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Competency Development Strategy For J&T Express Employees In Koya Barat Fitriani, Rini; Lentari Rumbiak, Grace Colombine; Tuhumena, Chrisostommi Wirayudha
Devotion : Journal of Research and Community Service Vol. 6 No. 12 (2025): Devotion: Journal of Community Research
Publisher : Green Publisher Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59188/devotion.v6i12.25590

Abstract

This study aims to analyze the competency development strategy of J&T Express employees in West Koya and identify the factors that influence the development of these competencies. The focus of this research is an effort to improve the quality of human resources in facing operational challenges and increasingly fierce competition in the logistics industry. This study uses a descriptive qualitative approach with purposive sampling techniques on three informants consisting of operational supervisors and storage department employees. The data collection technique was carried out through data interviews using data reduction methods and SWOT analysis with IFAS and EFAS matrices visualized in a cartesian diagram. The results of the study show that J&T Express Koya Barat indicates an aggressive strategy by maximizing internal strength to take advantage of external opportunities. Internal strength to take advantage of external opportunities. The right strategy includes increasing technology-based training, coaching and mentoring, and strengthening operational supervision. Influential internal factors include strength in the form of a wide distribution network and energetic human resources, but constrained by limited training and facilities. External factors include e-commerce growth opportunities and the threat of fierce competition and limited quality human resources.
Pemberdayaan pengrajin gerabah abar sentani melalui inovasi teknologi dan analisis pasar Kuddi, Bobbi Frans; Appa, Felycitae Ekalaya; Fitriya B., Winda Ade; Pramarselin, Irene; Putera, Safii Muhammad Jukwati; Tuhumena, Chrisostommi Wirayudha; Tuhumena, Lolita; Hamzah, Hardi; Gea, Liyatin; Papriani, Nada Pertiwi
SELAPARANG: Jurnal Pengabdian Masyarakat Berkemajuan Vol 10, No 1 (2026): February (In Progress)
Publisher : Universitas Muhammadiyah Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31764/jpmb.v10i1.35453

Abstract

Abstrak Program pengabdian kepada masyarakat ini bertujuan untuk memberdayakan pengrajin gerabah tradisional di Desa Lalowaru, Kecamatan Moramo Utara, Kabupaten Konawe Selatan, melalui inovasi desain, digitalisasi produk, dan pelatihan kewirausahaan. Permasalahan utama mitra meliputi keterbatasan desain produk yang kurang inovatif, rendahnya akses terhadap pemasaran digital, serta lemahnya kemampuan manajemen usaha. Metode pelaksanaan melibatkan pelatihan desain dan inovasi bentuk gerabah, pendampingan pembuatan akun pemasaran digital, serta pelatihan kewirausahaan berbasis kebutuhan lokal. Hasil kegiatan menunjukkan peningkatan produktivitas pengrajin sebesar 30%, penurunan waktu produksi sebesar 25%, peningkatan kualitas produk hingga 40%, peningkatan penjualan daring sebesar 50%, serta peningkatan pendapatan pengrajin sebesar 20–40% per bulan. Selain itu, literasi digital pengrajin meningkat dan terbentuk kanal pemasaran daring yang aktif. Program ini berkontribusi terhadap peningkatan ekonomi lokal serta pelestarian budaya daerah melalui pendekatan inovatif dan berkelanjutan. Kata kunci: pemberdayaan masyarakat; gerabah tradisional; inovasi desain; digitalisasi produk; kewirausahaan. Abstract This community service program aims to empower traditional pottery artisans in Lalowaru Village, North Moramo District, South Konawe Regency, through design innovation, product digitalization, and entrepreneurship training. The main problems faced by the partners include limited product design innovation, low access to digital marketing, and weak business management skills. The implementation method involved training on creative pottery design, assistance in creating digital marketing platforms, and entrepreneurship workshops tailored to local needs. The results of the activities indicate a 30% increase in artisans’ productivity, a 25% reduction in production time, a 40% improvement in product quality, a 50% increase in online sales, and a 20–40% rise in artisans’ monthly income. In addition, artisans’ digital literacy improved, and active online marketing channels were established. This program contributes to the enhancement of the local economy as well as the preservation of regional culture through an innovative and sustainable approach. Keywords: community empowerment; traditional pottery; design innovation; product digitalization; entrepreneurship.