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All Journal Jurnal Manajemen Pelayanan Publik JPPUMA: Jurnal Ilmu Pemerintahan dan Sosial Politik Universitas Medan Area Jurnal Administrasi Publik : Public Administration Journal JAKP (Jurnal Administrasi dan Kebijakan Publik) Journal of Education, Humaniora and Social Sciences (JEHSS) Jurnal Ilmu Administrasi dan Studi Kebijakan (JIASK) Tax Literacy and Leadership Agility: Indigenous Peoples Awareness in Paying Taxes Journal Of Regional Public Administration (JRPA) Journal of Regional Public Administration Journal of Economic Empowerment Strategy (JEES)
Sulastri, Lalas
Fakultas Ilmu Sosial Dan Ilmu Politik-Universitas Sebelas April
Humanities Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Environmental Science Health Professions Law, Crime, Criminology & Criminal Justice Public Health Social Sciences Transportation Other

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EVALUASI PROGRAM AREA TRAFFIC CONTROL SYSTEM DALAM MENURUNKAN PELANGGARAN LALU LINTAS DI KABUPATEN SUMEDANG Sulastri, Lalas; Ediyanto; Rusmayanti, Dedeh; Suryana, Yayat; Fardiansyah, Muhamad Nizar; Setiadi, Tatang
JRPA - Journal of Regional Public Administration Vol. 9 No. 1 (2024): JRPA - Journal of Regional Public Administration
Publisher : LPPM UNSAP & FISIP UNSAP

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Abstract

This study aims to evaluate the ATCS Program in reducing traffic violations in Sumedang Regency. The method used in this research is qualitative. The target of the study is 63 individuals, with five informants consisting of the Secretary of the Department of Transportation, the Head of the Safety and Supervision Division, the Head of the Safety Section, an ATCS Operator, and an ATCS Technician. Data collection techniques include data reduction, data presentation, conclusion drawing/verification, and triangulation. The results of the study regarding the evaluation of the ATCS program in reducing traffic violations in Sumedang Regency from the implementation perspective can be considered quite good, but there is still a lack of infrastructure, which has led to no significant decrease in traffic violations in Sumedang Regency. From the impact perspective, it is also considered good, with many people becoming more orderly in driving, especially at intersections with ATCS cameras. The recommendations from this study include improving infrastructure, imposing penalties on traffic violators, and increasing human resources to help the ATCS program reduce traffic violations in Sumedang Regency.
Bureaucratic Transformation through Digital Innovation: Practices and Challenges of Public Service Delivery in Sumedang Regency Lalas Sulastri
JPPUMA: Jurnal Ilmu Pemerintahan dan Sosial Politik UMA (Journal of Governance and Political UMA) Vol. 14 No. 1 (2026): JPPUMA: Jurnal Ilmu Pemerintahan dan Sosial Politik UMA (Journal of Governance
Publisher : Universitas Medan Area

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31289/jppuma.v14i1.17503

Abstract

This study examines how digital public service innovation drives bureaucratic transformation in Sumedang Regency by analysing implementation processes, institutional changes, and key implementation barriers. Previous studies on digital public service innovation in Indonesia have predominantly focused on service effectiveness and technological adoption, while limited attention has been given to bureaucratic transformation as a multidimensional institutional process. This study therefore aims to fill this gap by integrating process evaluation, institutional transformation, and implementation barrier analysis within a single evaluative framework. The research employs a qualitative approach with a case study design. Data were collected through in-depth interviews, observation, and documentation involving 9 informants consisting of local government officials, digital system operators, and community service users. Data analysis was conducted interactively through data reduction, data display, and thematic conclusion drawing based on three evaluation dimensions. The findings indicate that the digitalisation of public services improves administrative efficiency, strengthens transparency, and reshapes bureaucratic structures and work procedures. The transformation is also reflected in the emergence of new digital governance roles and a shift toward a more performance-oriented and responsive bureaucratic culture. However, the transformation process continues to face several challenges, including limited human resource capacity, incomplete inter-agency system integration, uneven institutional commitment, and varying levels of community digital literacy. The study concludes that digital innovation in Sumedang represents a gradual and multidimensional process of institutional transformation rather than merely technological modernisation. Theoretically, this study contributes to the development of digital governance and bureaucratic reform literature by providing a multidimensional analytical framework for understanding institutional transformation in local government digitalisation.
Analisis Implementasi Kebijakan Sistem Informasi Manajemen Kepegawaian (SIMPEG) Pada Kantor Sekretariat Dpd Ri Provinsi Kepulauan Riau Ai Nunung; Dian Candra Fatihah; Lalas Sulastri; Eka Mareta
Jurnal Ilmu Administrasi dan Studi Kebijakan (JIASK) مجلد 8 عدد 2 (2026): Jurnal Ilmu Administrasi dan Studi Kebijakan (JIASK) (Maret 2026)
Publisher : MAP Program Pascasarjana Universitas Sjakhyakirti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.48093/jiask.v8i2.346

