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Penyuluhan Pentingnya Menjaga Perilaku Hidup Bersih dan Sehat oleh Mahasiswa KKN Terpadu UMT di Kelurahan Manis Jaya Jati Uwung Kota Tangerang Hasan, Muh; Priyo Susilo; Asep Suhendar; Hustna Dara Sarra; Ali Hanafiah Nasution; Anita Ardiyanti; Suparman Suparman; Ahmad Zaki
Kesejahteraan Bersama : Jurnal Pengabdian dan Keberlanjutan Masyarakat Vol. 1 No. 4 (2024): Oktober: Kesejahteraan Bersama : Jurnal Pengabdian dan Keberlanjutan Masyarakat
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62383/bersama.v1i4.500

Abstract

This Community Service (PKM) activity aimed to increase awareness and knowledge among the residents of Manis Jaya Village, Tangerang City, about the importance of maintaining Clean and Healthy Living Behavior (PHBS). Through a counseling session conducted by the Integrated KKN team of Universitas Muhammadiyah Tangerang, residents were encouraged to understand and apply PHBS practices, such as handwashing with soap, maintaining environmental cleanliness, and consuming healthy food. The results showed a significant increase in the residents' knowledge and healthy behaviors, although challenges like limited access to clean water and waste management facilities remain. The discussion emphasized the importance of collaboration between the government, the community, and educational institutions to ensure the sustainability of PHBS implementation. This program is expected to serve as a model for similar activities in other areas with comparable social and economic conditions. Continuous implementation and adequate infrastructure support are key to long-term success.
Pelatihan Appreciative Inquiry untuk Meningkatkan Service Excellence Awareness Pada Karyawan PT Haramainku Kota Palembang Ilham Prawidi Sakti; Sunanto; Asep Suhendar
Gudang Jurnal Pengabdian Masyarakat Vol. 4 No. 2 (2026): GJPM - Juli
Publisher : PT. Gudang Pustaka Cendekia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59435/gjpm.v4i2.2139

Abstract

Pelayanan prima merupakan faktor penting dalam meningkatkan kepuasan pelanggan pada industri jasa, termasuk agen perjalanan umrah. Namun, karyawan PT Haramainku Palembang belum memiliki pemahaman yang sistematis mengenai nilai-nilai perusahaan terkait pelayanan kepada jamaah. Kegiatan pengabdian kepada masyarakat ini bertujuan untuk meningkatkan service excellence awareness karyawan melalui pelatihan berbasis Appreciative Inquiry. Pelatihan dilaksanakan selama satu hari dengan menggunakan metode 4D Appreciative Inquiry yang meliputi tahap Discovery, Dream, Design, dan Destiny. Metode ini dipilih karena berfokus pada identifikasi kekuatan, pengalaman positif, serta perumusan visi bersama untuk pengembangan organisasi. Hasil pelatihan menunjukkan adanya peningkatan kesadaran karyawan terhadap pentingnya pelayanan prima. Pada setiap tahapan 4D, peserta mampu mengidentifikasi praktik pelayanan terbaik yang telah dimiliki perusahaan, merumuskan harapan pelayanan di masa depan, menyusun strategi penguatan budaya layanan, serta berkomitmen untuk menerapkannya dalam pekerjaan sehari-hari. Luaran utama kegiatan ini adalah tercapainya kesepakatan bersama mengenai nilai pelayanan prima perusahaan, yaitu menjadi perusahaan yang melayani jamaah sepenuh hati dan sesuai sunnah. Temuan ini menunjukkan bahwa pendekatan Appreciative Inquiry efektif dalam membangun kesadaran dan komitmen karyawan terhadap budaya pelayanan prima.
Optimalisasi Model Praktik Keperawatan Primer di Ruang Elisabet Rumah Sakit Immanuel Bandung Tiarmaida Sitio; Alexander Mela; Asep Suhendar; Sari Ratna Dewi
Jurnal Ilmiah Kedokteran dan Kesehatan Vol. 4 No. 2 (2025): Mei : Jurnal Ilmiah Kedokteran dan Kesehatan
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/klinik.v4i2.3902

Abstract

The Professional Nursing Practice Model (MPKP) serves as a framework for the provision of nursing care, facilitating professional nurses in exercising their autonomy in the planning, execution, and assessment of nursing interventions directed towards clients. This investigation was undertaken to evaluate the advancement of the primary nursing practice model within the inpatient Elizabeth Room of Immanuel Hospital. Employing a pre-experimental research design characterized by a one-group control framework, the study utilized a pre-test and post-test methodology within the same cohort. The findings of this research reveal a notable enhancement in knowledge following the application of the primary nursing practice model. Prior to the model's implementation, a majority of nurses achieved scores that predominantly fell within the moderate category, with only a limited number attaining the highest scores, as evidenced by four primary nurses who received a minimum score of 7 (70%). Subsequent to the model's implementation, the distribution of scores exhibited a more uniform pattern, with an increased number of nurses attaining optimal scores, including two nurses who reached the maximum score of 10 (100%), and the average evaluation following the introduction of the primary nursing practice model was calculated to be 92.43%. This improvement can be postulated as a consequence of the primary nursing practice model's approach, which underscores the significance of holistic care and individual accountability in the delivery of health services. In light of these findings, we advocate for the adoption of the primary nursing practice model in inpatient care settings, as it demonstrably contributes to the enhancement of patient quality and safety within nursing services in hospitals, thereby necessitating ongoing clinical leadership training for primary nurses, in conjunction with efforts to elevate the formal educational qualifications of nurses who currently possess diploma-level credentials.Assignment Method (MPKP)