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All Journal Bulletin of Electrical Engineering and Informatics Applied Information System and Management Jurnal Manajemen Informatika dan Sistem Informasi Journal of Information Systems and Informatics JiTEKH (Jurnal Ilmiah Teknologi Harapan) Jupiter: Publikasi Ilmu Keteknikan Industri, Teknik Elektro dan Informatika Pekayunan
Baiq Yulia Fitriyani
STMIK Lombok
Aerospace Engineering Automotive Engineering Chemical Engineering, Chemistry & Bioengineering Civil Engineering, Building, Construction & Architecture Computer Science & IT Control & Systems Engineering Electrical & Electronics Engineering Engineering Languange, Linguistic, Communication & Media Mechanical Engineering

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PERANCANGAN TATA KELOLA MENGGUNAKAN COBIT 2019 UNTUK MENINGKATKAN LAYANAN DAN DUKUNGAN TIK PADA PUSTIK STMIK LOMBOK Baiq Yulia Fitriyani; Alva Hendi Muhammad
Jurnal Manajemen Informatika dan Sistem Informasi Vol. 8 No. 1 (2025): MISI Januari 2025
Publisher : LPPM STMIK Lombok

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36595/misi.v8i1.1484

Abstract

 Teknologi Informasi dan Komunikasi (TIK) memainkan peran penting dalam mencapai tujuan organisasi. Penelitian ini bertujuan meningkatkan tata kelola TIK di PUSTIK STMIK Lombok dengan menerapkan kerangka kerja COBIT 2019. Data dikumpulkan melalui observasi, wawancara, dan tinjauan literatur, kemudian dianalisis menggunakan SWOT untuk mengidentifikasi kekuatan, kelemahan, peluang, dan ancaman. Enam domain utama—APO04, APO10, BAI02, DSS01, DSS05, dan EDM01—dievaluasi, menunjukkan bahwa semua domain saat ini berada pada Tingkat Kapabilitas 3. Meskipun proses terdokumentasi secara konsisten, ditemukan kesenjangan dalam perencanaan kebutuhan jangka panjang dan manajemen insiden keamanan. Rekomendasi meliputi penguatan kebijakan, peningkatan dokumentasi, pelatihan berkala, dan mekanisme tata kelola yang responsif. Penelitian ini menunjukkan relevansi COBIT 2019 di lingkungan akademik, serta menyediakan panduan untuk mengatasi kesenjangan kapabilitas dan menyelaraskan layanan TIK dengan tujuan institusi. Penelitian lanjutan disarankan untuk mengevaluasi dampak jangka panjang dan integrasi teknologi baru.
PELATIHAN DAN PENDAMPINGAN PENGGUNAAN MENDELEY SEBAGAI REFERENCE MANAGER UNTUK MENINGKATKAN KUALITAS SITASI DI KALANGAN AKADEMISI Baiq Yulia Fitriyani; Mardi; Khairul Imtihan
Jurnal Pekayunan Vol. 1 No. 3 (2025): PEKAYUNAN Maret 2025
Publisher : LPPM STMIK Lombok

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36595/b1dkkb84

Abstract

Pengelolaan referensi yang sistematis merupakan aspek penting dalam penulisan karya ilmiah, namun banyak mahasiswa masih mengalami kesulitan dalam menyusun sitasi dan daftar pustaka secara benar. Pelatihan ini bertujuan untuk meningkatkan pemahaman mahasiswa dalam penggunaan Mendeley sebagai reference manager guna mendukung efektivitas dan akurasi sitasi dalam penelitian akademik. Kegiatan ini dilaksanakan di STMIK Lombok dengan peserta mahasiswa Program Studi Teknik Informatika dan Sistem Informasi pada semester Ganjil Tahun Akademik 2024/2025. Metode kegiatan ini mencakup ceramah, demonstrasi, serta praktik langsung dalam instalasi, pengelolaan referensi, dan integrasi Mendeley dengan Microsoft Word. Hasil evaluasi menunjukkan adanya peningkatan pemahaman peserta, dengan rata-rata nilai pre-test sebesar 67% meningkat menjadi 82,6% pada post-test. Pelatihan ini berhasil mengatasi kendala yang dihadapi mahasiswa dalam manajemen referensi serta meningkatkan keterampilan mereka dalam menyusun sitasi secara otomatis. Kesimpulannya, pelatihan ini berkontribusi positif dalam meningkatkan kualitas akademik mahasiswa dan diharapkan dapat diintegrasikan ke dalam kurikulum akademik untuk mendukung keterampilan penelitian yang lebih baik.
PROGRAM PENGUATAN KOMPETENSI DASAR JARINGAN UNTUK MENINGKATKAN KESIAPAN KERJA SISWA SMK JURUSAN TEKNIK KOMPUTER DAN JARINGAN Amrullah; Baiq Yulia Fitriyani
Jurnal Pekayunan Vol. 1 No. 8 (2025): PEKAYUNAN Agustus 2025
Publisher : LPPM STMIK Lombok

