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PERLINDUNGAN HUKUM TERHADAP KONSUMEN ATAS KERUGIAN PENGISIAN BAHAN BAKAR MINYAK DI SPBU BUNGKUL KABUPATEN INDRAMAYU Edi Wahjuni; Nuzulia Kumala Sari; Reston Sipta Sihite
MIMBAR YUSTITIA : Jurnal Hukum dan Hak Asasi Manusia Vol 6 No 1 (2022): Juni 2022
Publisher : Universitas Islam Darul Ulum

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52166/mimbar.v6i1.3167

Abstract

Business actors at the Bungkul gas station 34.45232 located on Jalan Soekarno Hatta, Bojong Sari Village, Indramayu Regency, West Java have been proven to have committed fraud in filling fuel oil at the gas station which was found by the Directorate General of Consumer Protection and Orderly Commerce. permissible error limit. Business actors in this case cause harm to consumers, consumer rights and protection issues. The use of measuring instrument technology in the business world is needed in the hope of satisfying consumers but in reality it causes many problems. There is an additional tool at the fuel measuring pump in the form of an electronic circuit to commit fraud. This practice results in harm to people who are not aware that they have been cheated while refueling. Various modes are carried out by the SPBU officers, one of which is by manipulating the measuring instrument at the gas station so that it seems as if the fuel that is served by the consumer is in accordance with the price paid. Business actors violate consumer rights, especially the right to obtain measurements, measurements, scales, comfort and safety in using goods and/or services. Then the method used is the statutory approach, the conceptual approach. The results of this study indicate that the Bungkul gas station must be responsible for providing compensation or compensation in the form of a refund of the amount that has been harmed. Keywords: Business actors, Consumers; Loss.
Perlindungan Hukum Terhadap Perusahaan Asuransi Atas Adanya Penyalahgunaan Klaim Asuransi Edi Wahjuni; Rhama Wisnu Wardhana; Safira Oktavia Purwanto
MIMBAR YUSTITIA : Jurnal Hukum dan Hak Asasi Manusia Vol 7 No 1 (2023): Juni 2023
Publisher : Universitas Islam Darul Ulum

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52166/mimbar.v7i1.3462

Abstract

insurance that is starting to grow chosen by the public is property insurance. Property insurance is a product that provides compensation in the event of damage to the insured property. The purpose of writing this study is to analyze the forms of abuse of insurance claims and forms of legal protection for insurance companies from abuse of claims. The method is a normative juridical research type. The problem approach used is the legal approach (state approach) and the conceptual approach (conceptual approach). Based on the results of the study, The existence of misuse of insurance claims by unscrupulous company leaders who bring losses in payment of claims by insurance companies is a form of unlawful act as regulated in the provisions of Article 1365 of the Civil Code. Then, the form of legal protection for insurance companies from losses due to misuse of claims that the company leadership is required to return company money that has been misused.
Legal Protection for Policy Holders of Life Insurance Berhad Bumiputera 1912 Due to Default Firza Nada Salsabila; Edi Wahjuni; Firman Floranta Adonara
MIMBAR YUSTITIA : Jurnal Hukum dan Hak Asasi Manusia Vol 9 No 1 (2025): June 2025
Publisher : Universitas Islam Darul Ulum

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52166/mimbar.v9i1.6946

Abstract

Insurance companies in Indonesia, including Life Insurance Together Bumiputera 1912, hereinafter referred to as AJB Bumiputera 1912, continue to innovate to provide the best service to customers. However, problems arise when this company fails to pay claims to policyholders, causing dissatisfaction among customers. The legal protection provided to customers is outlined in the Civil Code, hereinafter referred to as KUHPerdata. The purpose of this research is to understand what legal protection means for policyholders as insured parties of AJB Bumiputera 1912 who suffer losses due to default. This research utilizes a normative juridical method, which involves studying and examining the implementation of the rules and regulations in existing positive law in Indonesia to analyze the South Jakarta District Court's decision regarding default. The conclusion of this research is that legal protection allows customers to file lawsuits in the event of default by the insurance company, such as delays in claim payments. Insurance companies have a legal obligation to pay compensation or cover losses arising from claims filed by policyholders in accordance with applicable provisions. The South Jakarta District Court granted the plaintiff's lawsuit and ordered the defendant to pay the insurance claim, late interest, and court costs. This demonstrates the importance of legal protection for customers in legal relationships with insurance companies to maintain fairness and balance.