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Sistem Pendukung Keputusan Pemilihan Jasa Pengiriman Terbaik Menggunakan Metode Maut (Multi-Attribute Utility Theory) Wildan Trio Munawarudin; Donny Maulana; Ucok Darmanto Soer; Rensi Suryanti; Edri Fauzan
Jurnal SIGMA Vol 15 No 2 (2024): September 2024
Publisher : Teknik Informatika, Universitas Pelita Bangsa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37366/sigma.v15i2.6037

Abstract

Karena kemajuan teknologi, pelaku e-commerce kini dapat menggunakan media sosial untuk menjual produk mereka. Toko online seperti Shopee, Bukalapak, dan Lazada memberikan bantuan yang lebih besar kepada masyarakat. Layanan pengiriman dibutuhkan jika orang ingin menjual barang mereka di toko online. Penelitian ini bertujuan untuk membangun Sistem Pendukung Keputusan (SPK) yang dapat membantu konsumen dalam proses pengambilan keputusan terkait layanan pengiriman dengan menggunakan metode Multi-Attribute Utility Theory (MAUT). MAUT digunakan untuk menyelesaikan masalah pengambilan keputusan yang melibatkan beberapa kriteria dengan mengumpulkan informasi dan memberikan bobot pada setiap kriteria berdasarkan tingkat kepentingannya. Hasil akhirnya berupa nilai numerik dalam skala 0–1. Dari hasil penelitian, ditemukan bahwa alternatif A1 (JNE) merupakan layanan pengiriman terbaik, diikuti oleh J&T Express, Pos Indonesia, SiCepat, dan AnterAja. Kriteria ketepatan waktu, keamanan pengiriman, biaya pengiriman, layanan pelanggan, cakupan layanan, dan kemudahan penggunaan sangat penting bagi pengguna. Penelitian ini menyimpulkan bahwa SPK yang dibangun mampu memberikan solusi efektif dalam pemilihan layanan pengiriman. Penerapan metode MAUT membantu mengurangi subjektivitas dan memungkinkan penilaian yang lebih objektif serta sistematis, sehingga membantu konsumen membuat keputusan yang lebih informasional dan rasional.
Pengaruh Kesejahteraan Karyawan, Lingkungan Kerja, dan Hubungan Interpersonal terhadap Produktifitas Kerja Nurul Ariffaeni Islami; Rensi Suryanti; Riski Eko Ardianto; Ahmad Salabi; Budi Sulistiyo Nugroho
El-Mal: Jurnal Kajian Ekonomi & Bisnis Islam Vol. 5 No. 10 (2024): El-Mal: Jurnal Kajian Ekonomi & Bisnis Islam
Publisher : Intitut Agama Islam Nasional Laa Roiba Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47467/elmal.v5i10.5447

Abstract

Along with the increasingly tight business competition, many companies are required to take certain steps in facing competition in this global era. Employee welfare is one of the strict considerations that must be considered by the company, it is no wonder that in today's era many companies need skilled workers in terms of Human Resource management because of the awareness of the importance of HR management. In this study, this study uses a quantitative research type. This study aims to determine the effect of employee welfare, work environment, and interpersonal relationships on work productivity. And the population obtained in this study was 150 respondents. The analysis technique in this study used Multiple Linear Regression with SPSS software. Based on the results of the research conducted, it can be concluded that employee welfare, work environment, and interpersonal relationships affect work productivity.
Pengaruh Kesejahteraan Karyawan, Lingkungan Kerja, dan Hubungan Interpersonal terhadap Produktifitas Kerja Nurul Ariffaeni Islami; Rensi Suryanti; Riski Eko Ardianto; Ahmad Salabi; Budi Sulistiyo Nugroho
El-Mal: Jurnal Kajian Ekonomi & Bisnis Islam Vol. 5 No. 10 (2024): El-Mal: Jurnal Kajian Ekonomi & Bisnis Islam
Publisher : Intitut Agama Islam Nasional Laa Roiba Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47467/elmal.v5i10.5447

Abstract

Along with the increasingly tight business competition, many companies are required to take certain steps in facing competition in this global era. Employee welfare is one of the strict considerations that must be considered by the company, it is no wonder that in today's era many companies need skilled workers in terms of Human Resource management because of the awareness of the importance of HR management. In this study, this study uses a quantitative research type. This study aims to determine the effect of employee welfare, work environment, and interpersonal relationships on work productivity. And the population obtained in this study was 150 respondents. The analysis technique in this study used Multiple Linear Regression with SPSS software. Based on the results of the research conducted, it can be concluded that employee welfare, work environment, and interpersonal relationships affect work productivity.