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All Journal Public Resource Innovation Management and Excellence (PRIME)
Risma Jaya, Andi
Unknown Affiliation
Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Social Sciences Other

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Evectivity Of Building Permit (Imb) Services At The Department Of Capital Investment And One-Door Integrated Services Of Makassar City Risma Jaya, Andi; Gazali, Gazali; Ismayanti, Iin; Rusliana, Rusliana; Alias, Muh
Public Resource Innovation Management and Excellence February 2025 , Volume 2 Number 1
Publisher : Public Resource Innovation Management and Excellence

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The service process for granting Building Construction Permits still has many obstacles that are often encountered, including a lack of discipline regarding working hours, for example employees often arrive late, services are complicated and a lack of experts are placed, so that the community as the object or party receiving the service does not feel satisfied. analyzing building permit services at the capital investment office and one-stop integrated services in Makassar City. The type and research design used by the researcher is qualitative descriptive research, which comprehensively describes the effectiveness of the building construction permit granting service at the Makassar City Investment and One-Stop Integrated Services Service. Building permit services at the capital investment and one-stop integrated services service in Makassar City are not yet effective, it can be seen from the procedure which can be said to be complicated because you have to go to the village head and sub-district office to ask for a signature and that can take a long time if the village head or sub-district head is currently outside so the applicant has to wait, in terms of completion time it is also not effective, where the actual time for completing a building permit is 14 working days, but in reality it could take months.
KTP Management Process In The Implementation Of The Population Administration System In Waigete District, Sikka District East Nusa Tenggara Province Risma Jaya, Andi; Susilawati, Susilawati; Ruslimin, Ruslimin; Ilyas, Nurmillah; Yurniati, Yurniati
Public Resource Innovation Management and Excellence June 2025, Volume 2 Number 2
Publisher : Public Resource Innovation Management and Excellence

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The performance of public services carried out by government officials in various service sectors, especially those involving the fulfillment of civil rights and basic community needs, is still far from expected. This research aims to determine the process of ID card processing services in Waigete District, Sikka Regency and to determine the factors that influence the ID card service process in Waigete District, Sikka Regency. This researcher uses a qualitative descriptive analysis method from data obtainedthrough in-depth interviews with selected respondents. . The results of this research show that the administrative policy in ID card services in Waigete sub-district, Sikka Regency has implemented number 24 of 2013 and number 52 of 2016 in accordance with applicable regulations and provides direction to the public regarding the rules or procedures that have been established by the Regent of Sikkka in
Co-Authors A, Ruslimin Alias, Muh Gazali Gazali Ilyas, Nurmillah Ismayanti, Iin Rusliana Rusliana, Rusliana Susilawati, Susilawati Yurniati, Yurniati