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All Journal Jurnal Bina Praja Society : Jurnal Pengabdian dan Pemberdayaan Masyarakat Riwayat: Educational Journal of History and Humanities
Seger, Marini Sari Dewi
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Humanities Decision Sciences, Operations Research & Management Education Environmental Science Law, Crime, Criminology & Criminal Justice Library & Information Science Social Sciences Other

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Penguatan Tata Kelola Desa Berbasis Nilai Lokal Madene dan Inovasi Digital di Desa Busalangga Barat Manuain, Alfandy Florian; Fanggidae, Ivan Gideon; Pandie, Ardy Yosafat; Benyamin, Rouwland Alberto; Long, Belandina Liliana; Tamba, Dumanita; Seger, Marini Sari Dewi; Kohlikin, Rafi Akhsanul
Society : Jurnal Pengabdian dan Pemberdayaan Masyarakat Vol. 6 No. 1 (2025): Vol. 6 No. 1, Oktober 2025
Publisher : Universitas Dinamika

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37802/society.v6i1.1101

Abstract

Strengthening village governance through local wisdom and simple digital technology is a strategic approach to addressing participation and transparency challenges. This community engagement program was implemented in Busalangga Barat Village, Rote Ndao Regency, aiming to revitalize the local value of madene and introduce a Microsoft Excel VBA-based village administration information system. The program utilized community education, technology simulation, advocacy, mediation, and consultation methods, structured into four stages: problem identification, material development, core implementation, and remote monitoring and evaluation. The program began with a Focus Group Discussion (FGD) involving traditional leaders, village officials, youth, and women's groups. The discussion generated a shared awareness that madene—as a cultural expression of mutual cooperation—remains relevant in restoring participatory governance and village deliberation practices. The system training enabled village officials to manage population data and generate administrative documents automatically. The application also integrates real-time population updates, such as changes following birth, death, or migration events. This activity demonstrates that cross-regional collaboration combining local values with appropriate digital technology can drive social transformation and improve public service delivery at the village level. This model is adaptable and replicable in other rural contexts with appropriate adjustments.
Analisis Kapasitas Pemerintahan Desa sebagai Pelaku Pembangunan Desa di Desa Oelomin, Kecamatan Nekamese, Kabupaten Kupang Seger, Marini Sari Dewi
Riwayat: Educational Journal of History and Humanities Vol 8, No 2 (2025): April, Culture and Identity
Publisher : Universitas Syiah Kuala

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24815/jr.v8i2.44934

Abstract

This study aims to describe the governance capacity of Oelomin Village as a development actor, focusing on both individual capacity and organizational capacity within the village government. The research involved 12 informants, utilizing data collection methods such as interviews, observations, and documentation. The collected data were analyzed using a qualitative descriptive approach. The findings indicate that the individual capacity of Oelomin Village government remains low. This is evident in the low level of education, as many officials have not pursued formal education. Additionally, no training programs have been provided for the village government apparatus. Communication within the government, as well as between the village government and the Village Consultative Body (BPD), is not yet fully effective. Collaboration in carrying out tasks and functions is also not optimal, both within the government and in cooperation between the government and the BPD. The organizational capacity of Oelomin Village government is also weak due to the low individual capacity. Although the village government structure follows the regulations set by the Kupang Regency Regional Regulation, it lacks clear task distribution for each division. The utilization of village assets to increase revenue has not been effectively implemented. Furthermore, the government's ability to establish partnerships with external parties remains limited. While some cooperation with NGOs has been established, most of the programs focus on non-physical development, such as educational outreach. The low individual and organizational capacity have resulted in suboptimal village development, preventing the community from fully benefiting from development initiatives.
Studi Perbandingan Standar Pelayanan Kesehatan Antara Rumah Sakit Umum dan Rumah Sakit Swasta di Kota Kupang Seger, Marini Sari Dewi; Toda, Hendrik
Jurnal Bina Praja Vol 17 No 3 (2025): [Sedang Berjalan]
Publisher : Research and Development Agency Ministry of Home Affairs

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21787/jbp.17.2025-2683

Abstract

Universal Health Coverage in Indonesia is implemented through the National Health Insurance (JKN) managed by BPJS Kesehatan. In East Nusa Tenggara, RSUD Prof. Dr. W. Z. Johannes and RSU Siloam Kupang serve as top referral centers for BPJS patients, yet variations in public service standards persist. In this study, the researcher used a sequential explanatory mixed-method design, combining quantitative factor analysis with qualitative exploration using NVivo. The study involved BPJS patients in inpatient, outpatient, and emergency units at RSUD Prof. Dr. W. Z. Johannes (n = 13,958) and RSU Siloam Kupang (n = 10,192) during 2023, with stratified samples surveyed and interviewed on dimensions of public service standards. Factor analysis indicated RSUD Prof. Dr. W. Z. Johannes excelled in requirements, procedures, and service time, while RSU Siloam Kupang outperformed in facilities, complaint handling, and performance evaluation. NVivo outputs highlighted recurring issues of “complaints,” “time,” and “information,” signaling systemic gaps in both institutions. RSUD Prof. Dr. W. Z. Johannes reflects stronger procedural clarity and timeliness consistent with public service norms but requires modernization of infrastructure and complaint systems. RSU Siloam Kupang demonstrates superior physical resources and digital complaint management yet faces delays and complex administrative flows for BPJS patients. Institutional structures and managerial approaches shape these differences, emphasizing the need for alignment with Law No. 25/2009 and New Public Service principles to ensure equitable, responsive care.
Co-Authors Alfandy Florian Manuain Belandina L Long Fanggidae, Ivan Gideon Hendrik Toda, Hendrik Pandie, Ardy Yosafat Rafi Akhsanul Kholikin Rouwland Benyamin Tamba, Dumanita