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All Journal Jurnal Ilmu Kesehatan dan Gizi KOLABORASI: Journal of Multidisciplinary
Rabiatul Chazali
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Environmental Health Overview on Amaliun Street, Medan Area Rani Suraya; Abid Farhan; Sakira Nabila Utami Siregar; Mely Febriani; Rabiatul Chazali; Iqbal Fathur Rifqy
KOLABORASI: Journal of Multidisciplinary Vol. 2 No. 2 (2025): July
Publisher : Academic Solution Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70489/hbdmt303

Abstract

This research aims to explore behavioral patterns and environmental conditions of households related to waste management, sanitation and cleanliness in a community. The research method was carried out using a questionnaire which was distributed directly to households, asking about activities such as waste disposal, sanitation of toddler feces, organic waste management, and disease prevention practices such as fighting mosquito bites. Apart from that, the questionnaire also evaluates the condition of the bedroom, kitchen, family room, and the main water source used. The research results show that although most households have systems for collecting waste water and adequate sanitation, there is still a tendency to dispose of waste directly into sewers or rivers. Even though the majority of households have a closed waste collection system, there are also those who still use open areas. Waste management is generally carried out by transporting it by officers or burning it, although there are still those who throw it in prohibited places. Prevention of diseases transmitted through mosquito bites is generally done by using anti-mosquito medication and regularly draining water reservoirs. Ventilation and lighting conditions in the house vary, but most are considered adequate. The majority of households rely on refillable water and drilled wells as the main water source, with an average water consumption of between 200 and 350 liters per day. This research provides a clear picture of household habits and environmental conditions, which is an important basis for developing sanitation and environmental improvement programs in the communities concerned.
Pengaruh Kualitas Pelayanan SDM terhadap Kepuasan Pasien Pengguna Layanan Telemedicine Dewi Agustina; Annisa Zahra; Aprillia Dwi Astuti; Sahkira Nabila Utami Siregar; Suci Ramadhani Rangkuti; Rabiatul Chazali; Ajeng Andini; Safira Zahara; Aulia Nazwa Fathurahmi; Mely Febriani; Amelia Putri Amanda; Sry Wulan Silaban; Audy Vimala Sari
Jurnal Ilmu Kesehatan dan Gizi Vol. 4 No. 2 (2026): April: Jurnal Ilmu Kesehatan dan Gizi
Publisher : Pusat Riset dan Inovasi Nasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jig.v4i2.8907

Abstract

Telemedicine is a technology-based healthcare innovation that can improve access and efficiency. The quality of service provided by human resources (HR) plays a crucial role in determining patient satisfaction. This study aims to analyze the influence of HR service quality on patient satisfaction among telemedicine users. The method used was a literature review using a qualitative descriptive approach through analysis of scientific articles from various databases published between 2020 and 2025. The results indicate that HR service quality significantly influences patient satisfaction, particularly through aspects of reliability, responsiveness, assurance, empathy, and effective communication. Patient satisfaction is also influenced by ease of access, time efficiency, and trust in the services provided. However, limitations such as the lack of in-person physical examinations remain a challenge in the implementation of telemedicine. Therefore, improving HR competency, particularly in digital communication and technology utilization, is essential to improving the quality of telemedicine services. Therefore, HR service quality is a key factor in increasing patient satisfaction and the successful development of digital healthcare services.
Co-Authors Abid Farhan Ajeng Andini Amelia Putri Amanda Annisa Zahra Aprillia Dwi Astuti Audy Vimala Sari Aulia Nazwa Fathurahmi Dewi Agustina Iqbal Fathur Rifqy Mely Febriani Safira Zahara Sahkira Nabila Utami Siregar Sakira Nabila Utami Siregar Sry Wulan Silaban Suci Ramadhani Rangkuti Suraya, Rani