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Implementasi Manajemen Mutu Terpadu dalam Pendidikan Islam: Sebuah Systematic Literatur Review tentang Resiliensi Lembaga dan Kepuasan Stakeholder Yusnida Abila; Maftuhatul Afrah; Moch. Wildani Dwi Sulaiman; Mu’allimin Mu’allimin
Jurnal Manajemen dan Pendidikan Agama Islam Vol. 3 No. 6 (2025): November: Jurnal Manajemen dan Pendidikan Agama Islam
Publisher : Asosiasi Riset Pendidikan Agama dan Filsafat Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/jmpai.v3i6.1574

Abstract

Improving the quality of education has become a crucial issue in the era of globalization, marked by increasing competition between institutions and public expectations for superior educational services. Integrated Quality Management (TQM) emerges as a strategic approach to improve the effectiveness, efficiency, and satisfaction of various educational stakeholders. This study aims to review the development of studies related to TQM implementation in education through a qualitative literature review. Data were collected from scientific articles published between 2020 and 2025 using Google Scholar and Publish or Perish with the keywords "TQM implementation in education." From the initial 30 articles, five of the most relevant main articles were selected. The analysis revealed three main themes: (a) the application of TQM to strengthen institutional resilience, (b) the integration of Islamic values ​​in quality management, and (c) the challenges and opportunities of TQM in vocational education. This study concluded that the stakeholder satisfaction dimension remains underexplored and requires further empirical research.
Pendekatan Psikologi dalam Membangun Komusnikasi Efektif pada Manajemen Organisasi Alin Nur Indahsari; Nadia Yolanda Salsabila; Maftuhatul Afrah; Muallimin Muallimin
Jurnal Manajemen dan Pendidikan Agama Islam Vol. 4 No. 3 (2026): Mei: Jurnal Manajemen dan Pendidikan Agama Islam
Publisher : Asosiasi Riset Pendidikan Agama dan Filsafat Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/jmpai.v4i3.2003

Abstract

Effective communication is a crucial element in the success of organizational management. In modern organizational practices, communication is not only concerned with the transmission of information but also involves psychological aspects such as perception, emotions, motivation, and interpersonal relationships among organizational members. This study aims to examine the role of psychological approaches in building effective communication within organizational management through a literature review method. The research data were obtained from scientific articles published between 2020 and 2025, accessed through Google Scholar and the Publish or Perish application. The initial search identified 30 articles; after the screening and eligibility processes, 27 relevant articles were selected. Further selection resulted in 5 articles that were most relevant to the research topic and were analyzed in depth. The findings indicate that psychological approaches such as emotional intelligence, empathy, motivation, and interpersonal perception play a significant role in enhancing the effectiveness of organizational communication. These findings suggest that integrating psychological approaches into organizational communication practices can improve the quality of workplace relationships, reduce conflicts, and enhance overall organizational performance.