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36595/1vzxn010

Abstract

Pelatihan dasar jaringan komputer bagi siswa SMK Teknik Komputer dan Jaringan dilaksanakan untuk meningkatkan kompetensi awal siswa dalam memahami dan mengaplikasikan konsep dasar jaringan komputer yang sesuai dengan kebutuhan industri. Kegiatan ini meliputi pemberian materi, demonstrasi, praktik langsung, simulasi menggunakan Cisco Packet Tracer, serta evaluasi hasil belajar melalui pre-test dan post-test. Hasil pelatihan menunjukkan peningkatan signifikan pada kemampuan siswa dalam instalasi, konfigurasi, dan troubleshooting jaringan, serta meningkatnya motivasi dan kepercayaan diri peserta dalam mengoperasikan perangkat jaringan. Secara keseluruhan, pelatihan ini efektif dalam membantu siswa menguasai dasar-dasar jaringan komputer dan direkomendasikan untuk dilaksanakan secara berkelanjutan dengan perluasan materi dan peningkatan fasilitas pendukung.
TATA KELOLA SI AKADEMIK BERBASIS COBIT 2019 UNTUK PENINGKATAN KUALITAS INFORMASI DI SMK AL AMIN Amrullah; Baiq Yulia Fitriyani
Jurnal Manajemen Informatika dan Sistem Informasi Vol. 9 No. 1 (2026): MISI Januari 2026
Publisher : LPPM STMIK Lombok

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36595/misi.v9i1.1945

Abstract

Academic information quality plays a strategic role in supporting decision-making processes and enhancing the effectiveness of educational management in schools. However, in practice, many schools continue to experience challenges related to the accuracy, consistency, and reliability of academic information due to information system governance and management that have not yet been optimally implemented. This study aims to assess the current condition of academic information system governance and management while formulating an improvement model based on the COBIT 2019 framework to enhance academic information quality in schools.This research adopts a quantitative approach using an evaluative method. Data were collected through literature review, field observations, interviews, and questionnaires developed according to selected COBIT 2019 domains, namely EDM02 (Ensure Benefits Delivery), EDM04 (Ensure Resource Optimization), EDM05 (Ensure Stakeholder Engagement), and APO14 (Manage Data). The collected data were analyzed to determine process maturity levels, identify existing gaps, and formulate improvement recommendations.The results indicate that the maturity level of academic information system governance and management falls within the defined process to established process categories, with maturity scores ranging from 60.1% to 70%. The primary gaps were identified in academic data management, optimization of information technology resources, and the measurement of information system benefits. Based on these findings, this study recommends strengthening academic information system governance and management through improved data management practices, optimal utilization of IT resources, and enhanced stakeholder involvement. The proposed model is expected to serve as a reference for schools in sustainably improving academic information quality
Linking IT Governance to Organizational Performance in Higher Education: The Role of Digital Capability and Organizational Agility Amrullah Amrullah; Khairul Imtihan; Baiq Yulia Fitriyani; Mardi; Muhamad Rodi
Journal of Information System and Informatics Vol 8 No 2 (2026): April
Publisher : Asosiasi Doktor Sistem Informasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63158/journalisi.v8i2.1581

Abstract

This study examines how IT governance contributes to organizational performance through information systems (IS) success, digital capability, and organizational agility in higher education institutions. It addresses a critical gap by exploring why improvements in IT governance and system quality do not always translate into higher organizational capabilities and performance. A quantitative survey was conducted with 342 respondents from higher education institutions in Nusa Tenggara Barat (NTB), Indonesia, and analyzed using PLS-SEM. The results show that IT governance significantly improves system, information, and service quality. However, these dimensions do not significantly influence digital capability, and digital capability does not significantly affect organizational agility. Instead, organizational agility is the only construct that significantly enhances organizational performance, while IT governance shows no direct effect. These findings suggest that IT value creation is not linear but depends on the organization’s ability to translate technological resources into adaptive capabilities. This study provides empirical evidence on the indirect role of IT governance and offers a contextual clarification of IS success and digital capability relationships within NTB higher education institutions.
Modeling Generative AI Adoption in Higher Education: The Role of Interface Quality, Algorithmic Transparency, and Trust in Human-AI Interaction Baiq Yulia Fitriyani; Khairul Imtihan; Amrullah; Maulana Ashari; Wire Bagye
Journal of Information System and Informatics Vol 8 No 3 (2026): June
Publisher : Asosiasi Doktor Sistem Informasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63158/journalisi.v8i3.1598

