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All Journal Masyarakat, Kebudayaan dan Politik Syntax Literate: Jurnal Ilmiah Indonesia Jurnal Ilmu Manajemen (JIMMU) Jurnal Ilmiah Manajemen Publik dan Kebijakan Sosial Pena Justisia: Media Komunikasi dan Kajian Hukum Eduvest - Journal of Universal Studies El-Mal: Jurnal Kajian Ekonomi & Bisnis Islam International Journal of Economics, Business and Innovation Research
Priyanto
Dr. Soetomo University, Surabaya
Aerospace Engineering Agriculture, Biological Sciences & Forestry Arts Humanities Civil Engineering, Building, Construction & Architecture Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Environmental Science Health Professions Industrial & Manufacturing Engineering Law, Crime, Criminology & Criminal Justice Neuroscience Social Sciences Other

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Inovasi Layanan Pasien COVID 19 di RSUD Bangkalan Kamariyah, Sri; Priyanto, Priyanto; Bahri, Mohammad Syaiful
Jurnal ilmiah Manajemen Publik dan Kebijakan Sosial Vol 6 No 1 (2022): Jurnal Ilmiah Manajemen Publik dan Kebijakan Sosial
Publisher : Universitas Dr. Soetomo Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25139/jmnegara.v6i1.4584

Abstract

Inovasi organisasi sebagai gagasan, ide, atau perilaku baru dalam suatu organisasi yang dapat berupa produk, atau jasa yang baru, teknologi baru, teknologi proses, system struktur dan administrasi baru atau rencana baru bagi anggota organisasi. Metode yangdigunakan dalam penelitian ini adalah metode deskriptif. Teknik pengumpulan data dilakukan dengan studi pustaka, studi lapangan yaitu observasi partisipatif dan wawancara. Sumber informasi yang peneliti gunakan dalam penelitian ini berasal dari wawancara secara langsung dengan informan, yaitu pegawai Rumah Sakit Umum Daerah Bangkalan. Adapun teknik penentuan informan menggunakan snowball. Berdasarkan pada penelitian yang telah dilaksanakan dapat diketahui bahwa layanan di Rumah Sakit Umum Daerah Bangkalan dalam inovasinya sudah berjalan cukup baik sejak pandemi covid 19, namun masih ada ditemukan kendala bahwa pegawai kurang meningkatkan inovasi pelayanan dalam menunjang kinerja pelayanan secara optimal sehingga diperlukanya sebuah model dan langkah kedepan guna meningkatkan pelayanan dengan baik yang menuju kontrak pelayanan.
Pengembangan Pariwisata Omah Wisata Berbasis Masyarakat dan Kearifan Lokal di Desa Junrejo Kota Batu Priyanto Priyanto; Hendro Wardhono; Sri Kamariyah; Anita Asnawi; Mochammad Arfani
Syntax Literate Jurnal Ilmiah Indonesia
Publisher : Syntax Corporation

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (503.738 KB) | DOI: 10.36418/syntax-literate.v7i9.9477

