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ANALISIS TINGKAT KEPUASAN PESERTA DIDIK TERHADAP INSTITUSI PENDIDIKAN Azhar, Zul Azhar
JIAFE (Jurnal Ilmiah Akuntansi Fakultas Ekonomi) Vol 1, No 1 (2015): Juni 2015
Publisher : Universitas Pakuan

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ABSTRAKInstitusi pendidikan merupakan bisnis jasa seperti bisnis pada umumnya yang harus mampu meningkatkan kualitas dan kuantitas pelayanan. Universitas Pakuan dalam upaya meningkatkan pelayanan senantiasa peka akan perubahan dan harus mampu menyediakan kurikulum yang tepat sesuai dengan kebutuhan user dan mengikuti perkembangan zaman. Tujuan penelitian ini adalah untuk mengetahui tingkat kepuasan mahasiswa/konsumen terhadap Universitas Pakuan. Dapat disimpulkan bahwa untuk informasi tentang Uinveritas Pakuan, dominan memilih jawaban baik yang dirata-ratakanÂ 51,25%. Untuk Penilaian terhadap staf pengajar, dominan memilih jawaban baik dengan nilai rata-rata 61.33 %. Untuk penilaian terhadap perpustakaan yang memilih jawaban baik dengan nilai yang diratakan 49,4%. Kebersihan merupakan hal yang krusial karena umumnya memberikan jawan kurang baik atau tidak baik dengan nilai rata-rata masing-masing 47,5% dan 34,25% (81.75% persepsi tidak puas). Untuk ketersediaan lahan parkir umum menjawabnya baik denggan nilai rata-rata 52,5%. Kinerja tata usaha juga sangat menentukan tingkat kepuasan mahasiswa, ternyata memberikan penilaian baik sebesar 58.5%. Untuk sarana dan prasarana penilaian yang diberikan mahasiswa dari 9 item butir peranyaan ternyata yang berikan penilaian yang dominan adalah kutang baik dengan nilai sebesar rata-rata 55%.Â Kata kunci: Kualitas Pelayanan, Kepuasan Konsumen

ANALISIS TINGKAT KEPUASAN PESERTA DIDIK TERHADAP INSTITUSI PENDIDIKAN Zul Azhar Azhar
JIAFE (Jurnal Ilmiah Akuntansi Fakultas Ekonomi) Vol 1, No 1 (2015): Vol 1, No 1 (2015)
Publisher : Universitas Pakuan

Institusi pendidikan merupakan bisnis jasa seperti bisnis pada umumnya yang harus mampu meningkatkan kualitas dan kuantitas pelayanan. Universitas Pakuan dalam upaya meningkatkan pelayanan senantiasa peka akan perubahan dan harus mampu menyediakan kurikulum yang tepat sesuai dengan kebutuhan user dan mengikuti perkembangan zaman. Tujuan penelitian ini adalah untuk mengetahui tingkat kepuasan mahasiswa/konsumen terhadap Universitas Pakuan. Dapat disimpulkan bahwa untuk informasi tentang Uinveritas Pakuan, dominan memilih jawaban baik yang dirata-ratakan 51,25%. Untuk Penilaian terhadap staf pengajar, dominan memilih jawaban baik dengan nilai rata-rata 61.33 %. Untuk penilaian terhadap perpustakaan yang memilih jawaban baik dengan nilai yang diratakan 49,4%. Kebersihan merupakan hal yang krusial karena umumnya memberikan jawan kurang baik atau tidak baik dengan nilai rata-rata masing-masing 47,5% dan 34,25% (81.75% persepsi tidak puas). Untuk ketersediaan lahan parkir umum menjawabnya baik denggan nilai rata-rata 52,5%. Kinerja tata usaha juga sangat menentukan tingkat kepuasan mahasiswa, ternyata memberikan penilaian baik sebesar 58.5%. Untuk sarana dan prasarana penilaian yang diberikan mahasiswa dari 9 item butir peranyaan ternyata yang berikan penilaian yang dominan adalah kutang baik dengan nilai sebesar rata-rata 55%.

