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All Journal Jurnal Manajemen Informatika dan Sistem Informasi Jurnal Informatika dan Rekayasa Elektronik Journal of Information Systems and Informatics Jurnal Abdi Insani Jurnal Pendidikan, Sains, Geologi, dan Geofisika (GeoScienceEd Journal) International Journal of Engineering, Science and Information Technology IKA BINA EN PABOLO : PENGABDIAN KEPADA MASYARAKAT Jurnal Informatika Teknologi dan Sains (Jinteks) Penamas: Journal of Community Service Pekayunan
Muhamad Rodi
STMIK Lombok
Aerospace Engineering Agriculture, Biological Sciences & Forestry Arts Humanities Astronomy Biochemistry, Genetics & Molecular Biology Chemical Engineering, Chemistry & Bioengineering Chemistry Civil Engineering, Building, Construction & Architecture Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Earth & Planetary Sciences Economics, Econometrics & Finance Education Electrical & Electronics Engineering Energy Engineering Environmental Science Health Professions Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Materials Science & Nanotechnology Mathematics Mechanical Engineering Physics Public Health Social Sciences Transportation Other

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Journal : Journal of Information Systems and Informatics

 1 
Enhancing Public Sector IT Governance through COBIT 2019: A Case Study on Service Continuity and Data Management in the Central Lombok Bagja, Amir; Amri, Zaenul; Imtihan, Khairul; Rodi, Muhamad; Rusniatun, Siska Yuni
Journal of Information System and Informatics Vol 6 No 4 (2024): December
Publisher : Universitas Bina Darma

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51519/journalisi.v6i4.924

Abstract

This study evaluates the IT governance maturity of the Central Lombok Civil Service Police Unit (Satpol PP) using the COBIT 2019 framework, focusing on improving service continuity and data security in a resource-constrained public sector context. The assessment, conducted across key domains such as service delivery, data security, and compliance, revealed that Satpol PP operates at Level 3 (Defined) maturity. While processes are documented and standardized, significant gaps remain in automation, proactive risk management, and real-time monitoring. These limitations hinder the organization's ability to optimize service continuity and safeguard sensitive data effectively. The study emphasizes the innovative application of COBIT 2019 in a resource-limited environment, demonstrating how the framework can be adapted to prioritize immediate needs while progressively advancing IT governance maturity. Key recommendations include automating monitoring systems, enhancing data security protocols, and implementing proactive risk management strategies. These findings contribute valuable insights into the challenges and solutions for IT governance in public institutions, providing a replicable model for similar organizations. Future research should explore the long-term impacts of these recommendations on IT governance maturity and service efficiency in other public sector contexts.
Linking IT Governance to Organizational Performance in Higher Education: The Role of Digital Capability and Organizational Agility Amrullah Amrullah; Khairul Imtihan; Baiq Yulia Fitriyani; Mardi; Muhamad Rodi
Journal of Information System and Informatics Vol 8 No 2 (2026): April
Publisher : Asosiasi Doktor Sistem Informasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63158/journalisi.v8i2.1581

Abstract

This study examines how IT governance contributes to organizational performance through information systems (IS) success, digital capability, and organizational agility in higher education institutions. It addresses a critical gap by exploring why improvements in IT governance and system quality do not always translate into higher organizational capabilities and performance. A quantitative survey was conducted with 342 respondents from higher education institutions in Nusa Tenggara Barat (NTB), Indonesia, and analyzed using PLS-SEM. The results show that IT governance significantly improves system, information, and service quality. However, these dimensions do not significantly influence digital capability, and digital capability does not significantly affect organizational agility. Instead, organizational agility is the only construct that significantly enhances organizational performance, while IT governance shows no direct effect. These findings suggest that IT value creation is not linear but depends on the organization’s ability to translate technological resources into adaptive capabilities. This study provides empirical evidence on the indirect role of IT governance and offers a contextual clarification of IS success and digital capability relationships within NTB higher education institutions.
Co-Authors Alva Hendi Muhammad Aman, Azwar Amir Bagja Amrullah Amrullah Amrullah Asro Nasiri Baiq Yulia Fitriyani Hakim, Madie Wire Hastuti, Kartika Hasyim Asyari Heri Agus Sasriadi Islam, Ikhlas Nurul Khairul Imtihan Kiki Haerani M. Nurul Wathani Mardi Mardi Muhammad Fauzi Zulkarnaen Ruslan, Beny Rusniatun, Siska Yuni Wire Bagye Wire Bagye, Wire Bagye Zaenul Amri Zulkipli