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All Journal Ekopedia: Jurnal Ilmiah Ekonomi
Lailafitri Pratiwi Kadmadi
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Economics, Econometrics & Finance

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Penerapan ISO 31000 dalam Manajemen Risiko Pada Industri Retail: Studi Kasus Toko Sembako Madina Amelia Rahmadani; Indy Fauziah Hanifa; Lailafitri Pratiwi Kadmadi; Putri Dewi Renggani; Alfiana
Ekopedia: Jurnal Ilmiah Ekonomi Vol. 1 No. 4 (2025): OKTOBER-DESEMBER
Publisher : Indo Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63822/kscy9c82

Abstract

This study aims to analyze the implementation of ISO 31000 in risk management at Toko Sembako Madina, a retail business engaged in the sale of staple foods and daily necessities. Effective risk management is very important for the retail industry, especially in facing the uncertainties and complications of today's business world. This study uses a case study method with a qualitative approach, collecting data through interviews, observations, and document analysis. The results show that Toko Sembako Madina faces several major risks in running its business, namely fierce competition, theft and counterfeit money, employee involvement in fraud, and limited capital. This study provides recommendations to improve the effectiveness of risk management atToko Sembako Madina, including the development of a more comprehensive risk management system, increased employee awareness and training, and the use of digital technology for the sustainability of Toko Sembako Madina.
Analisis Manajemen Risiko Menggunakan Framework 31000 dan Matriks Manajemen Risiko Pada Industri Pariwisata Religi Studi Kasus Travel Cahaya Insan Tafakkur Lailafitri Pratiwi Kadmadi; Amelia Rahmadani; Indy Fauziah Hanifa; Putri Dewi Renggani; Alfiana
Ekopedia: Jurnal Ilmiah Ekonomi Vol. 1 No. 4 (2025): OKTOBER-DESEMBER
Publisher : Indo Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63822/qapf1f31

Abstract

The religious tourism industry is highly dynamic and complex, requiring systematic risk management to maintain service sustainability and pilgrim satisfaction. This study analyzes risk management at the religious tourism operator Travel Cahaya Insan Tafakkur by applying the ISO 31000:2018 framework and risk matrix to assess the likelihood and impact of risks. Using a qualitative approach through interviews and document reviews, this study identifies key risks including operational, service, security, and external risks. The assessment results show that some risks are in the moderate to high category, especially those related to travel schedule uncertainty, service quality, and pilgrims' health conditions. The implementation of ISO 31000 has proven to strengthen the structured process of risk identification, evaluation, and control. This study emphasizes the importance of risk management based on international standards to improve the reliability and sustainability of religious tourism services.
Implementasi Sistem Manajemen Risiko Berbasis ISO 31000:2018 dalam Pengelolaan Risiko pada Katering Sekolah Non-MSG Dapur Vani Putri Dewi Renggani; Amelia Rahmadani; Aisyah Humayyrah; Lailafitri Pratiwi Kadmadi; Alfiana
Ekopedia: Jurnal Ilmiah Ekonomi Vol. 1 No. 4 (2025): OKTOBER-DESEMBER
Publisher : Indo Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63822/rmcs8r05

Abstract

Non-MSG catering is increasingly popular because it offers more natural, safe, and healthy food, especially for children who require nutritional intake without excessive use of additives. These advantages make non-MSG catering more valuable in providing food that meets the nutritional needs of school children. However, despite its good food quality, most catering businesses still lack structured risk management and tend to rely on experience to address operational challenges. Dapur Vani, a non-MSG catering business, has implemented basic risk management efforts, but has not adhered to standard standards. Therefore, this study focuses on the implementation of an ISO 31000:2018-based Risk Management System to strengthen risk control in operational processes. The study used qualitative descriptive methods through observation, interviews, and documentation. Field findings indicate that the most frequent risks include human error in the production process, delays in raw materials, and late deliveries. Overall, catering businesses also face potential risks related to finances, service quality, compliance, occupational safety, and reputation. Through the implementation of the ISO 31000 process, these risks can be identified and managed more systematically and comprehensively.
Co-Authors Aisyah Humayyrah Alfiana Amelia Rahmadani Indy Fauziah Hanifa Putri Dewi Renggani