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Kualitas Pelayanan Administrasi Terpadu Kecamatan dalam Optimalisasi Pelayanan Publik: (Studi pada Kantor Kecamatan Kalidawir, Kabupaten Tulungagung) Akhmad Rifai; Hayat Hayat; Hirshi Anadza
JOURNAL OF ADMINISTRATIVE AND SOCIAL SCIENCE Vol. 6 No. 2 (2025): Juli: Journal of Administrative and Sosial Science (JASS)
Publisher : Sekolah Tinggi Ilmu Administrasi (STIA) Yappi Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jass.v6i2.2044

Abstract

The quality of public service is one of the indicators of the success of local governments in the context of regional autonomy. This research examines the implementation of the Integrated Administrative Services Program (PATEN) in Kalidawir District, Tulungagung Regency, as a strategy to bring administrative services closer to the community. This study aims to determine the quality of PATEN services and identify the inhibiting factors in optimizing the conduct of public services. The method used is descriptive qualitative method. Data were collected through observation, documentation, and interviews, and then analyzed interactively using the Miles and Huberman model. This study adopts five dimensions of service quality according to Zeithaml, Berry, and Parasuraman, namely: physical evidence, reliability, responsiveness, assurance, and empathy. The research findings indicate that the implementation of PATEN in Kalidawir District has good performance in terms of service infrastructure, procedural accuracy, responsiveness, and transparency. The inclusivity of services is supported by facilities such as child-friendly rooms and breastfeeding rooms. The staff always implements SOP, provides timely services, and maintains professional behavior. However, there are two main obstacles that hinder the optimization of services: inadequate infrastructure for the elderly and persons with disabilities, as well as limited public understanding of service procedures. These challenges affect access, efficiency, and perceptions of service delivery. This study concludes that although PATEN services in Kalidawir District meet general standards, improving inclusive facilities and communication strategies is essential for more equitable and effective service outcomes.
Dominasi Kedaulatan Negara dalam Integrasi Pemerintahan Uni Eropa: Penolakan Yunani Terhadap Pengungsi Syria Anadza, Hirshi
Jurnal Inovasi Ilmu Sosial dan Politik (JISoP) Vol 1 No 2 (2019)
Publisher : Universitas Islam Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33474/jisop.v1i2.4803

Abstract

Integration becomes a solution when global government does not have capability to overcome power domination of state. By having integration, it is expected that all of member state can put all their authority in supranational governance, such as European Union (EU) so balance could be happen. By giving such kind of integration, the agreement of policies can be followed by the members of EU based on solidarity and tolerance among the members. However, this integration has not succeeded in reducing domination of country sovereignty that influences the variety of each country necessity, even it happen in not powerful state. This phenomenon is reflected when Greece broke the agreement of EU policy related to refugees protection, called Common European Asylum System (CEAS), by refuse asylum seekers from Syria. There are two things that must be highlighted when Greece refuse asylum seekers from Syria. First, domestic problem that can restrain Greece government in obeying CEAS policies. Second, the value of tolerance and solidarity from other countries has not be adhered in the policies agreed by each members of EU. Therefore, this paper explain further about studies to find the relationship between integration in supranational governance and country sovereignty.
From Refugees to Tourists: The Forfeit of Ukrainians’ Forced Migration Status in Bali Hirshi Anadza; Suyeno; Trianti, Khoiriyah; Fajil Bin Abd Batau, Mohamed
Jurnal Kajian Bali (Journal of Bali Studies) Vol. 15 No. 2 (2025): Symbolism in Balinese Rituals
Publisher : Universitas Udayana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24843/JKB.2025.v15.i02.p05

