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All Journal Jurnal JTIK (Jurnal Teknologi Informasi dan Komunikasi) Socius: Social Sciences Research Journal VISA: Journal of Vision and Ideas
Ramadhani, Susan
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Religion Arts Humanities Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Environmental Science Languange, Linguistic, Communication & Media Public Health Social Sciences

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Dinamika Kepercayaan Publik di Media Sosial: Krisis Komunikasi Humas Terhadap Isu Korupsi Pertamina Faisal, Daffa; Berliana, Farida; Pahlevi, Reza; Febrian, Revi; Fathullah, Dzulham; al- Gozi, Ahmed; Ramadhani, Susan
Socius: Jurnal Penelitian Ilmu-Ilmu Sosial Vol 2, No 10 (2025): May
Publisher : Penerbit Yayasan Daarul Huda Kruengmane

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.5281/zenodo.15475305

Abstract

The communication crisis in the alleged corruption case of Pertamina shows how social media acts as the main arena in forming public opinion while testing the effectiveness of the company’s public relations communication strategy. Using a qualitative approach with virtual ethnographic methods, this study found that the dominance of negative sentiment towards Pertamina reflects the failure of public relations in managing public perception transparently and accountably. The company’s inability to provide fast and credible clarification open space for speculation and disinformation, worsening the existing trust crisis. Based on Situational Crisis Communication Theory (SCCT), defensive communication responses actually increase public skepticism, while agenda-setting theory shows that failure to control narration allows social media to take over discourse that is increasingly difficult to control. This finding confirms that in the digital era, crisis communication strategies must be more adaptive, proactive, and based on public involvement in order to avoid escalation of negative opinions that can damage the company’s reputation and related institutions.
Peran Mahasiswa dalam Pengabdian Masyarakat untuk Meningkatkan Tri Dharma Perguruan Tinggi di Desa Hulu Kecamatan Pancur Batu Silitonga, Afrini Yuninda; Septiani, Annisa Tri; Irhamna, Irhamna; Fathurrahman, Fathurrahman; Pasya, Nazwa; Ramadhani, Susan; Diva, Rangga; Sebayang, Khairunnisa; Kusniadi, Adjie Iqthiar; Nabila, Nur’aida; Ananda, Nadya Dwi
VISA: Journal of Vision and Ideas Vol. 4 No. 1 (2024): VISA: Journal of Vision and Ideas
Publisher : IAI Nasional Laa Roiba Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47467/visa.v4i1.1293

Abstract

Higher education institutions has a significant contribution in improving the quality of human resources. Community service is one of the pillars of the Higher Education Tri Dharma, alongside education and teaching duties as well as research duties. This is stated in article 24, point 22 of Law No. 20 of 2003. This journal investigates the effectiveness of mutual cooperation activities, elderly gymnastics, and Yasin recitations in improving the implementation of the Higher Education Tri Dharma. Through participatory research, mutual cooperation activities have successfully created active engagement between higher education institutions and the community, improved community service, and provided opportunities for community service. Elderly gymnastics has been proven to have a positive impact on the physical health and well-being of the elderly, while Yasin recitations create a spiritual space that supports religious values in the higher education environment.
Strategi Presentasi Diri Mahasiswa UINSU melalui Media Sosial Instagram (Analisis Dramaturgi Erving Goffman) Ramadhani, Susan; Rasyid, Abdul
Jurnal JTIK (Jurnal Teknologi Informasi dan Komunikasi) Vol 10 No 4 (2026): OCTOBER 2026
Publisher : Lembaga Otonom Lembaga Informasi dan Riset Indonesia (KITA INFO dan RISET) - Lembaga KITA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35870/jtik.v10i4.6920

Abstract

This study examines the self-presentation strategies of students at the State Islamic University of North Sumatra (UINSU) through Instagram as a space for identity formation and self-image construction. A qualitative method with a phenomenological approach was employed, with data collected through interviews, observation, and documentation. Four students were selected as informants using purposive sampling. The findings show that students use Instagram as a front stage through strategies such as self-promotion and deliberate content selection to obtain social recognition. A gap exists between real life (back stage) and the image projected online, indicating that identity on social media is a selective construction that does not fully reflect the authentic self. Social media also encourages the formation of particular social standards that shape how students present themselves in the digital public space. These findings confirm the relevance of Erving Goffman's dramaturgical perspective in analyzing identity construction among university students
Co-Authors Abdul Rasyid al- Gozi, Ahmed Ananda, Nadya Dwi Berliana, Farida Diva, Rangga Faisal, Daffa Fathullah, Dzulham Fathurrahman Fathurrahman Febrian, Revi Irhamna Irhamna, Irhamna Kusniadi, Adjie Iqthiar Nabila, Nur’aida Pasya, Nazwa REZA PAHLEVI Sebayang, Khairunnisa Septiani, Annisa Tri Silitonga, Afrini Yuninda