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Strategi Kepala Sekolah Dalam Mengelola Konflik Antara Guru Di Sekolah Dasar Rosi Novelia Cahyani; Minarti Agustina; Eno Astriyani; Mutoharoh Mutoharoh
Journal of Innovative and Creativity Vol. 5 No. 2 (2025)
Publisher : Fakultas Ilmu Pendidikan Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/joecy.v5i2.1158

Abstract

This study aims to examine the strategies of school principals in managing conflicts between teachers at SDN Sukajadi 2, Carita District, Pandeglang Regency. Using a qualitative approach with a case study design, this research focuses on gaining an in-depth understanding of the forms of conflict, the principal's role, and the effectiveness of the strategies implemented in creating a harmonious work environment. Data were collected through in-depth interviews, direct observation, and documentation studies, then analyzed using the Miles and Huberman model. The research findings indicate that conflicts between teachers are generally in the form of task, communication, and personal conflicts, most of which are mild but have the potential to cause tension if not resolved promptly. The principal plays an active role as a mediator, counselor, and visionary leader by implementing collaborative and persuasive strategies, establishing clear work rules, and task rotation. These strategies have proven effective in reducing the number of recurring conflicts, increasing teacher participation, satisfaction, and morale, and maintaining the quality of the learning process. This finding emphasizes the importance of school principal leadership in conflict management to support the creation of a conducive work environment and improve the quality of education in elementary schools.
The Effect of Principal Competence and Educational Facilities on Education Quality Mediated by Teacher Job Satisfaction in State Elementary Schools in Pandeglang Regency Minarti Agustina; Bambang Herawan Hayadi; Minhatul Ma’arif
Journal of Education and Teaching Learning Vol.4 No.2 October (2026)
Publisher : PT MEDIA JURNAL DAN PENDIDIKAN

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59211/mjpjetl.v4i2.387

Abstract

This study aims to analyze the direct and indirect effects of principal managerial competence and educational facilities on the quality of education in public elementary schools (SDN) in Pandeglang Regency, with teacher job satisfaction serving as a mediating variable. Research Method: A quantitative approach with an explanatory survey design was employed in this research. Data were gathered from 125 teachers at A-accredited public elementary schools in Pandeglang Regency, Banten Province, using a closed-ended questionnaire with a 1–5 Likert scale that passed validity and reliability tests. Data analysis was conducted using Partial Least Squares Structural Equation Modeling (PLS-SEM) via SmartPLS software version 4, alongside Microsoft Excel for initial data processing. Results: All seven hypothesized paths were proven significant at . Principal managerial competence and educational facilities each had a strong effect on teacher job satisfaction ( and , respectively), while their direct effects on education quality were more moderate ( and ). Teacher job satisfaction positively affected education quality () and was proven to partially mediate the effects of both exogenous variables ( and ). Overall, the model explained 90.1% of the variance in teacher job satisfaction and 88.3% of the variance in education quality. Conclusion: The quality of education in public elementary schools in Pandeglang Regency is influenced more indirectly through the enhancement of teacher job satisfaction than purely through structural-administrative measures. Therefore, quality improvement policies should be holistic, taking into account the psychological well-being of teachers. Limitations: This study is limited to teachers in A-accredited schools within a single regency using a cross-sectional design; thus, generalizations to other education levels or different regional contexts should be made with caution. Contribution: These findings enrich the literature on elementary education management by emphasizing teacher job satisfaction as a crucial bridge between managerial leadership, facility availability, and education quality. This study serves as a valuable reference for local education departments, school principals, and educational researchers.This study aims to analyze the direct and indirect effects of principal managerial competence and educational facilities on the quality of education in public elementary schools (SDN) in Pandeglang Regency, with teacher job satisfaction serving as a mediating variable. Research Method: A quantitative approach with an explanatory survey design was employed in this research. Data were gathered from 125 teachers at A-accredited public elementary schools in Pandeglang Regency, Banten Province, using a closed-ended questionnaire with a 1–5 Likert scale that passed validity and reliability tests. Data analysis was conducted using Partial Least Squares Structural Equation Modeling (PLS-SEM) via SmartPLS software version 4, alongside Microsoft Excel for initial data processing. Results: All seven hypothesized paths were proven significant at . Principal managerial competence and educational facilities each had a strong effect on teacher job satisfaction ( and , respectively), while their direct effects on education quality were more moderate ( and ). Teacher job satisfaction positively affected education quality () and was proven to partially mediate the effects of both exogenous variables ( and ). Overall, the model explained 90.1% of the variance in teacher job satisfaction and 88.3% of the variance in education quality. Conclusion: The quality of education in public elementary schools in Pandeglang Regency is influenced more indirectly through the enhancement of teacher job satisfaction than purely through structural-administrative measures. Therefore, quality improvement policies should be holistic, taking into account the psychological well-being of teachers. Limitations: This study is limited to teachers in A-accredited schools within a single regency using a cross-sectional design; thus, generalizations to other education levels or different regional contexts should be made with caution. Contribution: These findings enrich the literature on elementary education management by emphasizing teacher job satisfaction as a crucial bridge between managerial leadership, facility availability, and education quality. This study serves as a valuable reference for local education departments, school principals, and educational researchers.