Abstract

The 2022 Russian invasion of Ukraine triggered an unexpected migration pattern, as some Ukrainians chose Bali, Indonesia, as their destination, challenging traditional distinctions between refugees and tourists. This study explores whether we should classify Ukrainians in Bali as refugees, given their tourist-like destination choices and behavior patterns. Through qualitative methodologies including content analysis, semi-structured interviews, observation, and migration theory analysis, the research reveals that Ukrainian presence in Bali aligns more closely with tourism than refugee characteristics, based on lifestyle-driven motivations, variable duration of stay, and destination choice preferences. The economic and social activities of Ukrainians in Bali resemble those of lifestyle migrants more than they do typical refugee patterns. The findings suggest that policy frameworks should maintain tourism-based approaches while acknowledging these migrants' complex circumstances and that traditional refugee-tourist classifications require revision to accommodate cases where conflict displacement intersects with lifestyle-based destination choices.
Implementasi Program Sekolah Orang Tua Hebat (Soth) dalam Upaya Pencegahan Stunting di Kota Malang Soy, S.B.H.; Sekarsari, R.W; Anadza, H.
Jurnal Pendidikan Tambusai Vol. 9 No. 2 (2025): Agustus
Publisher : LPPM Universitas Pahlawan Tuanku Tambusai, Riau, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/jptam.v9i2.31500

Abstract

Stunting adalah masalah gizi kronis akibat kurangnya asupan nutrisi dalam jangka panjang, terutama selama 1.000 Hari Pertama Kehidupan (HPK), yang berdampak pada pertumbuhan fisik, perkembangan otak, dan kognitif anak. Penelitian ini bertujuan mengetahui implementasi Program Sekolah Orang Tua Hebat (SOTH) dalam pencegahan stunting di Kota Malang. Menggunakan pendekatan kualitatif deskriptif dan teori implementasi Edward III (komunikasi, sumber daya, disposisi, dan struktur birokrasi), serta teori kebijakan publik Woll. Hasil penelitian menunjukkan pelaksanaan Program SOTH cukup efektif. Komunikasi berjalan baik melalui pelatihan, SDM mencukupi, meski pendanaan terbatas. Disposisi pelaksana tinggi walau tanpa insentif, dan struktur birokrasi berfungsi meski belum memiliki SOP tertulis. Faktor pendukung mencakup dukungan pemerintah, kerja sama lintas sektor, dan kualitas SDM. Hambatannya meliputi rendahnya kesadaran orang tua dan kondisi ekonomi masyarakat yang masih lemah.
Inovasi Program Sakera Mesem dalam Meningkatkan Kualitas Pelayanan Publik Nadiatussilmi, Nadiatussilmi; Hayat, Hayat; Anadza, Hirshi
Jurnal Indonesia Sosial Sains Vol. 3 No. 06 (2022): Jurnal Indonesia Sosial Sains
Publisher : CV. Publikasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59141/jiss.v3i06.608

Abstract

This research is a significant research in selecting the idea of ​​implementing policies related to the improvement of a Sakera Mesem program and the constraint factors that led to the idea of ​​regulating the quality of population document services at the Population and Civil Registration Office of Sampang Regency. The purpose of this research is to describe and analyze the innovations of the Sakera Mesem program in improving the quality of public services at the Department of Population and Civil Registration of Sampang Regency. In this study used qualitative research methods, qualitative research methods are research that analyzes something that appears in the field, data collection techniques used are interviews and observations and documentation. From the results of the discussion, it can be obtained the results of research that analyzes the development of the "Sakera Mesem" program of the Dispenduk Capil of Sampang Regency which has been applied and realized properly and correctly in its implementation to improve services for the community. Based on this, there are 6 theories of service standards seen from the side of community services to support the realization of the "Saekera Mesem" program, namely service procedures, completion time, service fees, service products, places and supporting tools and professionalism of service personnel, but there is an analysis The obstacle is internet services that are not adequate as a whole and there is an analysis of assistants, namely facilities taken from village income sources, namely PCs, scanners and printers, recording devices, internet and operators, and there are allocation funds from the government in implementing this program. So, it can be said that Sakera Mesem's innovation is of high quality, seen from the standard of service provided to the community, which is maximal and meets the specified service quality criteria.
The Portrayal of Moral Particularism in Alcoholic Beverages Investment Policy Utungga Pasopati, Rommel; Anadza, Hirshi; Syarifuddin, Syarifuddin
JASSP Vol. 2 No. 1 (2022)
Publisher : LPPM Universitas Lampung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23960/jassp.v2i1.37

