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Employee Performance Improvement Strategy Through Strengthening Employee Engagement, Organizational Support, and Work Motivation (Research Using Path Analysis and the SITOREM Method on Permanent Employees of PT Sun Tak Indonesia) Ramdan Jaya; Soewarto Hardhienata; Yayan Hadiyat
Indonesian Interdisciplinary Journal of Sharia Economics (IIJSE) Vol 8 No 2 (2025): Sharia Economics
Publisher : Universitas KH. Abdul Chalim Mojokerto

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31538/iijse.v8i2.6458

The research population was all permanent employees at PT. SUN TAK INDONESIA totaling 148 people, The results of the path analysis show a) there is a positive and significant direct influence of employee engagement and work motivation with a path coefficient value of β = 0.359, b) there is a positive and significant direct influence of organizational support and work motivation with a path coefficient value of β = 0.633, c) there is a positive and significant direct influence of work motivation and employee performance with a path coefficient value of β = 0.291, d) there is a positive and significant direct influence of employee engagement and employee performance with a path coefficient value of β = 0.303, e) there is a positive and significant direct influence of organizational support and employee performance with a path coefficient value of β = 0.399, f) there is a positive and significant indirect influence of employee engagement and performance through work motivation with a Zcount value of 2.556> Ztable 1.96 and a path coefficient of β = 0.104, it can be concluded that work motivation plays an effective role as a mediating variable, g) there is a positive and significant indirect influence of organizational support and performance through work motivation with a Zcount value of 3.049 > Ztable 1.96 and path coefficient of β=0.186, it can be concluded that work motivation plays an effective role as a mediating variable. The results of Sitorem's analysis show that the indicators of employee performance, employee engagement, organizational support, and work motivation that need improvement are: 1st; Providing Justice. 2nd; Working Conditions 3rd; Rewards from the Organization. 4th; Leadership Support. 5th; Career Development. 6th;Vigor. 7th; Concern for Productivity. 8th; Dedication. 9th; Ownership. 10th; Loyalty & Commitment. 11th; Absorption. 12th; Responsibility. 13th; Compensation. 14th; Achievement. 15th; Organizational procedures. 16th; Recognition. 17th; Working conditions. 18th; Status. 19th; Progress. 20th; Quality. 21st; Quantity. 22nd; Effectiveness. 23rd; Efficiency. 24th; Punctuality.

Strategy for Enhancing Organizational Citizenship Behavior (OCB) Through Strengthening Organizational Culture, Transformational Leadership, and Work Motivation at the Soekarno-Hatta Type C Main Customs and Excise Service Office Hatta Insan Pribadi; Nancy Yusnita; Yayan Hadiyat
Indonesian Interdisciplinary Journal of Sharia Economics (IIJSE) Vol 8 No 3 (2025): Sharia Economics
Publisher : Universitas KH. Abdul Chalim Mojokerto

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31538/iijse.v8i3.6533

This study aims to analyze strategies for improving Organizational Citizenship Behavior (OCB) through the strengthening of organizational culture, transformational leadership, and work motivation at the Soekarno-Hatta Type C Main Customs and Excise Service Office. The research method used is a quantitative approach using a survey method. The analysis technique used is Structural Equation Modeling (SEM). The population in this study consists of operational inspection employees, including functional Customs and Excise inspectors who are civil servants (ASN) within the Soekarno-Hatta Type C Main Customs and Excise Office, with a sample size of 138 respondents using the Probability Sampling technique. The results of the study show that organizational culture has a direct, positive, and significant effect on work motivation but does not have a significant effect on OCB. Transformational leadership has a direct, positive, and significant effect on both work motivation and OCB. Work motivation has a direct, positive, and significant effect on OCB. In addition, it was found that work motivation significantly mediates the relationship between organizational culture and OCB as well as between transformational leadership and OCB, although its effectiveness is lower compared to the direct effect of transformational leadership on OCB. These findings affirm that strengthening organizational culture and transformational leadership can enhance work motivation, which ultimately has a positive impact on improving employees' OCB. The implications of this research are expected to serve as a foundation for designing organizational policies to promote proactive and collaborative work behavior within the Customs and Excise environment.