PERBANDINGAN KINERJA PORTOFOLIO SAHAM DI JAKARTA ISLAMIC INDEX DAN IDX30 PERIODE 2016–2018 Ami Adawiyah; Yudhia Mulya; Zul Azhar
JIMFE (Jurnal Ilmiah Manajemen Fakultas Ekonomi) Vol 7, No 2 (2021): Vol 7, No. 2 (2021)
Publisher : Universitas Pakuan

ABSTRAKPenelitian ini bertujuan untuk mengetahui perbedaan antara kinerja portofolio saham Jakarta Islamic Index (JII) dan IDX30 periode 2016–2018. Jenis penelitian ini adalah penelitian verifikatif dengan metode explanatory survey dan menggunakan teknik statistik komparatif. Penelitian ini menggunakan metode analisis Markowitz dengan pendekatan minimum variance. Sampel yang digunakan adalah 189 saham Jakarta Islamic Index (JII) dan 200 saham IDX30. Hasil pengujian kinerja portofolio dengan menggunakan uji beda independent sample t-test, tidak terdapat perbedaan antara kinerja portofolio Jakarta Islamic Index (JII) dengan kinerja portofolio IDX30. Kemudian, dari hasil perhitungan Sharpe Ratio pada Jakarta Islamic Index (JII) dan IDX30 pada setiap periodenya bernilai positif. Hal ini menunjukkan bahwa portofolio dari kedua indeks selalu memperlihatkan kinerja yang bernilai positif atau baik. Implikasinya adalah tidak ada return tambahan yang dapat diperoleh investor dengan cara membedakan saham yang memiliki kiteria syariah dengan yang bukan syariah. ABSTRACTThis study aims to determine the difference between the performance of the Jakarta Islamic Index (JII) and IDX30 stock portfolios for the 2016–2018 period. This type of research is a verification research with an explanatory survey method and using comparative statistical techniques. This research uses Markowitz analysis method with Minimum Variance approach. The sample used is 189 shares of Jakarta Islamic Index (JII) and 200 shares of IDX30. The results of portfolio performance testing using the independent sample t-test difference test, there is no difference between the performance of the Jakarta Islamic Index (JII) portfolio and the performance of the IDX30 portfolio. Then, from the results of the calculation of the Sharpe Ratio on the Jakarta Islamic Index (JII) and IDX30 in each period it is positive, this shows that the portfolios of the two indexes always show positive or good performance. The implication is that there is no additional return that can be obtained by investors by distinguishing stocks that have sharia criteria from those that are not sharia.

The Effect Of Current Ratio, Debt To Asset Ratio, Net Profit Margin, And Exchange Rate On The Stock Prices Of Oil Companies: Case Study on Petroleum Companies Listed on the Indonesia Stock Exchange for the Period 2019-2024 Yoyon Supriadi; Ludianthara Hendrawan; Aang Munawar; Ratih Puspitasari; Zul Azhar
Jurnal Ilmiah Manajemen Kesatuan Vol. 13 No. 1 (2025): JIMKES Edisi Januari 2025
Publisher : LPPM Institut Bisnis dan Informatika Kesatuan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37641/jimkes.v13i1.3071

This study aims to determine whether there is Influence of Current Ratio, Debt to Asset Ratio, Net Profit Margin, and Exchange Rate on the Stock Prices of Sub-Sector Crude Oil Companies Listed on the Indonesia Stock Exchange for the Period of 2019-2024. The sample in this study consists of 13 companies selected based on purposive sampling technique. Using purposive sampling, 10 companies were obtained as samples over a period of 6 years, resulting in a total of 60 data points. The analytical method used in this study is descriptive statistics, using multiple linear regression analysis with the help of SPSS 23 software. The results of this study indicate that the Current Ratio variable affects Stock Prices, Debt to Asset Ratio affects Stock Prices, Net Profit Margin partially does not affect Stock Prices, and Exchange Rate does not affect Stock Prices. Meanwhile, Current Ratio, Debt to Asset Ratio, Net Profit Margin and Exchange Rate simultaneously have a significant effect on Stock Prices. Keywords : Current Ratio, Debt to Asset Ratio, Net Profit Margin, Exchange Rate, Stock Prices

Digital Entrepreneurship in Tourism: A Literature Review on Innovation, Business Model Transformation, and Destination Competitiveness Mumuh Mulyana; Diah Kusumayanti; Zul Azhar
Jurnal Ilmiah Pariwisata Kesatuan Vol. 7 No. 2 (2026): JIPKES Edisi Juli 2026
Publisher : Prodi Pariwisata dan LPPM Institut Bisnis dan Informatika Kesatuan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37641/jipkes.v7i2.5589

