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The The Effect of Leadership Style and Incentives on Service Advisor Performance at Honda Dealers in the Jabodetabek Area Hardi, Mulyawan; Harsono, Deti Mulyo
Jurnal E-Bis Vol 9 No 1 (2025): Vol. 9 No.1 2025
Publisher : Politeknik Piksi Ganesha Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37339/e-bis.v9i1.2261

Abstract

Since the Covid-19 pandemic, more manufacturers have shifted their business focus to after-sales services because the average operating margin of after-sales business globally is around 2.5 times the operating margin of new product sales. In the automotive sector, service advisors have an important role to increase revenue for after-sales services, therefore this study examines the effect of leadership style and incentives on the performance of Honda dealer service advisors in Jabodetabek. The research is quantitative with a sample size of 138 respondents using a purposive sampling method and the data was analyzed using multiple linear regression using the SPSS application. Based on the results of the t-test, incentives do not affect performance while leadership style affect performance. Simultaneously, two variables have a positive effect on performance with an effect of 51.7%.
Dapatkah Pendidikan Hijau Memoderasi Hubungan Rekrutmen Hijau Dengan Niat Mengejar Pekerjaan Generasi Z? Salim , Anita; Harsono, Deti Mulyo
Jurnal E-Bis Vol 9 No 2 (2025): Vol.9 No.2 2025
Publisher : Politeknik Piksi Ganesha Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37339/e-bis.v9i2.2553

Abstract

Kepedulian lingkungan mendorong munculnya manajemen sumber daya manusia hijau untuk mendukung strategi bisnis berkelanjutan perusahaan.Penelitian ini bertujuan menyelidiki pengaruh praktik rekrutmen hijau terhadap niat mengejar pekerjaan pada generasi Z di Indonesia, dengan daya tarik organisasi sebagai mediator dan pendidikan hijau sebagai moderator. Menggunakan metode studi literatur, peneliti menelusuri 10 jurnal relevan terbitan 2019–2025 dari Scopus, Emerald, Google Scholar, dan ProQuest dengan kata kunci seperti green recruitment, job pursuit intention, dan green education. Hasil analisis menunjukkan bahwa praktik rekrutmen dan seleksi hijau memiliki hubungan positif dengan niat mengejar pekerjaan, baik melalui mediasi penuh maupun sebagian oleh daya tarik organisasi. Selain itu, pendidikan hijau diduga memoderasi hubungan tersebut, berdasarkan teori pensinyalan dan kecocokan orang-organisasi. Namun, dibutuhkan penelitian empiris lanjutan untuk menguji secara langsung pengaruh moderasi pendidikan hijau dalam memperkuat hubungan antara praktik rekrutmen hijau dan niat generasi Z dalam mengejar pekerjaan di Indonesia.
A model for the development of women's social entrepreneurship in Bandung City to enhance performance Harsono, Deti Mulyo; Hasyim, Irsanti; Istiharini, Istiharini; Farman, Fanji Farman; Irawan, Yeremias Budi
Journal of Business and Information Systems (e-ISSN: 2685-2543) Vol. 7 No. 1 (2025): Journal of Business and Information Systems
Publisher : Department of Accounting, Faculty of Business, Universitas PGRI Yogyakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31316/jbis.v7i1.265