Abstract

Pengabdian kepada masyarakat di perguruan tinggi merupakan kegiatan sivitas akademika dalam mengamalkan dan membudayakan ilmu, pengetahuan, teknologi untuk memajukan kesejahteraan umum dan mencerdaskan kehidupan bangsa seperti yang dijelaskan dalam Undang-Undang Nomor 12 Tahun 2012 Tentang Pendidikan Tinggi. Pengabdian kepada masyarakat di lingkungan Universitas Dr. Soetomo sebagaimana Statuta Universitas Dr. Soetomo Tahun 2019, didefinisikan bahwa Kegiatan Pengabdian Masyarakat adalah kegiatan dosen dan mahasiswa yang memanfaatkan dan mengamalkan ilmu pengetahuan dan teknologi untuk memjukan kesejahteraan masyarakat dan mencerdaskan kehidupan bangsa. Nilai kearifan lokal terwujud dalam masyarakat melalui nilai keunikan budaya maupun tradisi yang dimiliki oleh masyarakat, nilai keotentikan yang sudah mendarah daging dalam budaya masyarakat setempat, serta keaslian nilai-nilai tradisi yang muncul pada masyarakat. Nilai-nilai ini yang akan menarik wisatawan agar mengunjungi desa wisata. Desa wisata merupakan kawasan yang memiliki potensi dan keunikan yaitu, merasakan pengalaman keunikan kehidupan dan tradisi masyarakat di perdesaan dengan segala potensinya. Desa Wisata Junrejo merupakan salah satu Desa yang berada di Kecamatan Junrejo dan memiliki potensi yang berbeda, bentuk atraksi wisata yang disesuaikan dengan potensi Desa Junrejo ialah Desa Wisata berbasis masyarakat dan kearifan lokal. Berbasis masyarakat dan kearifan lokal diartikan sebagai pemanfaatan cadangan sumber daya yang bukan hanya terbarukan, bahkan tak terbatas, yaitu ide, gagasan, bakat atau talenta dan kreativitas warga masyarakat dan budaya yang berkembang secara arif dan bijaksana yang berlaku di masyarakat. Bentuk dari kegiatan pariwisata berbasis masyarakat dan kearifan lokal tersebut ialah pengembangan wisata desa Omah Wisata yang didukung berbagai faktor seperti alam pegunungan, pertanian, petik buah jeruk, home industri kerajinan peralatan rumah tangga berupa cobek dan kerajinan kayu yang kemudian menjadi sebuah daya tarik wisata bagi Desa Junrejo. Omah Wisata merupakan desa wisata kolaboratif, berbasis pelestarian lingkungan, mitigasi bencana, dan keterlibatan masyarakat. Hal ini didukung oleh katadarwis, yaitu kelompok tani sadar wisata, merupakan sekelompok masyarakat desa Junrejo, yang sebagian besar bermata pencaharian petani. Omah Wisata menyajikan eksotisme lokalitas masyarakat agraris yang ramah berkepemurahan sebagai identitas karakter original mereka, dan menjaganya agar tetap hidup dan tumbuh berkelanjutan di masa mendatang dengan mengimplementasikan inovasi inovasi keilmuan terbaru dalam rangkaian program aktifitas dan fasilitas di desa wisata ini. Dalam pelaksanaan pengabdian masyarakat di Desa Junrejo ini memberi bimbingan dan pendampingan dalam bidang : sarana dan prasarana/infrastruktur, rencana paket wisata, sumber daya manusia, digital marketing, culture development, community network dan bidang pengembangan produk lokal.
The Impact Of Service Quality And Timeliness On Customer Loyalty In The Goods Delivery Service At J&T Express Sawahan Branch – Surabaya Iqbal Yuniarko; Damajanti Sri Lestari; Liling Listyawati; Priyanto, Priyanto
International Journal of Economics, Business and Innovation Research Vol. 4 No. 01 (2025): International Journal of Economics, Business and Innovation Research( IJEBIR)
Publisher : Cita konsultindo

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Abstract

This study investigates the impact of service quality and timeliness on customer loyalty in the context of J&T Express services in Surabaya. Employing a quantitative approach and survey method, data were collected from 96 respondents through electronically distributed questionnaires. The analysis included validity and reliability tests, linear regression analysis, and hypothesis testing using t-tests and F-tests. The findings indicate a significant positive influence of service quality and timeliness on customer loyalty. Specifically, service quality was found to play a crucial role in enhancing customer satisfaction, which in turn fosters loyalty. Additionally, the research underscores the need for J&T Express to improve service responsiveness and delivery accuracy to retain existing customers and attract new ones. This study contributes to understanding consumer behaviour in the logistics industry and provides actionable insights for improving service quality in similar service organisations.
Analisa Strategi Pemasaran untuk Meningkatkan Penjualan Produk Telur pada BUMDES Mekarsari Purbasari, Evi; Asnawi, Anita; Lestari, Damajanti Sri; Priyanto
El-Mal: Jurnal Kajian Ekonomi & Bisnis Islam Vol. 6 No. 10 (2025): El-Mal: Jurnal Kajian Ekonomi & Bisnis Islam
Publisher : Intitut Agama Islam Nasional Laa Roiba Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47467/elmal.v6i10.9584