Digital entrepreneurship has become a strategic force in transforming the tourism sector, particularly through the integration of digital platforms, data analytics, social media, artificial intelligence, mobile applications, and smart tourism ecosystems. This article aims to review the literature on digital entrepreneurship in tourism by focusing on three major dimensions: innovation, business model transformation, and destination competitiveness. Using a literature review approach, this article synthesizes previous studies on e-tourism, smart tourism, digital entrepreneurship, tourism innovation, platform-based business models, and destination management. The review indicates that digital entrepreneurship in tourism is not merely related to technology adoption, but also to entrepreneurial capability, opportunity recognition, digital value creation, ecosystem collaboration, and strategic managerial transformation. Digital technologies enable tourism entrepreneurs to redesign products, personalize tourist experiences, expand market access, improve operational efficiency, and strengthen destination branding. From a managerial perspective, the main challenge is not only how tourism firms adopt digital tools, but how managers transform organizational capabilities, business models, human resources, customer relationships, and inter-organizational networks. This article contributes by proposing an integrative managerial framework linking digital entrepreneurial orientation, innovation capability, business model transformation, and destination competitiveness. The article concludes that digital entrepreneurship should be positioned as a strategic capability for tourism firms and destinations, especially in facing dynamic competition, changing tourist behavior, and the demand for sustainable tourism development. Keywords: digital entrepreneurship, tourism, innovation, business model transformation, destination competitiveness, smart tourism, digital platform.

Determinants of Firm Value: Financial Performance, Capital Structure, and Corporate Governance in Emerging Markets Soei Khim; Zul Azhar; Sri Mulyati; Syaharani Tiara Avrilia
Jurnal Ilmiah Manajemen Kesatuan Vol. 13 No. 6 (2025): JIMKES Edisi November 2025
Publisher : LPPM Institut Bisnis dan Informatika Kesatuan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37641/jimkes.v13i6.4252

Firm value represents a central indicator of corporate success, particularly in emerging markets characterized by institutional uncertainty, weak external monitoring, and high information asymmetry. While prior studies have examined the roles of financial performance, capital structure, and corporate governance, empirical findings remain fragmented, largely due to methodological approaches that overlook hierarchical and mediating mechanisms. This study develops and tests a hierarchical and mediating structural model to explain firm value formation by integrating corporate governance, capital structure, and financial performance within a Partial Least Squares–Structural Equation Modeling (PLS-SEM) framework. Using secondary data from publicly listed non-financial firms in emerging markets, the analysis captures both direct effects and indirect transmission pathways among the constructs. The results demonstrate that financial performance functions as the primary transmission mechanism, exerting the strongest direct effect on firm value while simultaneously mediating the influence of corporate governance. Corporate governance shows a substantial impact on financial performance and a complementary direct effect on firm value, indicating that governance enhances market valuation largely through performance improvement. In contrast, capital structure exhibits a weaker and context-dependent effect, suggesting that excessive leverage may undermine firm value in volatile emerging market environments. Overall, the model exhibits strong explanatory power, confirming the relevance of a hierarchical SEM-PLS approach in uncovering firm value formation mechanisms. This study contributes to corporate finance literature by clarifying how governance structures translate into firm value through financial performance, offering both theoretical refinement and practical insights for managers, investors, and policymakers in emerging markets. Keywords: Firm value; Financial performance; Capital structure; Corporate governance; Emerging markets; PLS-SEM

Perhitungan Harga Pokok Penjualan dan Peningkatan Laba Bagi Peserta UMKM Naik Kelas Kota Bogor Sri Mulyati; Zul Azhar; Soei Khim
Jurnal Abdimas Dedikasi Kesatuan Vol. 7 No. 1 (2026): JADKES Edisi Januari 2026
Publisher : LPPM Institut Bisnis dan Informatika Kesatuan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37641/jadkes.v7i1.5078

