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All Journal IJIS - Indonesian Journal On Information System INOVTEK Polbeng - Seri Informatika
Masyhuri, Maman
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Computer Science & IT

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Web-Based Information System Design For Printing Services at CV.MRF Business Using Laravel Framework Ramadhan, Adhitya; Aryono, Gagah Dwiki Putra; Masyhuri, Maman
INOVTEK Polbeng - Seri Informatika Vol. 10 No. 2 (2025): Juli
Publisher : P3M Politeknik Negeri Bengkalis

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35314/a61hdt98

Abstract

CV. MRF as a digital printing company, faces an operational crisis with a 23% monthly order error rate, 48-72-hour customer response time, and 15% potential customer loss due to a manual WhatsApp-spreadsheet system creating a 3.5-hour processing bottleneck per order, representing 78% of Indonesian printing SMEs. This research develops an innovative hybrid Waterfall methodology with integration checkpoints for the printing SME sector, creating a cost-effective digital transformation model with 180% ROI and 35% lower total cost of ownership than existing commercial solutions. Integrated Laravel system encompasses an automated workflow engine, dual authentication, real-time tracking, Midtrans payment gateway, and automated WhatsApp notifications. Black box testing results show a 100% success rate for 45 test cases with 83% operational efficiency improvement, processing time reduction from 30 minutes to 5 minutes, conversion rate increase from 65% to 92%, and 95% data accuracy. Scientific contribution produces a replicable methodology and performance metrics framework for 200+ similar printing businesses, providing benchmarking standards for the national printing sector digital transformation.
OPTIMALISASI TRANSAKSI PENJUALAN MENGGUNAKAN ALGORITMA SHORT JOB FIRST PADA SISTEM PENJUALAN DI WARUNG SEMBAKO MADURA Darip, Mochammad; Masyhuri, Maman; Permana, Basuki Rakhim Setya
IJIS - Indonesian Journal On Information System Vol 10, No 1 (2025): APRIL
Publisher : POLITEKNIK SAINS DAN TEKNOLOGI WIRATAMA MALUKU UTARA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36549/ijis.v10i1.349

Abstract

Banyak warung sembako yang mulai kesulitan dalam mempertahankan usahanya karena faktor dari sistem pelayanan kepada pembeli. Misalnya, ketika volume penjualan meningkat dan jumlah pembeli bertambah, proses pelayanan sering kali menjadi lambat dan tidak efisien, sehingga menimbulkan ketidakpuasan di kalangan pelanggan, padahal pelayanan merupakan salah satu faktor kunci keberhasilan usaha ritel. Mengoptimalkan sistem pelayanan transaksi penjualan menggunakan teknologi dan metode yang tepat dapat menjadi solusi untuk meningkatkan daya saing usaha, misalnya dengan penerapan algoritma Short Job First ke dalam sistem pelayanan transaksi penjualan. Sistem ini dikembangkan menggunakan metodologi Software Development Life Cycle dengan bahasa pemrograman Delphi, database Mysql, dan perancangan sistem menggunakan Unified Manipulation Language, sehingga memungkinkan akan menghasilkan sistem pelayanan trasaksi yang lebih efektif. Hasil implementasi menunjukan bahwa algoritma Sort Job First cukup efektif dalam mengoptimalkan urutan proses transaksi penjualan berdasarkan prioritas jumlah item pembelian, Namun, bagi pelanggan yang membeli dalam jumlah besar merasa kurang diprioritaskan. Berdasarkan pengukuran kepuasan pelanggan menggunakan Customer Satisfaction Testing, 82,22% pelanggan merasa puas dengan sistem pelayanan transaksi penjualan yang diterapkan.
Audit of the SRIKANDI Information System at the Banten Regional Library and Archives Department using the COBIT 5 Framework Rizqa Ramadhian, Putri; Putra Aryono, Gagah Dwiki; Masyhuri, Maman
INOVTEK Polbeng - Seri Informatika Vol. 10 No. 3 (2025): November
Publisher : P3M Politeknik Negeri Bengkalis

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35314/yp9vec46

Abstract

Digital transformation in the Indonesian government requires reliable and standardized information systems to support quality public services. The Integrated Dynamic Archives Information System (SRIKANDI) is a mandatory archival application for government agencies but faces various technical challenges in implementation. This research aims to evaluate SRIKANDI implementation at the Banten Regional Library and Archives Office using the COBIT 5 framework to identify system maturity levels and areas requiring improvement. The research method uses a quantitative approach with a case study, implementing the COBIT 5 Process Assessment Model (PAM) on EDM01, DSS01, and DSS03 domains through triangulation of observation, interviews, and documentation studies. Research results show the system is at capability level 1 with scores of DSS03 (80%), EDM01 (61.11%), and DSS01 (16.66%), indicating a gap of 2 to achieve target level 3. The study concludes that SRIKANDI has been operational but requires improved documentation, process standardization, and supporting feature implementation to achieve optimal maturity level in supporting digital archival transformation.
Co-Authors Basuki Rakhim Setya Permana Gagah Dwiki Putra Aryono Mochammad Darip Ramadhan, Adhitya Rizqa Ramadhian, Putri