Abstract

This study aims to analyze marketing strategies that can be implemented by BUMDes Mekar Sari to increase the sales of local chicken eggs. BUMDes Mekar Sari is a village-owned enterprise located in Sabron Sari, Sentani Barat District, facing challenges in distribution, marketing, and operational efficiency. This research employs a descriptive qualitative method with a case study approach, where data were collected through observation, in-depth interviews, documentation, and consumer questionnaires. The analysis tools used include SWOT analysis, Internal Factor Evaluation (IFE) Matrix, External Factor Evaluation (EFE) Matrix, and Strategic Position and Action Evaluation (SPACE) Matrix. The results indicate that BUMDes Mekar Sari possesses significant internal strengths such as high-quality products, a strategic location, and a relatively high profit margin. However, weaknesses such as limited distribution capacity, high employee turnover, and underutilized digital marketing strategies remain obstacles that need to be addressed. Based on the IFE and EFE Matrix scores of 2.44 and 2.68, respectively, and the SPACE Matrix positioning in the Aggressive quadrant, an expansive marketing strategy is recommended, focusing on strengthening distribution networks, optimizing digital marketing, increasing production capacity, and implementing customer loyalty programs. A one-year action plan has been formulated as an implementation step to achieve sustainable sales growth.
The Influence of Perceived Ease of Use and Perceived Usefulness on The Intention to Use BSI Mobile (Among Grocery Traders in Tanah Abang Market with Attitude Toward Using as An Intervening Variable) Priyanto, Priyanto; Augustinah, Fedianty; Listyawati, Liling; Lestari, Damayanti Sri
Eduvest - Journal of Universal Studies Vol. 4 No. 3 (2024): Journal Eduvest - Journal of Universal Studies
Publisher : Green Publisher Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59188/eduvest.v4i3.1101

Abstract

This study uses the Technology Acceptance Model (TAM) approach to examine the factors that influence how wholesalers in Tanah Abang Market perceive their interest in using BSI Mobile. These factors include perceived usefulness, ease of use, and attitude towards use. This research was conducted by sending questionnaires to wholesalers in Pasar Tanah Abang, Jakarta. A simple random sampling method was used to determine the sample size in this study. The questionnaire was sent to 109 food vendors in Tanah Abang Market who qualified as samples and analyzed with SPSS (Statistical Package for Social Sciences). The results showed that: (1) perceived usefulness has a significant influence on interest in using BSI Mobile, with a significance level of 0.038; (2) perception has a significant influence on interest in using BSI Mobile, with a significance level of 0.000; (3) perceived ease of use has a significant influence on interest in using BSI Mobile, with a significance level of 0.000; and (4) attitude towards use has a significant influence on interest in using BSI Mobile.
Pengaruh Lingkungan Kerja terhadap Kinerja Karyawan PT Wismilak Inti Makmur, Tbk Asnawi, Anita; Arfani, Mochammad; Susilo, Kristyan Dwijo; Priyanto, Priyanto; Kamariyah, Sri
Syntax Literate Jurnal Ilmiah Indonesia
Publisher : Syntax Corporation

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (206.598 KB) | DOI: 10.36418/syntax-literate.v7i12.10656

