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All Journal Kasta: Jurnal Ilmu Sosial, Agama, Budaya dan Terapan Multidisciplinary Indonesian Center Journal Indonesian Journal of Islamic Studies Indonesian Journal of Social Sciences and Humanities
Abdul Hafith
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Religion Humanities Earth & Planetary Sciences Economics, Econometrics & Finance Education Law, Crime, Criminology & Criminal Justice Social Sciences Other

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RELIGIOUS MODERATION IN PUBLIC SERVICE POLICY: BRIDGING BUREAUCRATIC NEUTRALITY AND SOCIAL HARMONY IN INDONESIA Abdul Hafith; Abdul Malik; Winengan
Multidisciplinary Indonesian Center Journal (MICJO) Vol. 2 No. 4 (2025): Vol. 2 No. 4 Edisi Oktober 2025
Publisher : PT. Jurnal Center Indonesia Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62567/micjo.v2i4.1524

Abstract

Religious moderation serves as a fundamental principle in the context of public service in Indonesia, where religious, cultural, and ethnic diversity demands fair, inclusive, and civilized governance. This study aims to analyze the role of religious moderation in public service policy in Indonesia, particularly in bridging the relationship between bureaucratic neutrality and social harmony within a multicultural society. To date, studies on religious moderation have largely focused on education and interfaith dialogue, while the dimensions of public policy and bureaucratic culture remain underexplored. Using a qualitative approach through policy analysis and literature review, this research examines how the values of religious moderation tawasuth (balance), tasamuh (tolerance), ‘adl (justice), and musawah (equality) can be integrated into an inclusive, fair, and ethical public service system. The findings indicate that the internalization of moderation values within public policy can strengthen governmental ethics, enhance public trust, and reinforce social cohesion amid diversity. This study also proposes a conceptual model called Moderation-Based Public Service Governance (MBPSG) as a new framework for public service management grounded in the values of religious moderation, balancing administrative efficiency with social justice.
VALUE-BASED REPUTATION: TRANSFORMING ISLAMIC BANKING GOVERNANCE IN REALIZING THE SUSTAINABLE DEVELOPMENT GOALS (SDGs) Abdul Hafith; Baiq El Badriati; Riduan Mas’ud
Multidisciplinary Indonesian Center Journal (MICJO) Vol. 2 No. 4 (2025): Vol. 2 No. 4 Edisi Oktober 2025
Publisher : PT. Jurnal Center Indonesia Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62567/micjo.v2i4.1547

Abstract

This study aims to construct a conceptual model integrating value-based governance, value-based reputation, and the Sustainable Development Goals (SDGs) within the context of global Islamic banking. The research is motivated by the need to bridge Islamic ethical values with modern governance and sustainability paradigms that emphasize the balance between profitability, moral integrity, and social responsibility. Employing a systematic literature review and thematic synthesis through qualitative analysis, this study identifies, categorizes, and synthesizes key conceptual themes relevant to the research focus. The findings reveal that value-based governance serves as an ethical foundation that strengthens value-based reputation, while the latter functions as a catalyst for achieving sustainable development objectives. The synergy among these three elements produces a governance model that positions the principles of maqāṣid al-sharī‘ah as a normative framework for ethical, transparent, and sustainable Islamic financial practices. The primary contribution of this research lies in the simultaneous integration of the three major frameworks—value-based governance, value-based reputation, and SDGs—which enriches theoretical discourse on Islamic financial governance and provides strategic direction for the development of policy, sharia auditing, and sustainability reporting systems oriented toward ethical values and global welfare.
MODERNITAS KONTEMPORER DAN PROSPEKNYA DALAM ISLAM (BERDASARKAN PEMIKIRAN FAZLUR RAHMAN DALAM ISLAM & MODERNITY) Abdul Hafith; Taufik; Subhan Abdullah Acim; Jumarim
Indonesian Journal of Islamic Studies (IJIS) Vol. 1 No. 2 (2025): Vol. 1 No. 2 Edisi Juli 2025
Publisher : JCI Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62567/ijis.v1i2.828