Abstract

The Personnel Management Information System, known as SIMPEG, is an element of e-Government designed to oversee data, administration, and personnel management within local governments. When utilized effectively, SIMPEG can deliver precise and readily available information, as the data collection method is swift and accurate, provided there are no mistakes during entry. The purpose of this study is to evaluate the execution of the SIMPEG policy at the DPD RI Secretariat Office located in the Riau Islands Province. The findings of this research indicate that SIMPEG has been implemented fairly well, but a significant issue that must be addressed pertains to human resources. There is a need for dedicated IT personnel to oversee the performance of all software and hardware operations at the DPD RI Secretariat Office for the Riau Islands Province.
PENGELOLAAN ANGKUTAN UMUM PERDESAAN PADA DINAS PERHUBUNGAN KABUPATEN SUMEDANG Zia Nurazizah; Suherman; Lalas Sulastri; Dewi Maharani
JRPA - Journal of Regional Public Administration Vol. 10 No. 2 (2025): JRPA - Journal of Regional Public Administration
Publisher : LPPM UNSAP

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Abstract

This research discusses the management of rural public transportation at the Sumedang Regency Transportation Office. Which is motivated by several main factors related to the needs of rural communities for adequate access to transportation with good quality. This study aims to understand the extent of rural public transport management in improving the quality of rural public transport services and identifying inhibiting factors and efforts made in the implementation of rural public transport management. The research method used was qualitative with descriptive analysis. Informants were determined using purposive sampling technique. Data collection techniques were carried out through literature studies, field studies (observation, interviews, and documentation) and triangulation. After that, validity techniques are credibility test, transferability test, depenability test, and confirmability test. Then for data processing using data collection, data reduction, data display, and conclusion drawing/verification. The results showed that the management of rural public transport involved various parties in planning, organizing, mobilizing, and monitoring. However, in its implementation, there are obstacles such as limited budget, lack of public interest in using rural public transport, and low awareness of transport entrepreneurs to rejuvenate their fleet. Efforts are made by providing subsidies and free feasibility tests for transportation entrepreneurs.
IMPLEMENTASI PROGRAM PELITA DALAM MENDUKUNG KEMANDIRIAN EKONOMI MASYARAKAT DI KECAMATAN TANJUNGKERTA KABUPATEN SUMEDANG Muhamad Firmansyah; Suherman; Lalas Sulastri
JRPA - Journal of Regional Public Administration Vol. 11 No. 1 (2026): JRPA - Journal of Regional Public Administration
Publisher : LPPM UNSAP

