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Journal : Jurnal Manajemen dan Pendidikan Agama Islam

Manajemen Konflik: Tinjauan Sumber dan Tingkatan Konflik Mohammad Akbar Nur Wachid; Fajrin Afandi; St. Nur Azizah; Ulfia Rhodhotul Jannah; Mu’alimin Mu’alimin
Jurnal Manajemen dan Pendidikan Agama Islam Vol. 3 No. 5 (2025): September: Jurnal Manajemen dan Pendidikan Agama Islam
Publisher : Asosiasi Riset Pendidikan Agama dan Filsafat Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/jmpai.v3i5.1464

Abstract

Conflict is a universal phenomenon that emerges in various aspects of life, ranging from education, social interactions, and law to ecological systems. Its complex dynamics require a deeper understanding of both the underlying sources and levels of conflict to enable constructive management. This study aims to systematically review the literature on conflict with a focus on two key aspects: *sources of conflict* and *levels of conflict*. The method employed is a literature review by searching articles through Google Scholar and Publish or Perish (PoP) using the keywords “sources of conflict” and “levels of conflict.” From an initial pool of 30 articles, screening was conducted based on relevance, recency (2019–2025), and open access availability. The final selection yielded 7 articles for in-depth analysis. The findings indicate that sources of conflict include internal factors (psychological, values, communication), external factors (ecological, socio-cultural), and structural dimensions (legal, political). Levels of conflict were identified at the intrapersonal, interpersonal, group, and structural levels. This review highlights that conflict is a multidisciplinary phenomenon requiring integrative examination. The implications suggest the need for developing a cross-disciplinary conceptual framework to understand conflict comprehensively and to provide a stronger basis for more effective resolution strategies.
Strategi Penguatan Budaya Mutu di Satuan Pendidikan: Sintesis Temuan Utama dari Literature Review 2020–2025 Fajrin Afandi; Natasya Salsa Sabila; Nadia Khumairoh; Mu’alimin Mu’alimin
Jurnal Manajemen dan Pendidikan Agama Islam Vol. 3 No. 5 (2025): September: Jurnal Manajemen dan Pendidikan Agama Islam
Publisher : Asosiasi Riset Pendidikan Agama dan Filsafat Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/jmpai.v3i5.1497

Abstract

Quality culture in educational institutions has become a strategic issue to improve learning service quality and school accountability. However, its implementation still faces challenges such as limited human resources, resistance to change, and weak sustainable quality management strategies. This study aims to answer the question: how are the implementation strategies and supporting factors in strengthening quality culture within educational institutions based on previous research findings? This study employs a Literature Review (LR) method by collecting scientific articles from Google Scholar and Publish or Perish (PoP) using the keyword “budaya mutu” (quality culture) with a publication range from 2020 to 2025. From a total of 30 identified articles, a screening and eligibility process was conducted, resulting in 5 main articles analyzed thematically. The synthesis reveals three key themes: (1) the role of leadership and Total Quality Management (TQM) in reinforcing quality culture, (2) the application of the PPEPP/MBBS cycle for sustainable educational quality, and (3) supporting factors and challenges in developing a culture of quality. In conclusion, strengthening quality culture requires effective leadership, systematic management strategies, and cross-sector collaboration; future research is encouraged to develop field-based intervention models to test the effectiveness of quality culture strategies.