This community service activity aims to strengthen the understanding and skills of Micro, Small, and Medium Enterprises (MSMEs) in calculating Cost of Goods Sold (COGS) and developing strategies to increase business profits. This activity was held as part of the Closing Ceremony of the Bogor City MSME Naik Kelas Program, which serves as a final reinforcement for participants after participating in a series of MSME mentoring programs. The activity took place on Wednesday, January 21, 2026, in the Hall of Building B of the Kesatuan Bogor Business and Informatics Institute, and involved 50 MSMEs from various business sectors. The activity included material delivery, interactive discussions, and exercises and simulations on COGS calculations tailored to the characteristics of the participants' businesses. The results showed that participants gained an increased understanding of business cost components, COGS calculation techniques, and the relationship between COGS, selling price determination, and business profits. Furthermore, this activity encouraged changes in participant attitudes, particularly an increased awareness of maintaining more orderly financial records separate from personal finances. Overall, this community service activity made a positive contribution in supporting the process of upgrading MSMEs by strengthening their financial management. The closing ceremony is expected to provide MSMEs with the initial foundation for implementing sustainable cost management and profit planning

Pembekalan dan Pendampingan Digital Entrepreneurship Bagi UMKM Kota Bogor Mumuh Mulyana; Zul Azhar; Rini Syarif; Mashadi Mashadi
Jurnal Abdimas Dedikasi Kesatuan Vol. 7 No. 2 (2026): JADKES Edisi Juli 2026
Publisher : LPPM Institut Bisnis dan Informatika Kesatuan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37641/jadkes.v7i2.5591

Digital transformation requires micro, small, and medium enterprises not only to use digital media as promotional tools but also to develop a digital entrepreneurial mindset in business management. This community service activity aimed to improve the understanding, skills, and readiness of MSME actors in Bogor City in implementing digital entrepreneurship through training and business mentoring. The program was conducted through four stages: needs identification, training, practical mentoring, and evaluation. The participants consisted of 30 MSME actors engaged in culinary, fashion, handicraft, service, and household product sectors. The materials covered digital entrepreneurship concepts, digital business model mapping, social media optimization, marketing content creation, marketplace utilization, simple digital financial recording, and business action plan development. The results showed an increase in participants’ understanding of digital entrepreneurship, with the average pre-test score increasing from 58.40 to 84.10 in the post-test. Most participants were also able to create digital business accounts, develop a simple content calendar, improve their business profiles, and design digital marketing strategies based on customer segmentation. This activity indicates that training combined with practical mentoring can strengthen the managerial capacity of MSMEs in facing digital-based business competition. The implication highlights the importance of continuous mentoring and collaboration among universities, local government, business communities, and digital platforms to accelerate the transformation of Bogor City MSMEs into adaptive, innovative, and competitive enterprises. Keywords: digital entrepreneurship, MSMEs, business mentoring, digital marketing, Bogor City.

Pengaruh Promosi Digital Dan Kualitas Pelayanan Terhadap Keputusan Pembelian Konsumen Pada Wisata Kuliner Bakso Kribo Di Kota Bogor Jonathan Marcellinus Setiawan; Mashadi Mashadi; Rini Syarif; Zul Azhar
Jurnal Ilmiah Pariwisata Kesatuan Vol. 7 No. 2 (2026): JIPKES Edisi Juli 2026
Publisher : Prodi Pariwisata dan LPPM Institut Bisnis dan Informatika Kesatuan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37641/jipkes.v7i2.5720

This study aims to empirically examine the effect of Digital Promotion and Service Quality on consumer Purchase Decisions at the Bakso Kribo outlet in Bogor City. This research uses a quantitative approach with data collection methods through the distribution of Likert-scale questionnaires. Sampling was conducted using a purposive sampling technique with a total of 150 respondents who are consumers of Bakso Kribo. Data were analyzed using the SPSS program through research instrument testing (validity and reliability), classical assumption testing, multiple linear regression analysis, and hypothesis testing (t-test and F-test). The results showed that partially, Digital Promotion has a positive and significant effect on Purchase Decisions (t-count 8.778 > t-table 1.976; Sig. 0.000). Service Quality also partially has a positive and significant effect on Purchase Decisions (t-count 11.289 > t-table 1.976; Sig. 0.000). Simultaneously, Digital Promotion and Service Quality have a positive and significant effect on Purchase Decisions (F-count 99.034 > F-table 3.057; Sig. 0.000) with an influence contribution of 57.4% based on the coefficient of determination test (). The conclusion of this study proves that management needs to continuously optimize attractive digital promotional strategies and maintain service reliability to sustainably increase purchase decisions. Keywords: Digital Promotion, Service Quality, Purchase Decision, Consumer Behavior, Marketing Management.

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