Abstract

This study examines generative artificial intelligence (AI) adoption in higher education by integrating interface quality, algorithmic transparency, and trust within a Human-AI Interaction framework. The study addresses limitations of traditional technology acceptance models, which often overlook psychological and relational factors in AI-enabled environments. Data were collected through a cross-sectional survey of 195 respondents, including students, lecturers, and administrative staff from higher education institutions in West Nusa Tenggara, Indonesia, within a cross-sectional regional sample, and analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM). The results show that Trust in AI is the strongest predictor of Behavioral Intention (β = 0.623, p < 0.001), followed by Perceived Usefulness (β = 0.270, p < 0.05). Interface Quality significantly affects Perceived Ease of Use (β = 0.803), while Algorithmic Transparency strongly influences Perceived Control (β = 0.824) and Perceived Usefulness (β = 0.562). AI Anxiety was not found to have a significant direct or moderating effect. The model demonstrates substantial explanatory power (R² = 0.710) and strong predictive relevance. This study proposes an integrated dual-path model combining cognitive and affective mechanisms to explain generative AI adoption in higher education. The findings emphasize that AI systems should be designed not only for functionality, but also for trust, transparency, and user confidence.
Enhancing Data Governance in Higher Education Using the COBIT 2019 Framework for Strategic IT Alignment Muhamad Rodi; Khairul Imtihan; Mardi Mardi; Wire Bagye; Amrullah Amrullah; Baiq Yulia Fitriyani
JiTEKH Vol. 14 No. 1 (2026): March 2026
Publisher : Universitas Harapan Medan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35447/jitekh.v14i1.1305

Abstract

The rapid evolution of digital technology has increased the need for structured data governance within higher education institutions (HEIs) to ensure effective strategic IT alignment. This study examines the application of the COBIT 2019 framework as a governance mechanism to assess and enhance data governance maturity in an academic environment. A case study approach was employed at Campus X, an Indonesian higher education institution specializing in informatics and information systems. Data were collected through semi-structured interviews, questionnaires using a five-point Likert scale, and document analysis. The results indicate that the overall IT governance maturity level at Campus X is moderate, with an average score of 3.0 out of 5.0. Specifically, the APO12 (Strategic IT Alignment) domain achieved a maturity score of 2.5, while the MEA03 (Evaluation and Audit) domain recorded the lowest score at 2.0, indicating weaknesses in strategic alignment and governance evaluation processes. In contrast, the DSS03 (Service Delivery) domain demonstrated a relatively high maturity level with a score of 4.0, reflecting well-established operational practices. These findings highlight critical gaps in aligning IT initiatives with institutional objectives and in implementing systematic monitoring and evaluation mechanisms. This study contributes to the literature by demonstrating how the COBIT 2019 framework can be adapted to the context of HEIs to improve data governance maturity. Practical recommendations include increasing senior management involvement, implementing real-time monitoring tools, and strengthening formal IT governance policies. The results provide empirical evidence that structured IT governance frameworks can support more effective data-driven decision-making and strategic IT alignment in higher education.
PENINGKATAN KEMAMPUAN MAHASISWA DALAM MENYUSUN JUDUL PENELITIAN BERKUALITAS MELALUI WORKSHOP STRUKTUR ARTIKEL ILMIAH BERBASIS PRAKTIK Baiq Yulia Fitriyani; Amrullah; Muhamad Rodi; Mardi; Khairul Imtihan; Wire Bagye
Jurnal Pekayunan Vol. 2 No. 1 (2026): PEKAYUNAN Maret - Juli 2026
Publisher : LPPM STMIK Lombok

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36595/30nm9p87

Abstract

Kemampuan menyusun judul penelitian yang berkualitas merupakan keterampilan awal yang penting dalam penulisan artikel ilmiah mahasiswa. Namun, banyak mahasiswa masih mengalami kesulitan dalam merumuskan judul yang fokus, relevan, dan sesuai dengan struktur artikel ilmiah, terutama dalam mengaitkan topik penelitian dengan masalah, objek kajian, metode, research gap, dan novelty. Kegiatan pengabdian ini bertujuan untuk meningkatkan kemampuan mahasiswa dalam memahami struktur artikel ilmiah dan menyusun judul penelitian berkualitas melalui workshop berbasis praktik. Kegiatan dilaksanakan di Ruang Riset STMIK Lombok dengan melibatkan 23 mahasiswa dari Program Studi Sistem Informasi dan Teknik Informatika yang terdiri dari semester 2, 4, dan 6. Metode kegiatan menggunakan pendekatan workshop berbasis praktik melalui tahapan identifikasi kebutuhan, perancangan materi, pelaksanaan pretest, penyampaian materi, praktik penyusunan judul, posttest, serta evaluasi luaran kegiatan. Hasil evaluasi menunjukkan adanya peningkatan pemahaman peserta, yang ditunjukkan oleh kenaikan rata-rata nilai pretest dari 7,3 menjadi 8,9 pada posttest, dengan peningkatan sebesar 1,6 poin atau 21,92%. Selain itu, peserta menunjukkan keterlibatan aktif dalam diskusi dan mulai mampu menyusun draft judul penelitian yang lebih spesifik dan terarah. Dengan demikian, workshop struktur artikel ilmiah berbasis praktik efektif dalam meningkatkan kemampuan mahasiswa menyusun judul penelitian berkualitas dan dapat menjadi model pembinaan akademik dalam mendukung budaya menulis ilmiah di perguruan tinggi.
Integrating Technology Acceptance and Government Trust to Explain Public Engagement on Social Media: An IPMA-Based Study in Local E-Government Communication Khairul Imtihan; Muhamad Rodi; Wire Bagye; Baiq Yulia Fitriyani
Applied Information System and Management (AISM) Vol. 8 No. 2 (2025): Applied Information System and Management (AISM)
Publisher : Depart. of Information Systems, FST, UIN Syarif Hidayatullah Jakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.15408/aism.v8i2.46660

