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All Journal Sahabat Sosial: Jurnal Pengabdian Masyarakat Journal of Innovative and Creativity
Lorensius Lonik
STIKes Gunung Sari Makassar
Humanities Education Engineering Health Professions Languange, Linguistic, Communication & Media Mathematics Nursing Social Sciences Other

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Standar Kepuasan Dalam Pelayanan Kesehatan Sebagai Salah Satu Harapan Pasien Saat Datang di Puskesmas Terhadap Pelayanan yang Diterimanya Syaiful Bachri; Faradiba Anggraeni; Anshar Rante; Lorensius Lonik; Rusnita; Abdul Rahim
Journal of Innovative and Creativity Vol. 5 No. 2 (2025)
Publisher : Fakultas Ilmu Pendidikan Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/joecy.v5i2.3269

Abstract

Kepuasan pasien merupakan indikator penting dalam mengevaluasi mutu pelayanan kesehatan. Penelitian ini bertujuan untuk mengetahui standar kepuasan pasien terhadap pelayanan di Puskesmas, sebagai salah satu bentuk harapan yang diinginkan pasien saat berobat. Metode yang digunakan adalah deskriptif kuantitatif dengan pendekatan cross-sectional. Hasil penelitian menunjukkan bahwa dimensi empati dan keandalan menjadi aspek pelayanan yang paling berpengaruh terhadap kepuasan pasien. Oleh karena itu, peningkatan kualitas pelayanan harus difokuskan pada aspek-aspek tersebut agar pelayanan yang diberikan sesuai dengan harapan pasien.
Peningkatan Perilaku Hidup Bersih dan Sehat (PHBS) melalui Edukasi dan Demonstrasi Cuci Tangan di Sekolah Dasar Musdalifah Musdalifah; Idris Idris; Lorensius Lonik; Rezki Auliah; Yudi Muammar; Rahmat Pannyiwi; Andi Nursiah
Sahabat Sosial: Jurnal Pengabdian Masyarakat Vol. 4 No. 1 (2025): Sahabat Sosial: Jurnal Pengabdian Masyarakat (Desember)
Publisher : Asosiasi Guru dan Dosen Seluruh Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59585/sosisabdimas.v4i1.934

Abstract

Clean and Healthy Living Behavior (PHBS) in elementary school children is an important factor in preventing infectious diseases, such as diarrhea and respiratory infections. However, many students still do not practice handwashing correctly and regularly. This community service program aims to improve PHBS behavior through education and demonstrations of handwashing with soap in elementary schools. Activities included interactive counseling, six-step handwashing demonstrations, hands-on practice by students, and knowledge and skills assessments. The results showed a significant increase in students' knowledge of PHBS and their ability to practice proper handwashing. This program is expected to reduce the risk of infectious diseases and foster sustainable hygiene habits in schools.
Co-Authors Abdul Rahim Andi nursiah Anshar Rante Faradiba Anggraeni Idris Idris Musdalifah Musdalifah Rahmat Pannyiwi Rezki Auliah Rusnita Syaiful Bachri Yudi Muammar