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All Journal Jurnal Administrasi Perkantoran Jurnal Pengabdian Masyarakat dan Riset Pendidikan
Fitri Yani Nur Fatimah Ritonga
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Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Languange, Linguistic, Communication & Media Mathematics Social Sciences Other

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Pengaruh Keyakinan Pancasila Sebagai Ideologi Negara Terhadap Penolakan Paham Radikalisme Program Studi Pendidikan Administrasi Perkantoran Stambuk 2024 : Penelitian Guruh Real Agave Nababan; Addina Olivia Saragih; Fitri Yani Nur Fatimah Ritonga; Michaelin Esteria Br Simanjuntak; Nurlita Safrani; Nazla Aprilia; Mutia Zahra; Ibnu Sina; Julia Ivanna
Jurnal Pengabdian Masyarakat dan Riset Pendidikan Vol. 4 No. 2 (2025): Jurnal Pengabdian Masyarakat dan Riset Pendidikan Volume 4 Nomor 2 (October 202
Publisher : Lembaga Penelitian dan Pengabdian Masyarakat

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/jerkin.v4i2.3982

Abstract

This study aims to determine the extent to which students' belief in Pancasila as the state ideology influences their attitudes in rejecting radicalism. The study was conducted with a quantitative approach using a survey method through a Likert scale questionnaire given to 35 students of the Office Administration Education Study Program, Stambuk 2024, selected by simple random sampling. Data were analyzed using simple linear regression to see the relationship between the two variables. The results showed that students have a high level of belief in Pancasila and a strong attitude of rejection of radicalism. The R² value of 0.64 indicates that 64% of the variation in rejection of radicalism is influenced by the level of belief in Pancasila, with a positive and significant regression coefficient (sig. 0.000). This finding confirms that the stronger students' belief in the values ​​of Pancasila, the higher their assertiveness in rejecting various forms of radicalism that have the potential to threaten national unity.
Evaluasi Implementasi Etika dan Profesionalisme Pegawai dalam Meningkatkan Kualitas Pelayanan TU SMPN 35 Medan Yola Febriani Br Purba; Nur Melinda Pradipti Winera; Addina Olivia Saragih; Fitri Yani Nur Fatimah Ritonga
Jurnal Administrasi Perkantoran Vol. 14 No. 2 (2025): Jurnal Administrasi Perkantoran
Publisher : Prodi Pendidikan Administrasi Perkantoran UNIMED

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24114/judika.v14i2.71492

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Abstract: This study aims to evaluate the implementation of ethics and professionalism among administrative staff at SMP Negeri 35 Medan and analyze its impact on the quality of administrative services. The method used is qualitative phenomenology with three samples of administrative staff whose data was collected through interviews, observation, and documentation, then analyzed thematically. The results of the study indicate that work ethics (discipline, responsibility) and professionalism (competence, discipline) have been consistently applied, which correlates positively with high service quality (reliability, responsiveness) based on the SERVQUAL dimensions. The conclusion of the study confirms that the quality of administrative services is largely determined by the consistency of employee ethics and professionalism. It is recommended that ethical values and professionalism training be strengthened periodically, and that the service system be improved (e.g., digital queuing system). The implication of this study is to provide practical guidance for school management in improving the quality of public services through human resource development. Keyword: Work Ethics; Work Professionalism; Service Quality; Administration.
Co-Authors Addina Olivia Saragih Guruh Real Agave Nababan Ibnu Sina Julia Ivanna Michaelin Esteria Br Simanjuntak Mutia Zahra Nazla Aprilia Nur Melinda Pradipti Winera Nurlita Safrani Yola Febriani Br Purba