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All Journal Literacy : International Scientific Journals of Social, Education, Humanities Jurnal Pendidikan dan Sosial Humaniora
Nancy L. Sampouw
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Humanities Education Social Sciences

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Creative Education Management Strategy in Health Service Transformation : Electronic Medical Record Innovation at Kandou Manado General Hospital Joulanda A. M. Rawis; Verry R. Palilingan; Nancy L. Sampouw; Ariel N. Rengkuan; Hartini Ngadiorejo; Lando E. Sumarauw; Renaldy J. Kalesaran
LITERACY : International Scientific Journals of Social, Education, Humanities Vol. 4 No. 2 (2025): August : International Scientific Journals of Social, Education, Humanities
Publisher : Badan Penerbit STIEPARI Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56910/literacy.v4i2.2169

Abstract

Along with technological advancements, the healthcare sector is increasingly encouraged to adopt digital systems to improve efficiency and service quality. This study aims to analyze the implementation and challenges of using the Electronic Medical Record (EMR) system at the Kandou General Hospital (RSUP) in Manado, as well as explore the perspectives of various parties involved in this digital transformation process. The main focus of this research is to explore the role of the Information Technology (IT) team, medical staff, and training staff in the successful implementation of the EMR system. This study adopts a qualitative approach, utilizing in-depth interviews and participatory observations as data collection methods. The results indicate that although the EMR system can improve efficiency in documenting and managing medical information, its implementation faces various technical challenges, such as the complex system integration and the limited capacity of IT human resources (HR). Furthermore, medical staff, particularly those less skilled in technology, face challenges in adapting to this system, especially during the transition period. On the other hand, training staff plays an important role in overcoming these obstacles through creative training approaches tailored to the specific work unit context. The study concludes that the success of EMR implementation heavily depends on effective training strategies, good coordination between the IT team and medical staff, and continuous technical support. The findings are expected to provide insights for hospital policies and relevant stakeholders in enhancing the adoption of digital technologies in the healthcare sector.
Dinamika Lingkungan Strategis Pendidikan Nasional: Analisis Kritis Faktor Internal dan Eksternal Shelty D. M. Sumual; Joulanda A. M. Rawis; Jeffry S. J. Lengkong; Ariel N. Rengkuan; Nancy L. Sampouw
Khatulistiwa: Jurnal Pendidikan dan Sosial Humaniora Vol. 5 No. 2 (2025): Juni : Khatulistiwa: Jurnal Pendidikan dan Sosial Humaniora
Publisher : Pusat Riset dan Inovasi Nasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/khatulistiwa.v5i2.5786

Abstract

Education in Indonesia is the main foundation of national development and is now in the comprehensive transformation process. This research aims to analyse the dynamics of the strategic environment of national education by reviewing internal factors such as government policies, the quality of human resources, and infrastructure, as well as external factors such as globalisation, technological developments, and societal demands. The method used is a qualitative literature study with a thematic analysis approach to policy documents, scientific articles, and related institutional reports. The study results show that although policies such as Merdeka Belajar have been launched to improve the quality of education, challenges such as teacher quality inequality, limited infrastructure, and digital divide still hinder implementation in various regions. Globalisation and technology drive the importance of competency-based education in the 21st century, but it has not been fully accommodated in the existing system. The public's demand for more relevant and inclusive education also pressures policymakers. This research emphasizes the importance of holistic, adaptive, and evidence-based education reform to address the complexity of national education challenges in the future.
Co-Authors Ariel N. Rengkuan Hartini Ngadiorejo Jeffry Sony Junus Lengkong Joulanda A. M. Rawis Lando E. Sumarauw Renaldy J. Kalesaran Shelty D. M. Sumual Verry R. Palilingan