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Abstract

This research aims to understand the implementation of the PELITA Program in supporting economic self-reliance of the community in TanjungkertaSub-district, Sumedang Regency, as well as to identify the inhibiting factors and the efforts made to overcome those barriers. The research method used is qualitative. The sampling technique employed is purposive sampling, with informants including the Head of Tanjungkerta Sub-district, the Sub-district Secretary, the Head of Human Empowerment Division, and staff members involved in the implementation of the PELITA Program.Data collection techniques include literature review and field studies through observation, interviews, documentation, and triangulation. The data validity techniques applied are credibility, transferability, dependability, and confirmability tests. The data analysis techniques consist of data collection, data reduction, data display, and verification. Based on the research findings, it is concluded that the implementation of the PELITA Program in supporting community economic self-reliance has been effective and has had a tangible impact in reducing extreme poverty—from 28 households in 2023 to 0 households in 2025. However, several obstacles were identified in the program's implementation, such as low community participation, lack of outreach, limited resources, and suboptimal communication between the government and the community. Efforts to overcome these barriers included increasing outreach activities, involving the community in the planning and evaluation process, and strengthening inter-agency coordination. This research include the need for more intensive and sustainable community engagement strategies, increased allocation of resources both human and financial, periodic evaluation of the program’s outcomes, and continuous capacity-building programs for stakeholders involved in PELITA. Furthermore, the government should adopt a more inclusive approach to ensure all community groups are actively involved and benefit from the program.
KUALITAS PELAYANAN ADMINISTRASI KEPENDUDUKAN DI KECAMATAN CIMALAKA KABUPATEN SUMEDANG Bunga Tri Wahyuni; Rika Kusdinar; Lalas Sulastri
JRPA - Journal of Regional Public Administration Vol. 11 No. 1 (2026): JRPA - Journal of Regional Public Administration
Publisher : LPPM UNSAP

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Abstract

This study aims to measure the extent of the Quality of Population Administration Services in Cimalaka District, Sumedang Regency. The performance measurement of this organization is assessed through Tangible Evidence, Reliability, Responsiveness, Assurance, and Empathy. The research method used in this study is a qualitative research method, conducted in a natural setting, with an emphasis on meaning rather than generalization. The informants were selected using purposive sampling, consisting of: the Sub-District Secretary, the Head of Public Services Section, Community Member I, and Community Member II. Data collection techniques used include literature review and field studies, consisting of observation, interviews, documentation, and triangulation. Meanwhile, the data processing procedures in this study involve data reduction, data display, and conclusion drawing/verification. Based on the results of the study, it can be concluded that the quality of population administration services in Cimalaka District, Sumedang Regency has been running well. However, in its implementation, several obstacles were still found, such as the limited number of staff, suboptimal service facilities, and the underutilization of information technology. To overcome these obstacles, various efforts have been made, such as improving human resource capacity through training, enhancing facilities and infrastructure, and developing technology-based service systems. This study is expected to serve as an evaluation material and input for the Cimalaka District Office in continuously improving the quality of population administration services.
Co-Authors Abdul Fatah Khoerudin Ai Nunung Arip Rahman Sudrajat Bunga Tri Wahyuni Candra Fatihah, Dian Chaerul Raharjo Della Cahyani Yasinta Della Cahyani Yasinta Dewi Maharani Dhea Fransiska Aprilyan Dhea Fransiska Aprilyan Edi Setiawan Ediyanto Eka Mareta Ela Melawati Fardiansyah, Muhamad Nizar Fatmawati, Fatmawati Fepi Febianti Indrayanti, Wiwin Novita Inten Srinoni Jajang Cahyadiana Khoerudin, Abdul Fatah Latifah Latifah Lusi Usnatul Pratiwi Mayang Aprilianti MIta Auliya Rahmah Muhamad Firmansyah Muhammad Fauzi Nuriana Muhammad Fauzi Nuriana Nugraha, Dadan Setia NUNUNG, AI Prima Nugraha Prima Nugraha Rika Kusdinar Rizka Siti Jumiati Rizka Siti Jumiati Rosyada Fikfi Rusmayanti, Dedeh Setiadi, Tatang Siska Nuraeni Siska Nuraeni Siti Nur'Aminah Siti Nur’Aminah Siti Sa’adah Suherman Suryana, Yayat Widiastuti Widiastuti Wiwin Novita Indrayanti Yasinta, Della Cahyani Zia Nurazizah