Abstract

This research investigates the growth of social entrepreneurship among women in Bandung, Indonesia, to improve the performance of Micro, Small, and Medium Enterprises (MSMEs). It emphasizes the vital importance of women's involvement in the economy, especially in times of economic uncertainty, and evaluates several governmental efforts to empower female entrepreneurs. Utilizing Partial Least Squares (PLS) analysis, the research investigates the impact of motivation and social support on business performance. The study involves a survey of women social entrepreneurs in Bandung, supplemented by in-depth interviews and focus group discussions with experts from government, academia, and business sectors. The results indicate that both motivation and social support have a significant positive effect on business performance, with an R² value of 0.680, suggesting that these factors explain 68% of the variance in business performance. The validity and reliability of the indicators used were confirmed, showing good predictive relevance for business performance. This research contributes to understanding women's social entrepreneurship in Indonesia by providing insights into the motivational and social dynamics that enhance MSME performance. It emphasizes the importance of social support systems and motivation in fostering female entrepreneurship and its impact on the local economy.
Determinants of Employee Organizational Citizenship Behavior in Indonesia: Evidence from a Systematic Literature Review Juniasri, Anna Triprasidhani; Harsono, Deti Mulyo; Dwikardana, Sapta
Annals of Management and Organization Research Vol. 7 No. 3 (2026): February
Publisher : goodwood publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35912/amor.v7i3.3760

Abstract

Purpose: This study aimed to identify and synthesize key factors influencing Organizational Citizenship Behavior (OCB) by systematically reviewing prior empirical studies. Research Methodology: This study adopted a descriptive qualitative literature review approach. A total of 13 peer-reviewed journal articles focusing on Organizational Citizenship Behavior were selected based on predefined inclusion criteria. The selected studies were systematically identified, screened, mapped, and analyzed, and the findings were synthesized using a thematic analysis approach to identify the dominant determinants and research gaps related to OCB. Results: The review revealed that work–life balance, employee engagement, job satisfaction, leadership, and interpersonal communication are the most frequently identified factors influencing Organizational Citizenship Behavior. These factors affect OCB both directly and indirectly through mediating variables such as job satisfaction, burnout, and self-efficacy. The findings also indicate variations in the results across different industries and employee demographics. Conclusions: This study confirms that work–life balance is a critical determinant of enhancing voluntary employee behaviors that benefit organizational effectiveness. However, inconsistencies across studies suggest that contextual factors, including industry characteristics and workforce demographics, play an important role in moderating these relationships. Limitations: This review was limited by the number of studies analyzed and the diversity of the research contexts. Future research should incorporate cultural dimensions, generational differences, and flexible work arrangements to provide a more comprehensive understanding of Organizational Citizenship Behavior. Contributions: This study contributes to the literature by providing a contextual synthesis of the key determinants of Organizational Citizenship Behavior in Indonesia, offering insights for both scholars and practitioners in human resource management.
WORK GROUP DYNAMICS IN TECHNOLOGY START-UP COMPANIES Yusuf, Ramayani; Harsono, Deti Mulyo; Hendrayati , Heny; Muhamat, Amirul Afif
JURNAL EKONOMI BISNIS DAN MANAJEMEN (EKO-BISMA) Vol 5 No 1 (2026): JURNAL EKONOMI BISNIS DAN MANAJEMEN (EKO-BISMA)
Publisher : PUBLISHER ABISATYA DINAMIKA ISWARA PUBLISHING

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58268/eb.v5i1.271

Abstract

This research explores work group dynamics in technology startup companies, focusing on factors influencing team performance and innovation. Literature review reveals that tech startups are characterized by flat structures, role flexibility, collaborative culture, and pressure to innovate quickly. Analysis uncovers several key factors in group dynamics. Team composition, including skill and personality diversity, significantly impacts creativity and problem-solving. Clear communication, periodic feedback, and knowledge sharing enhance team learning. Supportive leadership that encourages autonomy and risk-taking is crucial in creating an innovation culture. However, startup teams face challenges such as role ambiguity, interpersonal conflicts, and over-reliance on key individuals. Time pressure and high workloads can cause stress and burnout. Through SWOT analysis, the research suggests proactive strategies to address these challenges. By understanding factors supporting effective teams, startups can position themselves for innovation and sustainable growth. The study highlights the complexity of work group dynamics in technology startups, emphasizing that understanding and managing team interactions is critical for organizational success. It calls for further research to develop strategies for maintaining positive group dynamics in the rapidly evolving startup environment.