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All Journal Journal of Information Systems and Management Indonesian Journal of Management and Economic Research
Yusriel Arief Ferdiyanto
Universitas Bina Sarana Informatika, Indonesia
Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Industrial & Manufacturing Engineering Social Sciences

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Integrating Big Data and Information Systems in Higher Education: Implications for Organizational Productivity and Efficiency Yulis Nuryanti; Yosua Novembrianto Simorangkir; Masduki Asbari; Yusriel Arief Ferdiyanto; Hatoli Waruwu
International Journal of Management and Economic Research (IJOMER) Vol 2 No 01 (2025): Indonesian Journal of Management and Economic Research
Publisher : Yayasan Aya Sophia Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70508/xz9wy932

Abstract

The digital transformation of higher education has accelerated the adoption of big data and integrated information systems, reshaping institutional governance, academic performance monitoring, and strategic decision-making. Despite the proliferation of digital platforms, many institutions continue to operate within fragmented data environments, limiting their capacity for organizational productivity and efficiency. This study explores how the integration of big data and information systems contributes to institutional performance enhancement in higher education. Employing a qualitative descriptive methodology, data were collected through semi-structured interviews, document analysis, and direct observations across selected Indonesian universities. The findings reveal that successful integration models—characterized by strategic alignment, leadership commitment, and cross-functional collaboration—lead to improved decision-making, resource optimization, and streamlined workflows. Conversely, challenges such as data silos, resistance to change, and technical limitations hinder implementation. The study also reflects on the integration through the lens of Resource-Based View (RBV) and Socio-Technical Systems Theory, emphasizing the need for holistic and adaptive approaches. Recommendations include the development of strategic roadmaps, robust data governance, and inclusive capacity-building initiatives. This research contributes to the global discourse on digital transformation in higher education, offering practical insights for institutional leaders and policymakers seeking to enhance organizational resilience and responsiveness through data-driven innovation.
Analisis Tingkat Kepuasan Pengguna pada Aplikasi myBCA dengan Metode EUCS Yusriel Arief Ferdiyanto; Syarifah Risyani
Journal of Information Systems and Management (JISMA) Vol. 5 No. 1 (2026): February 2026
Publisher : AGUSPATI RESEARCH INSTITUTA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.4444/jisma.v5i1.1243

Abstract

Perkembangan teknologi digital telah mendorong sektor perbankan untuk menyediakan layanan yang lebih praktis dan efisien, salah satunya melalui aplikasi myBCA. Pengkajian ini bermaksud guna meneliti tingkat kepuasan pengguna terhadap aplikasi myBCA menerapkan metode End-User Computing Satisfaction (EUCS), yang terdiri dari lima dimensi: Content, Accuracy, Format, Ease of Use, dan Timeliness. Pengkajian ini menerapkan pendekatan kuantitatif deskriptif memakai metode survei dari kuesioner yang dibagikan kepada 100 responden pengguna aplikasi myBCA. Data dianalisis dengan bantuan SPSS menerapkan uji validitas, reliabilitas, statistik deskriptif, regresi linear berganda, juga uji hipotesis. Perolehan dari pengkajian menerangkan yakni seluruh item kuesioner dinyatakan valid dan reliabel. Dimensi Ease of Use mendapatkan urutan angka teratas dengan predikat “puas”, disusul oleh dimensi Content, Timeliness, Format, dan Accuracy. Berdasarkan uji bersama (uji f), kelima dimensi EUCS berdampak substansial mengenai kepuasan pengguna. Temuan ini menunjukkan bahwa aplikasi myBCA telah mampu memenuhi kebutuhan dan ekspektasi pengguna, khususnya tentang kemudahan penggunaan dan kemampuan layanan. Penelitian ini diharapkan mampu menjadi pertimbangan untuk pengembang aplikasi dalam meningkatkan kualitas layanan digital perbankan.
Co-Authors Hatoli Waruwu Masduki Asbari Syarifah Risyani Yosua Novembrianto Simorangkir Yulis Nuryanti