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THE INFLUENCE OF COMPETENCE, EDUCATION, AND WORKLOAD ON EMPLOYEE PERFORMANCE WITH WORK MOTIVATION AS AN INTERVENING VARIABLE IN THE SECRETARIAT OF THE BATAM CITY GOVERNMENT Febro Febrian Pratama; Ramli; I Wayan Catra Yasa
International Journal of Educational Review, Law And Social Sciences (IJERLAS) Vol. 5 No. 5 (2025): September
Publisher : RADJA PUBLIKA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/ijerlas.v5i5.3946

Abstract

This study aims to determine the direct and indirect relationships between competency, work experience, and information technology mastery on employee performance through work motivation as an intervening variable at the Regional Secretariat of Batam City. The population can provide useful information or data for a study. The population in this study consisted of 144 civil servants working at the Regional Secretariat of the Batam City Government. In this study, the sampling technique used is nonprobability sampling, specifically saturated sampling (census). The sample used in this study is the entire population of 144 civil servants at the Regional Secretariat of the Batam City Government. Data were collected via questionnaires and analyzed using validity and reliability tests, classical assumption tests, multiple regression analysis, and path analysis. The results is the direct effect of the Competence variable on the Employee Performance variable can be stated that there is a positive and significant effect between Competence and Employee Performance. The direct effect of the Education variable on the Employee Performance variable can be stated that there is a positive and significant effect between Education and Employee Performance. The direct effect of the Workload variable on the Employee Performance variable can be stated that there is a positive and significant relationship between Workload and Employee Performance. The direct effect of the Work Motivation variable on the Employee Performance variable can be stated that there is a positive and insignificant relationship between Work Motivation and Employee Performance. The direct influence of the Competence variable on the Work Motivation variable can be stated that there is a positive and significant influence between Competence and Work Motivation. The direct influence of the Education variable on the Work Motivation variable can be stated that there is a positive and significant influence between Education and Work Motivation. The direct effect of the Workload variable on the Work Motivation variable can be stated that there is a positive and significant relationship between Workload and Work Motivation. The indirect effect of the Competence variable on the Employee Performance variable with Work Motivation as the intervening variable can be stated that there is a positive and significant relationship between Competence and Employee Performance with Work Motivation as the intervening variable. The indirect effect of the Education variable on the Employee Performance variable with Work Motivation as the intervening variable can be stated that there is a positive and significant relationship between Education and Employee Performance with Work Motivation as the intervening variable. The indirect effect of the Workload variable on the Employee Performance variable with Work Motivation as an intervening variable can be stated that there is a positive and significant effect between Workload on Employee Performance with Work Motivation as an intervening variable.
THE INFLUENCE OF MOTIVATION, INCENTIVES AND COMPETENCIES ON THE PERFORMANCE OF OUTSOURCED EMPLOYEES (TAD) COLLECTION WITH ORGANIZATIONAL COMMITMENT AS AN INTERVENING VARIABLE AT BANK BTN BEKASI BRANCH OFFICE Hijliansyah Marbun; Ngaliman; I Wayan Catra Yasa; Bambang Satriawan; Indrayani; Muhammad Gita Indrawan
International Journal of Economic, Business, Accounting, Agriculture Management and Sharia Administration (IJEBAS) Vol. 3 No. 6 (2023): December
Publisher : CV. Radja Publika

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/ijebas.v3i6.1259

Abstract

This research was conducted to determine how much influence Motivation, Incentives and Competence have on the Performance of Collection Outsourced Employees (TAD) with Organizational Commitment as an Intervening Variable at Bank BTN Bekasi Branch Office. The method used in this research is a descriptive quantitative method that uses a survey system. Where the data collected relates to motivation, incentives, competence, organizational commitment and employee performance at the BTN Bekasi Branch Office. The type of data is quantitative with the data source to be collected from the relevant BTN Bekasi Branch Office and based on research objects that are correlated with the title of this thesis. The population in this study were collection outsourcing (TAD) employees who worked at the BTN Bekasi Branch Office. This research uses primary and secondary data obtained from respondents, where respondents will provide verbal responses and/or written responses in response to the statements given. The data collection technique uses variable measurement using a questionnaire instrument. Each employee respondent was given three questionnaire instruments to become a source of measurement for the variables studied. The results of the research show that work motivation partially has a significant and positive influence on employee organizational commitment, incentives partially have a significant and positive influence on employee organizational commitment, partial competence has a significant and positive influence on employee organizational commitment, partial organizational commitment has a significant influence and positive on employee performance, partial work motivation has a significant and positive influence on employee performance, partial incentives have a significant and positive influence on employee performance, partial competence has a significant and positive influence on employee performance, partial work motivation has a significant influence and positive towards employee performance through organizational commitment, incentives partially have a significant and positive influence on employee performance through organizational commitment, competence partially has a significant and positive influence on employee performance through organizational commitment.