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All Journal Jurnal Ilmu Sosial dan Ilmu Politik Saraq Opat : Jurnal Administrasi Publik
Adnan, A. Astinah
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Law, Crime, Criminology & Criminal Justice Social Sciences

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Pengaruh Penerapan Prinsip-Prinsip Kualitas Pelayanan Terhadap Kepuasan Masyarakat di Kantor Desa Bina Baru Kecamatan Kulo Kabupaten Sidenreng Rappang Habibi, Siti Nurhalima; Adnan, A. Astinah; Erfina, Erfina
Saraq Opat: Jurnal Administrasi Publik Vol 7 No 1 (2025): Januari:Saraq Opat: Jurnal Administrasi Publik
Publisher : Universitas Gajah Putih

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55542/saraqopat.v7i1.1248

Abstract

This study aims to determine the effect of service quality principles on community satisfaction at the Bina Baru Village Office, Kulo District, Sidenreng Rappang Regency. This study uses a quantitative descriptive method with 47 respondents, using a saturated sampling technique. Data collection techniques through observation, questionnaires, and literature studies. The variables studied include the principles of strategic service quality s independent variables and community satisfaction as dependent variables. This study uses a simple linear regression analysis method with hypothesis testing through the IBM SPSS Version 21.00 for Windows application with a level of α = 0.05 as a form of data analysis process.The results of this study indicate that the variable of service quality principles (X) can be seen that the level of respondent achievement of 60.53% is categorized as less than good, therefore the principles of service quality must be further improved. Public Satisfaction (Y) with respondent achievement of 53.1%, so the t count value> t table, or 7.388> 2.014 then Ho is rejected and Ha is accepted, meaning significant. So, the influence of the application of service quality principles has a significant effect on public satisfaction at the Bina Baru Village Office, Kulo District, Sidenreng Rappang Regency.
Pengaruh Lingkungan Kerja Fisik Terhadap Kinerja Pegawai di Kantor Kecamatan Kulo Kabupaten Sidenreng Rappang Fitriani, Fitriani; Adnan, A. Astinah
Saraq Opat: Jurnal Administrasi Publik Vol 7 No 2 (2025): Juli :Saraq Opat: Jurnal Administrasi Publik
Publisher : Universitas Gajah Putih

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55542/saraqopat.v7i2.1374

Abstract

This study aims to determine the influence of the physical work environment on employee performance in the Kulo sub-district office, Sidenreng Rappang Regency. The population in this study is 31 employees who work in the kulo sub-district office. This study uses a quantitative method and uses two types of variables, namely the physical work environment (X) and employee performance (Y). The sampling technique is a saturated sampling technique of 31 people. The data collection techniques used in this study are observation, questionnaire and literature study. Using the help of the IBM SPSS statistics 21.0 application. The results of this study show that the physical work environment variable (X) with a recapitulation result of 67% is categorized as good. Therefore, the physical work environment must be improved again. The performance of the employee (Y) with the achievement of the respondent is 50%, so that the value of t is calculated > t table, or 5.580 > 2.045, then Ho is rejected and Ha is accepted, meaning significant. So the influence of the physical work environment has a significant effect on the performance of employees at the Kulo sub-district office, Sidenreng Rappang Regency.
Tracing the Evolution of Community Empowerment Models in Development Planning Mustanir, Ahmad; Sellang, Kamaruddin; Adnan, A. Astinah; Lubis, Sandi
JSP (Jurnal Ilmu Sosial dan ilmu Poltik) Vol 28, No 3 (2025): March
Publisher : Faculty of Social and Political Sciences, Universitas Gadjah Mada

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22146/jsp.99202

Abstract

This study examines community empowerment models in development planning to identify the most effective and relevant across various socio-political contexts. It examines central themes, research trends, and challenges in community empowerment through a systematic literature review and bibliometric analysis. The article search was conducted comprehensively using the Scopus database, focusing on publications from 2014 to 2024 to ensure a focus on the most recent developments in the field. The results indicate that the Asset-Based Community Development (ABCD), Participatory Rural Appraisal (PRA), and Community-Led Development (CLD) models are the most effective approaches for empowering communities when supported by robust institutional frameworks and adapted to local contexts. This study also highlights the importance of institutional support and a deep understanding of external power structures in enhancing the resilience and sustainability of community empowerment initiatives. These findings suggest the need for further exploration of the interactions between these empowerment models and external factors, such as economic pressures and social hierarchies, to develop more adaptive and contextually appropriate strategies. Further research is also needed on the scalability and long- term sustainability of these models, particularly in diverse and evolving development settings, to ensure that community empowerment efforts can effectively address the complexities of modern development challenges.
Co-Authors Erfina, Erfina Fitriani Fitriani Habibi, Siti Nurhalima Mustanir, Ahmad Sandi Lubis Sellang, Kamaruddin