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All Journal eMBeJi : Manajemen dan Bisnis Jurnal Jurnal Pengabdian Masyarakat dan Riset Pendidikan ⁠International Journal of Sustainable Social Culture, Science Technology, Management, and Law Humanities
Aria Dian Tri Wahyuni
Unknown Affiliation
Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Engineering Environmental Science Languange, Linguistic, Communication & Media Mathematics Social Sciences Other

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Penguatan Peran Kelompok Swadaya Masyarakat dalam Pengelolaan Sampah Domestik di Kawasan Permukiman: Pengabdian Aria Dian Tri Wahyuni; Arinda Eka Lidiastuti; Khalilah Daud Isaac Makhmut; Hani Widhianata; Ika Wardani; Arini Zulfaida
Jurnal Pengabdian Masyarakat dan Riset Pendidikan Vol. 3 No. 4 (2025): Jurnal Pengabdian Masyarakat dan Riset Pendidikan Volume 3 Nomor 4 (April 2025
Publisher : Lembaga Penelitian dan Pengabdian Masyarakat

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/jerkin.v3i4.1060

Abstract

The issue of domestic waste management in Indonesia remains a significant challenge, especially at the household level in residential areas. Despite existing regulations and community-based waste management efforts, implementation in the field still faces various obstacles such as a lack of awareness and institutional support. This study conducted a community service intervention by strengthening the role of the Community Self-Help Group (Kelompok Swadaya Masyarakat, KSM) in RW 01, Rampal Claket Village, Malang City, through training, technical facilitation, and the development of a community-based waste management model using a Participatory Action Research (PAR) approach. The results show a significant increase in residents’ participation in sorting, managing, and recycling waste, as well as the strengthening of KSM’s organizational capacity in operational management and waste-based entrepreneurship. This program contributed to the reduction of inorganic waste volume sent to the Final Disposal Site (Tempat Pembuangan Akhir, TPA), empowered the community’s micro-economy, and enhanced environmental awareness. These findings emphasize the importance of triple helix collaboration among universities, government, and communities in building an effective, sustainable waste management system with positive socio-ecological impacts.
The Influence of Compensation on Organizational Citizenship Behavior: The Mediating Role of Work Motivation Setiawan, Ainur Rahim; Wahyuni, Aria Dian Tri; Widjaja, Ratna A Marhaenita; Irianti, Rosi; Kuswandono, Andi
⁠International Journal of Sustainable Social Culture, Science Technology, Management, and Law Humanities Vol. 2 No. 1 (2025)
Publisher : Universitas Kristen Cipta Wacana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.71131/vz8t6293

Abstract

This study aims to examine the effect of compensation on Organizational Citizenship Behavior (OCB), with work motivation as a mediating variable. Using a quantitative explanatory research approach, data were collected from 120 permanent employees of a logistics company through questionnaires and analyzed using Partial Least Squares-Structural Equation Modeling (PLS-SEM). The findings show that compensation has a positive and significant effect on both work motivation and OCB. Furthermore, work motivation also significantly influences OCB and mediates the relationship between compensation and OCB. These results suggest that fair and competitive compensation not only directly encourages employees to exhibit extra-role behaviors, but also indirectly enhances OCB by increasing work motivation. This study emphasizes the importance of integrating compensation strategies with psychological factors such as motivation to foster a more engaged and committed workforce. The research contributes both theoretically and practically to human resource management by highlighting motivation as a critical link in the compensation OCB relationship.
Pengaruh Kualitas Pelayanan dan Harga Terhadap Kepuasan Konsumen pada Kedai Kopi Janji Jiwa Setiawan, Ainur Rahim; Wahyuni, Aria Dian Tri; Selan, Sarlota; Solikhin, Muhammad
Manajemen & Bisnis Jurnal Vol 12 No 1 (2026): Vol 12 No 1 2026
Publisher : Magister Manajemen Universitas Wisnuwardhana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37303/embeji.v12i1.323

Abstract

The present study aims to empirically examine the effect of service quality and pricing on consumer satisfaction at Kedai Kopi Janji Jiwa in Malang. Employing a quantitative approach with a correlational design, this research involved 100 respondents selected through purposive sampling. The primary data were collected using structured questionnaires and subsequently analyzed using multiple linear regression. The empirical results demonstrate that service quality partially exerts a positive and significant impact on consumer satisfaction (t-value = 5.651). Similarly, price positively and significantly influences consumer satisfaction (t-value = 9.462). The simultaneous test reveals that both variables collectively affect consumer satisfaction with an F-value of 649.729. The coefficient of determination (R-square) indicates that 93.1% of the variance in consumer satisfaction is explained by service quality and price, leaving 6.9% to other unexamined factors. These findings suggest that maintaining service consistency and proportional pricing are crucial for sustaining customer satisfaction.
Co-Authors Arini Zulfaida Hani Widhianata, Hani Ika Wardani Irianti, Rosi Kuswandono, Andi Lidiastuti, Arinda Eka Makhmut, Khalilah Daud Isaac Selan, Sarlota Setiawan, Ainur Rahim Solikhin, Muhammad Widjaja, Ratna A Marhaenita