Abstract

In the digital transformation era, local governments increasingly use social media to foster transparency, disseminate information, and enhance civic participation. However, challenges remain in ensuring consistent public engagement and user satisfaction, especially in regions with limited digital literacy and uneven access to infrastructure. This study investigates the key determinants of user satisfaction, engagement, and continuance intention in local government social media platforms, with a specific focus on Central Lombok, Indonesia, a rural region facing significant digital inclusion gaps. The research combines the Technology Acceptance Model (TAM), which focuses on how easy and useful a system is, with the e-Government Adoption Model (e-GAM), which looks at factors like trust in the government, transparency, how interactive the platform is, and perceived risks. A survey of 557 users was analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM) and Importance Performance Map Analysis (IPMA), showing that user satisfaction is greatly affected by how easy the platform is to use and how much users trust it. Digital literacy, interactivity, and institutional trust further shape these perceptions. Interestingly, perceived usefulness and perceived risk did not show strong direct effects, which was surprising and might be due to regular usage habits and dependence on institutional signals in rural areas. IPMA results indicate that interactivity, user trust, and digital literacy are high-impact yet underperforming areas, warranting strategic attention. The study makes progress in theory by merging behavioral and institutional models and provides practical suggestions for improving two-way communication, building public trust, and encouraging digital skill development to boost meaningful participation in local digital governance.
Analisis Sentimen Berbasis Aspek pada Ulasan Google Maps Sirkuit Mandalika Menggunakan IndoBERT dan Model Klasik Muhammad Faozi; Jihadul Akbar; Baiq Yulia Fitriyani
Jupiter: Publikasi Ilmu Keteknikan Industri, Teknik Elektro dan Informatika Vol. 4 No. 5 (2026): September : Jupiter: Publikasi Ilmu Keteknikan Industri, Teknik Elektro dan Inf
Publisher : Asosiasi Riset Ilmu Teknik Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/jupiter.v4i5.1555

Abstract

The Pertamina Mandalika International Circuit is a major tourism destination in Lombok. This study develops an aspect-based sentiment analysis (ABSA) system extracting sentiment from 1,772 valid Google Maps reviews filtered from 4,671 raw reviews, covering nine aspects defined via topic modeling and keyword validation. A two-stage IndoBERT pipeline is applied with Focal Loss, mean pooling, a differential learning rate, Back-Translation augmentation, and 5-fold cross-validation with per-aspect threshold tuning. The final model achieves a macro-F1 of 0.882 for aspect detection (accuracy 0.976; exact match accuracy 82.58%; hamming loss 0.024) and a macro-F1 of 0.87 for sentiment classification. Against classical TF-IDF baselines, IndoBERT (macro-F1 0.882) outperforms a linear Support Vector Machine (0.727) and Logistic Regression (0.711) on aspect detection, though a McNemar test shows the gap versus SVM is not statistically significant (p = 0.104), while the gap between SVM and Logistic Regression is significant (p = 0.001). Because labels are produced via weak supervision, additional validation is conducted using human annotation on 313 reviews (17.7% of the data); inter-annotator agreement (Cohen's Kappa) for aspect detection is very low (κ = 0.159), indicating that weak-supervision metrics may not directly reflect ground-truth sentiment accuracy. Venue (41.5%), Scenery (29.9%), and Organization (18.4%) are the most frequently discussed aspects in the reviews. The findings are translated into an actionable promotion strategy matrix, though larger-scale human validation remains necessary before direct application.
Co-Authors Alva Hendi Muhammad Amrullah Amrullah Amrullah Amrullah Amrullah Baiq Amelia Suroyani Jihadul Akbar Khairul Imtihan Mardi Mardi Maulana Ashari Muhamad Rodi Muhammad Faozi Sofiansyah Fadli Wire Bagye Wire Bagye