Nadya Nur Syafina Putri
Universitas Pembangunan Nasional Veteran Jakarta

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Pengaruh Stres Kerja Pegawai terhadap Pencapaian Tujuan Rumah Sakit Salwa Febriana Ekasari Siregar; Canttika Canttika; Maritza Adelia Putri; Seftiani Syafira; Nadya Nur Syafina Putri; Nadhira Nasywa Cordellia; Amanda Safitri; Fanny Fadlilah; Tuanku Banang Rabbani Imsyaamru
Pratama Medika : Jurnal Kesehatan Vol. 5 No. 1 (2026): February
Publisher : Yayasan Citra Dharma Cindekia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56480/pratamamedika.v5i1.1

Abstract

Work stress is one of the main challenges faced by hospital employees and has the potential to hinder the achievement of institutional goals. The high workload, shift work system, and psychological and physical pressure make health workers vulnerable to occupational stress. This study is a literature review of 11 scientific articles obtained from databases such as Google Scholar, Scopus, and PubMed with a publication year range of 2018 to 2025. The purpose of this study is to analyze the effect of work stress on the achievement of hospital goals. The results showed that job stress negatively impacts quality of work life, job satisfaction, motivation, organizational citizenship behavior, and individual performance. These impacts directly or indirectly affect the quality of service and the effectiveness of the hospital organization in achieving its goals. Therefore, comprehensive management of work stress is a strategic step in maintaining the well-being of health workers and supporting the achievement of hospital goals.
Penerapan Lean Six Sigma untuk Meningkatkan Keselamatan Pasien (Patient Safety) di Rumah Sakit Meutya Zahra Saphira; Nadya Nur Syafina Putri; Acim Heri Iswanto
Pratama Medika : Jurnal Kesehatan Vol. 5 No. 2 (2026): May
Publisher : Yayasan Citra Dharma Cindekia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56480/pratamamedika.v5i2.77

Abstract

Patient safety is a core pillar of quality healthcare and remains a global challenge in hospital settings. Lean Six Sigma (LSS) is a process improvement methodology that integrates Lean principles to eliminate waste and Six Sigma tools to reduce variation and defects, offering significant potential for improving patient safety outcomes. This literature review aims to synthesize evidence on the application of Lean Six Sigma strategies in hospital environments and their impact on patient safety indicators. A systematic search was conducted across electronic databases including PubMed, Google Scholar, and Scopus using keywords such as "Lean Six Sigma," "patient safety," "hospital," and "quality improvement." Studies published between 2016 and 2026 were included. The findings indicate that LSS interventions consistently reduced medication errors, surgical complications, hospital-acquired infections, and patient falls. The DMAIC (Define, Measure, Analyze, Improve, Control) framework was the most commonly employed LSS approach. Key success factors identified include leadership commitment, multidisciplinary team collaboration, data-driven decision-making, and staff training. Challenges such as resistance to change and limited resources were also noted. This review concludes that Lean Six Sigma is an effective and evidence-based methodology for enhancing patient safety in hospitals when implemented with organizational support and sustained commitment.
Peran Visi dan Misi Organisasi dalam Membangun Budaya Mutu Pelayanan Kesehatan: Literature Review. Meutya Zahra Saphira; Nadya Nur Syafina Putri; Acim Heri Iswanto
PrimA: Jurnal Ilmiah Ilmu Kesehatan Vol. 12 No. 1 (2026): PrimA: Jurnal Ilmiah Ilmu Kesehatan
Publisher : LPPM STIKES Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47506/he0r9w59

Abstract

Introduction: The implementation of strategic management through an organization’s vision and mission is a crucial factor in determining the direction and quality of healthcare services in hospitals. Objective: The objective of this literature review is to analyze the role of an organization’s vision and mission in fostering a culture of quality in healthcare services and to identify the factors that influence their internalization among healthcare workers. Method: The research method used was a literature review, analyzing original research articles from national and international journal databases (such as Google Scholar, PubMed, Garuda and  ScienceDirect) over the past ten years. Results: The review found that vision and mission serve as strategic instruments for fostering a positive work culture, improving compliance with patient safety standards, and strengthening employee engagement. Effective leadership, clear communication, and shared commitment were identified as key factors in translating vision and mission into a sustainable quality culture. Conclusion: In conclusion, strategic alignment between organizational values and field practices is essential for achieving optimal healthcare service quality.