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Pendampingan peningkatan Persepsi Konsumen terhadap Cita Rasa dan Branding Produk UMKM "Kedai Rasa" di Kecamatan Banjarsari Surakarta Tri Wijayanti; Dewi Ekowati; Annisa Ratna Fadilla Purba; Desti Nuryani Sitompul; Ismi Maksalmina; Mohammad Febry Andintias; Triyani, Triyani; Rodhi Anshari
JURPIKAT (Jurnal Pengabdian Kepada Masyarakat) Vol. 6 No. 2 (2025)
Publisher : Politeknik Piksi Ganesha Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37339/jurpikat.v6i2.2253

Abstract

Micro, Small and Medium Enterprises (MSMEs) have a strategic role in the Indonesian economy. In the face of increasingly fierce competition, "Kedai Rasa" is faced with various challenges. One of the main challenges is creating a positive consumer perception of the taste of the product while building strong branding. UMKM "Kedai Rasa" is one of the main targets of Community Service (PKM) activities. This research uses descriptive methods with quantitative and qualitative approaches. Overall, Kedai Rasa has succeeded in meeting customer expectations with taste, innovation and adequate portions. To increase satisfaction, Kedai Rasa can continue to innovate its menu, maintain taste consistency, and adapt its offerings to a wider range of customer preferences.
From Accreditation Audit to Actionable Strategy: A Mixed-Methods, Priority-Setting Evaluation of Hospital Pharmacy Services under the 2024 Indonesian Hospital Accreditation Standards Mohammad Febry Andintias; Hardiyani Presticasari
Arkus Vol. 12 No. 1 (2026): Arkus
Publisher : HM Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37275/arkus.v12i1.889

Abstract

Hospital accreditation frameworks generate aggregate compliance scores that obscure the indicator-level heterogeneity on which meaningful quality improvement depends. The 2024 Indonesian Hospital Accreditation Standards (Standar Akreditasi Rumah Sakit/STARKES 2024) operationalise hospital pharmacy quality through seven Pharmaceutical Care and Drug Management (PKPO) standards, but no peer-reviewed study has yet linked STARKES 2024 compliance scoring to systematic priority-setting or to an implementation-ready action plan. In this descriptive evaluative, sequential explanatory mixed-methods study conducted at the Pharmacy Department of a Class C public hospital in Central Java, Indonesia, eight resident pharmacists (n = 8; institutional census) scored 53 STARKES 2024 indicators, triangulated through in-depth interviews, observation, patient-journey simulation, and document tracing. The Hanlon prioritisation method ranked residual gaps, and a facilitated focus-group discussion produced a SMART action plan. Aggregate compliance was 90.54% (95% CI 85.1–94.3; p < 0.001 versus the 80% threshold), with standard-level scores spanning 83.33–95.00% and a median absolute deviation of 4.72 percentage points. Hanlon analysis yielded three actionable top-tier priorities — collaborative therapeutic drug monitoring (OPR = 84.00), annual formulary evaluation (OPR = 74.67), and cytostatic compounding competency (OPR = 69.33) — robust across sensitivity perturbations. Pareto analysis concentrated 70.2% of the priority-weighted residual burden in the top three gaps. The study establishes the STARKES 2024 + Hanlon pairing as a discriminating, transferable template for translating accreditation compliance into measurable pharmacy quality improvement.