Abstract

Penurunan daya dukung lahan saat ini dikuatkan sebagai salah satu faktor utama akibat penurunan kesuburan tanah, kesehatan dan daya serap (laju infiltrasi), yang dipicu oleh penggunaan pupuk anorganik (kimia) dan pestisida yang berlebihan. Penelitian ini bertujuan untuk mengetahui pengaruh lingkungan kerja terhadap kinerja karyawan pada PT Wismilak Inti Makmur, Tbk. Dimana diusulkan satu variabel bebas dan satu variabel terikat, yaitu lingkungan kerja sebagai variabel bebas dan kinerja pegawai sebagai variabel terikat. Penelitian ini dilakukan dengan menggunakan metode survei Karyawan Non Staf PT Wismilak Inti Makmur, Tbk yang dianalisis dengan regresi. Data diperoleh secara langsung melalui kuesioner kepada 127 responden yang diambil dari karyawan non staf di PT Wismilak Inti Makmur, Tbk. Pengambilan sampel menggunakan metode purpose sampling dan deskriptif kuantitatif, yaitu menggunakan regresi sederhana. Berdasarkan hasil penelitian, Lingkungan Kerja berpengaruh terhadap Kinerja Non Staff Karyawan di PT Wismilak Inti Makmur, Tbk. Lingkungan Kerja adalah elemen penting dalam rencana manajemen sumber daya manusia yang ada di perusahaan.Dengan menerapkan lingkungan kerja yang baik akan mendorong adanya peningkatan kinerja karyawan. Sebaliknya, dengan lingkungan kerja yang kurang baik maka kinerja yang diberikan kurang optimal.
PENGEMBANGAN PARIWISATA SELO ONDO BERBASIS PERAN MASYARAKAT DAN PARIWISATA BERKELANJUTAN Priyanto, Priyanto; Listyawati, Liling; Sri Lestari, Damajanti; Sayidah, Nur
Jurnal Ilmu Manajemen (JIMMU) Vol. 7 No. 2 (2022)
Publisher : Magister Manajemen Universitas Islam Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33474/jimmu.v7i2.18626

Abstract

             Pengembangan pariwisata berbasis masyarakat dapat mengurangi tingkat dampak negatif sosial dan budaya serta degradasi lingkungan. Sementara itu, pengembangan pariwisata berkelanjutan yang lebih ramah lingkungan dan ramah sosial merupakan langkah penting yang akan berkontribusi pada pembangunan inklusif sosial dan melestarikan modal lingkungan, sehingga pariwisata dapat berkembang dalam jangka menengah dan panjan. Menggabungkan konsep pengembangan pariwisata berbasis masyarakat dan pariwisata berkelanjutan, menunjukkan adanya kesadaran pengembangan pariwisata multidimensi, yaitu: ramah lingkungan, menguntungkan secara ekonomi, dapat diterima secara sosial budaya, dan menempatkan masyarakat sebagai subjek inti dalam pembangunan. Dalam perspektif penyelenggaraan pariwisata berkelanjutan, terdapat potensi Selo Ondo yaitu: 1) keunggulan tertinggi ada pada modal alam (80%), 2) modal manusia dalam penyelenggaraan pariwisata umum (77%), modal sosial yang juga sangat baik (72%), 3) permodalan dengan berbagai sumber (70%); 4) kelemahan terbesar terdapat pada ketersediaan infrastruktur fisik yang belum terbangun yaitu dengan skor 44%. Potensi tersebut merupakan aset yang dapat dimanfaatkan untuk meningkatkan kinerja pengelolaan pariwisata secara holistik dengan pendekatan multidisiplin, lintas sektor dan lintas wilayah tanpa mengesampingkan potensi masyarakat setempat.Kata Kunci:  peran masyarakat, pariwisata berkelanjutan, potensi             Community-based tourism development can reduce the extent of negative social and cultural impacts and environmental degradation.  Meanwhile, the development of sustainable tourism that is more environmentally and socially friendly is an important step that will contribute to socially inclusive development and preserve environmental capital, so that tourism can thrive in the medium and panjan termg. Combining the concepts of community-based tourism development and continuing tourism,  indicates the existence of awareness of multidimensional tourism development, namely: environmentally friendly, economically beneficial, socio-culturally acceptable, and placing society as a core subject in development. In the perspective of organizing sustainable tourism, there is the potential of Selo Ondo, namely: 1) the highest advantage is in natural capital (80%), 2) human capital in the implementation of general tourism (77%), social capital which is also very good (72%), 3) financial capital with various sources (70%); 4) the biggest weakness is in the availability of physical infrastructure that has not been built, namely with a score of 44%. This potential is an asset to be utilized to improve the performance of tourism management holistically with a multidisilpliner, cross-sectoral and cross-regional approach without excluding the potential of the local community.Keywords:  the role of society, sustainable tourism, potential
The Psychological Contract of Generation Z: Does HR Communication Meet the Legal and Moral Expectations of Young Employees? Priyanto; Liling Listyawati; Damajanti Sri Lestari; Galuh ajeng Ayuningtyas; Dedi Setyawan
Pena Justisia: Media Komunikasi dan Kajian Hukum Vol. 22 No. 1 (2023): Pena Justisia
Publisher : Faculty of Law, Universitas Pekalongan