Abstract

In the beginning of March 2021, President of Indonesia annulled alcoholic beverages investment policy which he put in decree about a week before. There were debates among experts and activists about how this investment should be done. Some believe that this decree may enhance local alcoholic beverages culture while others may reject it since the drinks are convinced to bring in bad effects to human beings. There are no universal moral statements, but particular ones, in this decree since people said in economic, cultural, and religious perspectives. Then, how may moral particularism be portrayed in alcoholic beverages investment policy in Indonesia? By examining concepts, theories, and written data, further analysis will be done to answer the question. Bureaucratic law, economic advantages, cultural indications, social impacts, and religious perspectives are the main tensions of this policy. Investment on alcoholic drinks as cultural indications may bring in economic advantages covered by bureaucratic law. However, any bureaucratic law will never omit possibilities of alcoholic abuse which will bring in negative impacts socially. Moreover, religious perspectives which are seen to be best guidance for people should be put above any law including prohibition of alcoholic drink. In conclusion, alcoholic beverages investment policy is the reflection of particularism rather than universal sights of moral conditions.
Acculturation in Islam: Han Kitab and Islam Nusantara Hirshi Anadza; Rommel Utungga Pasopati
Journal of Integrative International Relations Vol. 4 No. 2 (2019): November
Publisher : Center for Integrative International Studies Laboratory, Faculty of Political and Social Sciences, UIN Sunan Ampel Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.15642/jiir.2019.4.2.101-114

Abstract

In China, Han Kitab is an example in how Chinese culture and Islam recognized each other. Ancient Chinese culture is not omitted but enriched by Islam. Confucianism and Islam are different in its each teaching but may crisscross philosophically. Both may come from different backgrounds but both teach people how to behave as individual and part of society. In Indonesia, Islam Nusantara is how Indonesian culture is understood through Islamic perspective. Islam which came later must face many ancient rituals or thoughts. It could not totally eliminate local culture but it can clear up bad aspect of local habits by teaching Islamic way of life. Both Han Kitab and Islam Nusantara shows that Islam did not come to apply such system by force, but it builds such apprehension through acculturation.
Analisis Dampak Sistem Pembayaran Parkir Elektronik terhadap Pungutan Liar di Kota Blitar (Studi pada Dinas Perhubungan Kota Blitar) N. Saputra; R.W Sekarsari; H. Anadza
Jurnal Pendidikan Tambusai Vol. 9 No. 3 (2025): Desember
Publisher : LPPM Universitas Pahlawan Tuanku Tambusai, Riau, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Penelitian ini bertujuan menganalisis dampak penerapan sistem pembayaran parkir elektronik terhadap praktik pungutan liar di Kota Blitar dari perspektif Dinas Perhubungan, juru parkir, dan masyarakat. Metode yang digunakan adalah deskriptif kualitatif melalui wawancara, observasi, dan dokumentasi dengan analisis Miles dan Huberman. Hasil penelitian menunjukkan sistem parkir elektronik meningkatkan akuntabilitas, efisiensi, dan transparansi pengelolaan retribusi, serta mengurangi pungutan liar dan kebocoran pendapatan. Sistem ini juga meningkatkan profesionalitas petugas dan kenyamanan masyarakat. Disarankan evaluasi berkala, penambahan fitur pelaporan publik, dan penelitian lanjutan antar daerah.
Globalization, Islam Nusantara, and contemporary character empowerment Anadza, Hirshi; Pasopati, Rommel Utungga
Journal of Social, Humanity, and Education Vol. 1 No. 2 (2021): February
Publisher : Goodwood Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35912/jshe.v1i2.372

Abstract

Purpose: The purpose of this research is to analyze how Islam Nusantara may contribute to contemporary character empowerment in today’s globalization era. Research methodology: This research uses textual studies in order to assert the interaction between Islam Nusantara and contemporary character empowerment. Results: The results of this study assess local values as reflected in Islam Nusantara could enrich human and cultural tolerance as the main ideas of character empowerment. Limitations: This study explains how globalization, Islam Nusantara, and contemporary character empowerment may work together today in Indonesia. Any other aspect such as different times, places, and themes should not be concerned. Contribution: Analyses in this study may enrich social and humanitarian understanding about local Islamic culture in Indonesia, horizons of globalization, and perspectives of contemporary character empowerment. Keywords: Character empowerment, Globalization, Industrial revolution 4.0, Islam Nusantara, Technological advancement