Determinants of Verification Performance: The Role of Structure and Resilience in Indonesia's Oil & Gas Domestic Content Compliance Supriyatno; Nancy Yusnita; Yayan Hadiyat
International Journal Administration, Business & Organization Vol 7 No 1 (2026): IJABO
Publisher : Asosiasi Ahli Administrasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61242/ijabo.26.655

The purpose of this study is to formulate strategies for enhancing employee performance at Oil and Gas Industry in Indonesia regarding the fulfillment of Domestic Content Requirements (Tingkat Komponen Dalam Negeri or TKDN) through the optimization of the TKDN verification process. Achieving performance targets in TKDN verification is a critical objective for Oil and Gas Industry as part of its compliance with applicable regulations. This study examines the influence of Organizational Structure and Adversity Quotient on Employee Performance, with Work Motivation serving as an intervening variable. A quantitative approach was employed using a survey of 80 respondents, with data analyzed using Descriptive Statistics and Structural Equation Modeling (SEM). The results demonstrate that both Organizational Structure and Adversity Quotient have a significant direct positive effect on Employee Performance, and both significantly influence Work Motivation. However, Work Motivation does not have a significant effect on Employee Performance, indicating that the mediating role of Work Motivation is not supported. These findings suggest that strengthening TKDN verification performance is more effectively achieved by optimizing organizational mechanisms through the implementation of effective work procedures and supervision/coordination as well as by enhancing individual resilience during the verification process. Such measures are essential to ensuring that this Oil and Gas Industry meets its TKDN achievement targets and remains compliant with prevailing regulations.

The Role of Organizational Structure, Efficacy and Trust as Antecendents of Employee Performance Selly Marlina; Nancy Yusnita; Yayan Hadiyat
International Journal Administration, Business & Organization Vol 7 No 1 (2026): IJABO
Publisher : Asosiasi Ahli Administrasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61242/ijabo.26.674

This study aims to analyze the influence of organizational structure and self-efficacy on employee performance with trust as an intervening variable in the Cianjur Regency Manpower and Transmigration Office. The phenomenon of fluctuating and suboptimal performance achievement encourages the importance of a comprehensive understanding of the interaction of structural, psychological, and relational factors in public organizations. The study used a quantitative approach with a total sampling of all active employees. Data were collected through a Likert scale questionnaire and analyzed using path analysis and Sobel test to test the effects of mediation. The results of the study show that organizational structure has a direct effect on performance but not on trust. Self-efficacy has a significant effect on confidence but does not have a direct effect on performance. Trust has proven to be the most dominant predictor and mediates the relationship between self-efficacy and performance. These findings confirm that optimizing employee performance requires an integrative approach that balances structural system improvement with strengthening trust-based social capital to improve the quality of public services.

Enhancing Employee Performance through Organizational Culture Strengthening, Transformational Leadership, and Job Satisfaction: An Empirical Study at PT Lotus Boga Lima Bagus Nurkholis; Nancy Yusnita; Yayan Hadiyat
International Journal Administration, Business & Organization Vol 7 No 1 (2026): IJABO
Publisher : Asosiasi Ahli Administrasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61242/ijabo.26.677

This study aims to examine the integrated effect of organizational culture and transformational leadership on employee performance through the mediating role of job satisfaction in a labor-intensive service context. Unlike previous studies that tend to analyze these variables separately, this research develops a comprehensive structural model that simultaneously tests direct and indirect relationships within a single framework. Using a quantitative approach and Structural Equation Modeling (SEM), data were collected from 145 non-permanent employees at PT Lotus Boga Lima, Indonesia. The findings reveal that organizational culture and transformational leadership significantly influence both job satisfaction and employee performance. Job satisfaction emerges as the strongest predictor of performance and acts as a partial mediator in both relationships. The novelty of this study lies in integrating organizational culture, transformational leadership, and job satisfaction into a unified model, validating mediation mechanisms in a labor-intensive service sector, and providing empirical evidence from non-permanent employees in an emerging economy context. These findings extend existing organizational behavior literature by highlighting dual pathways direct and indirect through which organizational factors influence performance.

Compensation, Intrinsic Motivation, and Performance: The Mediating Role of Work Discipline among Vocational High School Administrative Staff Sari, Hani Chotfia; Herdiyana; Yayan Hadiyat
International Journal Administration, Business & Organization Vol 7 No 1 (2026): IJABO
Publisher : Asosiasi Ahli Administrasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61242/ijabo.26.694

This research investigates how compensation and intrinsic work motivation influence the performance of educational support staff in private vocational high schools, while also testing whether work discipline serves as a mediating mechanism. The study stems from the critical role of human resource management in sustaining the effectiveness of educational services, particularly through the contributions of non-teaching staff. Using a quantitative survey design with total sampling, questionnaires were distributed to all 160 staff members, and 115 usable responses were obtained. Data were processed using descriptive statistics and Structural Equation Modeling (SEM). The findings show that compensation does not significantly predict work discipline, whereas intrinsic motivation positively and significantly predicts work discipline. In addition, compensation and intrinsic motivation each have a positive and significant effect on staff performance. Conversely, work discipline does not significantly affect performance. Mediation analysis further confirms that work discipline does not transmit the effects of compensation or intrinsic motivation to performance. Overall, the results imply that performance enhancement efforts should prioritize an equitable compensation system and the strengthening of intrinsic motivation, as work discipline is not supported as the mediating pathway in this context.

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