Abstract

Fazlur Rahman is one of the modern Muslim thinkers who plays an important rolein the reconstruction of Islamic thought, especially in responding to the challenges ofmodernity. He argues that Islam is not a static teaching, but rather a dynamic valuesystem that must always develop in accordance with the changing times. One of Rahman'smain criticisms of the Islamic world is the tendency to understand the Qur'an and Sunnahliterally without considering their historical and social context. He offers a double movementmethodology, an approach that traces the original meaning of the text in its historicalcontext, then applies it to modern conditions. This approach allows Islam to remainrelevant without losing its essence. In addition to the interpretation methodology, Rahmanalso contributed to the reform of Islamic education, the integration of science with religion,and the reconstruction of Islamic law based on the principle of maqasid al-shariah. Heemphasized the importance of reopening the door of ijtihad so that Muslims do not getcaught up in taqlid, namely the attitude of accepting Islamic law dogmatically withoutcritical evaluation. Rahman also criticized Islamic fundamentalism which tends to rejectmodernity absolutely, as well as radical secularism which seeks to eliminate the spiritualaspect of human life. According to him, Muslims must be able to adopt the positive aspectsof modernity, such as the development of science and technology, without sacrificingIslamic values. With a more rational and contextual approach, Rahman provides afoundation for Islamic renewal that is not only based on tradition, but also open to thedevelopment of the times. His thoughts offer solutions to various global challenges faced by Muslims, including inlegal, social, and economic aspects. Thus, modernity is not a threat to Islam, but ratheran opportunity to strengthen Islamic values in the lives of contemporary society.
Kualitas Layanan ATM Bank NTB Syariah dalam Rangka Meningkatkan Kepuasan Nasabah Abdul Hafith; Muhammad Saleh; Rudi Masniadi
Indonesian Journal of Social Sciences and Humanities Vol. 1 No. 4 (2020): Edisi Desember 2020
Publisher : Indonesian Publication Center

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Empirical facts show that every bank has made improvements in service quality, both related to customer risk guarantees, as well as service conveniences and features to create customer convenience. One of the efforts made by banks in order to optimize services is the availability of Automated Teller Machines (ATMs). The purpose of this study was to determine the strategy for improving ATM services in order to increase the satisfaction of customers at NTB Syariah Bank by taking the study area at the Bima Soekarno Hatta Branch Office (BO). This research use descriptive-qualitative approach. This research data collection method uses interviews with research informants from the service provider side, in this case, Bank NTB Syariah KC Bima Soekarno Hatta and service users (customers, entrepreneurs, BPKAD Bima City & District and other stakeholders). The analytical tool used with qualitative analysis with data validity test using triangulation. The results showed the strategy of NTB Syariah Bank Bima Soekarno Hatta BO in the five dimensions of services, including: tangible, reliability, responsiveness, assurance and empathy have a positive effect on customer satisfaction of ATM users.
Analysis of the Alignment of Bank NTB Syariah's Core Values 'AMANAH' with the Principles of Maqashid Syariah Abdul Hafith; Abdul Malik; Baiq El Badriati; Muhammad Harfin Zuhdi
KASTA : Jurnal Ilmu Sosial, Agama, Budaya dan Terapan Vol. 5 No. 3 (2025): Desember
Publisher : Lembaga Bale Literasi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58218/kasta.v5i3.2818

Abstract

This study aims to reinterpret the value of trust in Islamic banking through the perspective of maqashid al-sharia with a case study on Bank NTB Syariah. The method used is a qualitative approach with a descriptive-analytical design and interpretive paradigm, through the analysis of internal documents and relevant scientific literature. The results of the study show that trust is not only understood as trust in transactions, but as a holistic principle that includes moral, social, and spiritual responsibility in all banking activities. The implementation of trust has been reflected in various aspects of the organization such as governance, service, human resource management, and supervisory systems. However, there is still a gap between normative values and empirical reality that shows that the internalization of trust has not been fully consistent in organizational practices. This condition emphasizes the need to strengthen a value-based work culture and an institutional system that is able to bridge the gap between ideal values and real implementation. As the main contribution, this study offers an integrative model of trust as a sustainability strategy for Islamic banking that connects the spirituality, governance, social, and economic dimensions. This model is believed to be able to strengthen public trust, increase competitiveness, and maintain institutional sustainability in the long term. Therefore, leadership with integrity, strengthening organizational culture, and ethics-based evaluation systems are key factors in ensuring that trust is consistently internalized and has a real impact on the institution's performance and reputation.
Co-Authors Abdul Malik Baiq El Badriati Jumarim Muhammad Harfin Zuhdi Muhammad Saleh Riduan Mas’ud Rudi Masniadi Subhan Abdullah Acim Taufik Winengan