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All Journal IIJSE International Journal of Economics, Accounting, and Management
Yayan Hadiyat
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Economics, Econometrics & Finance

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Employee Performance Improvement Strategy Through Strengthening Employee Engagement, Organizational Support, and Work Motivation (Research Using Path Analysis and the SITOREM Method on Permanent Employees of PT Sun Tak Indonesia) Ramdan Jaya; Soewarto Hardhienata; Yayan Hadiyat
Indonesian Interdisciplinary Journal of Sharia Economics (IIJSE) Vol 8 No 2 (2025): Sharia Economics
Publisher : Universitas KH. Abdul Chalim Mojokerto

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31538/iijse.v8i2.6458

Abstract

The research population was all permanent employees at PT. SUN TAK INDONESIA totaling 148 people, The results of the path analysis show a) there is a positive and significant direct influence of employee engagement and work motivation with a path coefficient value of β = 0.359, b) there is a positive and significant direct influence of organizational support and work motivation with a path coefficient value of β = 0.633, c) there is a positive and significant direct influence of work motivation and employee performance with a path coefficient value of β = 0.291, d) there is a positive and significant direct influence of employee engagement and employee performance with a path coefficient value of β = 0.303, e) there is a positive and significant direct influence of organizational support and employee performance with a path coefficient value of β = 0.399, f) there is a positive and significant indirect influence of employee engagement and performance through work motivation with a Zcount value of 2.556> Ztable 1.96 and a path coefficient of β = 0.104, it can be concluded that work motivation plays an effective role as a mediating variable, g) there is a positive and significant indirect influence of organizational support and performance through work motivation with a Zcount value of 3.049 > Ztable 1.96 and path coefficient of β=0.186, it can be concluded that work motivation plays an effective role as a mediating variable. The results of Sitorem's analysis show that the indicators of employee performance, employee engagement, organizational support, and work motivation that need improvement are: 1st; Providing Justice. 2nd; Working Conditions 3rd; Rewards from the Organization. 4th; Leadership Support. 5th; Career Development. 6th;Vigor. 7th; Concern for Productivity. 8th; Dedication. 9th; Ownership. 10th; Loyalty & Commitment. 11th; Absorption. 12th; Responsibility. 13th; Compensation. 14th; Achievement. 15th; Organizational procedures. 16th; Recognition. 17th; Working conditions. 18th; Status. 19th; Progress. 20th; Quality. 21st; Quantity. 22nd; Effectiveness. 23rd; Efficiency. 24th; Punctuality.
Strategy for Enhancing Organizational Citizenship Behavior (OCB) Through Strengthening Organizational Culture, Transformational Leadership, and Work Motivation at the Soekarno-Hatta Type C Main Customs and Excise Service Office Hatta Insan Pribadi; Nancy Yusnita; Yayan Hadiyat
Indonesian Interdisciplinary Journal of Sharia Economics (IIJSE) Vol 8 No 3 (2025): Sharia Economics
Publisher : Universitas KH. Abdul Chalim Mojokerto

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31538/iijse.v8i3.6533

Abstract

This study aims to analyze strategies for improving Organizational Citizenship Behavior (OCB) through the strengthening of organizational culture, transformational leadership, and work motivation at the Soekarno-Hatta Type C Main Customs and Excise Service Office. The research method used is a quantitative approach using a survey method. The analysis technique used is Structural Equation Modeling (SEM). The population in this study consists of operational inspection employees, including functional Customs and Excise inspectors who are civil servants (ASN) within the Soekarno-Hatta Type C Main Customs and Excise Office, with a sample size of 138 respondents using the Probability Sampling technique. The results of the study show that organizational culture has a direct, positive, and significant effect on work motivation but does not have a significant effect on OCB. Transformational leadership has a direct, positive, and significant effect on both work motivation and OCB. Work motivation has a direct, positive, and significant effect on OCB. In addition, it was found that work motivation significantly mediates the relationship between organizational culture and OCB as well as between transformational leadership and OCB, although its effectiveness is lower compared to the direct effect of transformational leadership on OCB. These findings affirm that strengthening organizational culture and transformational leadership can enhance work motivation, which ultimately has a positive impact on improving employees' OCB. The implications of this research are expected to serve as a foundation for designing organizational policies to promote proactive and collaborative work behavior within the Customs and Excise environment.
Co-Authors Almadella Imam Prawira Insan Pribadi Nancy Yusnita Radjab Tampubolon Ramdan Jaya Roy Rozinaldo Pattikawa Soewarto Hardhienata Widodo Sunaryo