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All Journal Didaktik : Jurnal Ilmiah PGSD STKIP Subang Epaper Bisnis: International Journal Entrepreneurship and Management Harmony Management: International Journal of Management Science and Business
Akhmad Gifari Multazam
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Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education

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Motivation and Work Environment as Determinants of Employee Performance in Port-Warehouse Operationsn : A Qualitative Study at PT Yusen Logistics Indonesia Akhmad Gifari Multazam; Natanael Suranta; Larsen Barasa; Brenhard Mangatur Tampubolon
ePaper Bisnis : International Journal of Entrepreneurship and Management Vol. 2 No. 3 (2025): ePaper Bisnis : International Journal of Entrepreneurship and Management
Publisher : Asosiasi Riset Ilmu Manajemen Kewirausahaan dan Bisnis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/epaperbisnis.v2i3.534

Abstract

Port logistics efficiency is determined not only by the adequacy of infrastructure and the advancement of technology but also by the motivation of the workforce and the overall quality of the work environment. This study investigates how these two factors influence employee performance in the Warehouse Division of PT Yusen Logistics Indonesia. The research employed qualitative methods, gathering data through semi-structured interviews, field observations, and document analysis, with participation from warehouse workers, supervisors, and safety officers. Through thematic analysis, the study found that employee recognition and active supervisory engagement were key contributors to workforce motivation. The work environment, characterized by equipment reliability, safety culture, and yard capacity, directly impacted employee productivity. When both motivation and work environment were favorable, employees exhibited greater procedural compliance, increased throughput, and improved safety practices. In contrast, inadequate motivation and unfavorable work conditions resulted in inefficiencies, downtime, and higher risk-taking behaviors. This study’s findings provide insights into three key areas: maritime economics by highlighting labor’s critical role in port operations, social management by establishing the link between environmental quality and workforce productivity, and vocational education by shaping the training of cadets and practitioners. It underscores that sustainable port operations require human-centered strategies, in addition to infrastructure development. For better performance, companies should prioritize motivating their workforce and improving the work environment to foster a more efficient and safer operational setting.
Brand Image and Service Quality in Tugboat Operations : A Case of TB Maiden Central Marihot Simanjuntak; Akhmad Gifari Multazam; A. Nurfajri Irwan; Fitri Mulyana; Aji Permana
Harmony Management: International Journal of Management Science and Business Vol. 2 No. 3 (2025): International Journal of Management Science and Business
Publisher : International Forum of Researchers and Lecturers

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70062/harmonymanagement.v2i3.365

Abstract

This study investigates the relationship between brand image and service quality in maritime towage operations, using TB Maiden Central of PT. Multi Jaya Samudra as a case study. The research employs a descriptive quantitative approach supported by qualitative thematic analysis. Data were collected from 100 respondents through questionnaires and interviews with stakeholders including ship agents, pilots, and company personnel. Results show that brand image significantly influences service quality, with a positive impact reaching 79.8%. Key determinants include safety reputation, operational timeliness, professionalism, and environmental stewardship. The qualitative analysis highlights how visible safety practices and punctual operations reinforce brand credibility. Beyond statistical findings, the study reveals that trust and reliability play a central role in shaping customer perceptions, with stakeholders emphasizing the importance of transparent communication and consistent service delivery. Moreover, environmental responsibility, such as reducing emissions and complying with green port initiatives, strengthens the company’s image in the eyes of global partners. The integration of quantitative and qualitative insights provides a more holistic understanding of how operational performance directly influences market competitiveness through brand positioning. Findings contribute to maritime management scholarship by extending service quality frameworks into towage contexts, while also offering practical implications for enhancing competitiveness and sustainability. Overall, the study underscores the urgency of aligning brand image with operational excellence to meet rising global standards in maritime services and ensure long-term business growth.
ANALISIS KOROSI TERHADAP PERFORMA BUTTERFLY VALVE PADA SISTEM BONGKAR MUAT CARGO DI MT.ADRIA Gema Fajrul Akbar; Bayu Yudho Baskoro; Rizal Rochmansyah; Dody Efrianto; Akhmad Gifari Multazam
Didaktik : Jurnal Ilmiah PGSD STKIP Subang Vol. 12 No. 02 (2026): Volume 12 Nomor 02, Juni 2026 Published
Publisher : STKIP Subang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36989/didaktik.v12i02.12814

Abstract

Corrosion is one of the primary causes of failure in ship piping systems, particularly on butterfly valves, which play a critical role in the loading and discharging operations of liquid cargo. This study aims to analyze the causes of corrosion on butterfly valves and its impact on the operational performance of the cargo discharge system aboard the MT.Adria. dopts a descriptive qualitative approach, with data collected through field observations, interviews with crew members, and documentation. The findings show that valve damage is caused by a combination of harsh marine environmental conditions, inappropriate material selection that leads to galvanic corrosion, and inadequate maintenance procedures. This corrosion results in valve malfunction, system leakage, and delays in cargo discharge operations. Using a fishbone diagram analysis, the study identifies three main contributing factors: valve material, operational environment, and inspection and maintenance practices. The findings highlight that a small component failure, such as a valve, can significantly affect the overall efficiency and safety of ship operations. The study recommends implementing risk-based preventive maintenance, selecting corrosion-resistant valve materials suitable for marine environments, and conducting routine inspections to enhance the reliability of the cargo discharge system on tankers.
Co-Authors A. Nurfajri Irwan Aji Permana Bayu Yudho Baskoro Brenhard Mangatur Tampubolon Dody Efrianto Fitri Mulyana Gema Fajrul Akbar Larsen Barasa Natanael Suranta Rizal Rochmansyah Simanjuntak, M. Marihot