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Abstract

The entry of Generation Z into the workforce has reshaped organizational expectations surrounding Human Resource (HR) communication, emphasizing not only legal compliance but also ethical alignment. This study investigates how HR communication practices—both legal and moral—impact psychological contract fulfillment (PCF) and key employee outcomes among Generation Z in Indonesia. Employing a quantitative, correlational-explanatory design, data were collected via a structured online survey from 250 Gen Z employees across sectors and analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM). The findings reveal that both legal and moral fulfillment in HR communication significantly enhance PCF, which in turn positively influences job satisfaction and organizational commitment, while reducing intention to leave. Furthermore, PCF mediates the relationship between HR communication and these outcomes, confirming its pivotal role in shaping employee attitudes and behaviors. These results align with Psychological Contract Theory and Expectancy Theory, demonstrating that for Generation Z, employment relationships are grounded as much in values and transparency as in formal policy. The study contributes to the limited Southeast Asian literature on psychological contracts and offers actionable insights for HR practitioners to build value-oriented communication strategies that foster engagement, trust, and retention among younger employees.
Territories of panic as rhizomatic narratives of the megathrust threat in CNBC reporting Christantyawati, Nevrettia; Maarif, Syamsul; Priyanto; Harwiki, Wiwiek; Yahya, Ardiansyah Saifuddin
Masyarakat, Kebudayaan dan Politik Vol. 39 No. 1 (2026): Masyarakat, Kebudayaan dan Politik
Publisher : Faculty of Social and Political Science, Universitas Airlangga

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Abstract

This study critically examines how the discourse of megathrust earthquake threat in Java, Indonesia, is constructed and circulated by CNBC Indonesia’s online news coverage. Given Indonesia is extremely vulnerable to the earthquake, this study explores how fear narratives are constructed and disseminated, revealing a discursive landscape for signaling panic, uncertainty and technocratic authority. Employing Van Dijk’s social cognition framework and Deleuze’s rhizomatic theory, the research reveals how information about the megathrust danger multiplied in fragmented, nonlinear ways that created dispersed nodes of public anxiety. The findings indicate that the media’s use of apocalyptic rhetoric and sensationalist framing transforms scientific caution into a hyperreal spectacle, distorting the actual meanings of official statements from The Meteorology-Climatology, Geophysics Agency and producing public “Panic Territories.” This distortion sustains the dominance of expert-driven discourse whilst marginalizing local community knowledge and active public participation. The study argues for a more reflective and participatory model of disaster journalism that emphasizes public preparedness, psychological resilience, critical literacy, and inclusive communication practices. By shifting disaster narratives away from fear based clickbait toward empowerment and preparedness, media can serve as agents of social learning and collective safety rather than amplifiers of panic.
Co-Authors Anita Asnawi Arfani, Mochammad asnawi, anita Augustinah, fedianty Bahri, Mohammad Syaiful Damajanti Sri Lestari Damajanti Sri Lestari Dedi Setyawan Galuh Ajeng Ayuningtiyas Harwiki, Wiwiek Hendro Wardhono Iqbal Yuniarko Kamariyah, Sri Lestari, Damajanti Sri Lestari, Damayanti Sri Liling Listyawati Liling Listyawati Listyawati, Liling M. Syamsul Maarif Mochammad Arfani Nevrettia Christantyawati, Nevrettia Nur Sayidah Purbasari, Evi Sri Kamariyah Sri Lestari, Damajanti Susilo, Kristyan Dwijo Yahya, Ardiansyah Saifuddin