Ruth Umbase
Doctoral Program in Educational Management, Graduate School, Universitas Negeri Manado, Indonesia

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Management Strategies for Enhancing Healthcare Workers’ Competence in Erectile Dysfunction Education at a Primary Healthcare Center in Manado City, Indonesia Grace L.A. Turalaki; Jeffry Sony Junus Lengkong; Joulanda A M Rawis; Rolles N. Palilingan; Ruth Umbase
International Journal of Information Technology and Education Vol. 4 No. 4 (2025): September 2025
Publisher : JR Education

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Erectile dysfunction (ED) is a prevalent and treatable condition with substantial impacts on men’s quality of life, mental health, and intimate relationships. Despite its clinical importance, ED education at the primary healthcare level remains limited, particularly in sociocultural contexts where sexual health is considered taboo. This study explores healthcare workers’ competence in delivering ED education, identifies supporting and inhibiting factors, and formulates educational management strategies to strengthen ED education at a single primary healthcare center in Manado City, Indonesia. A qualitative case study design was employed. Data were collected from 46 healthcare workers through in-depth interviews, focus group discussions, observations of service delivery, and review of relevant internal documents. Data were analyzed using an interactive approach comprising data reduction, data display, and conclusion drawing (Miles et al., 2014). The findings reveal that healthcare workers’ competence ranges from low to moderate. While biomedical knowledge of ED is generally present, gaps persist in communication skills, empathy, counseling techniques, and culturally sensitive engagement. ED education is often brief, opportunistic, and non-standardized, limiting patient understanding and behavior change. Supporting factors include availability of private counseling space, leadership support, interprofessional collaboration, culturally appropriate educational media, and partner involvement. Inhibiting factors include time constraints, psychological discomfort among healthcare workers, social stigma, limited structured training, and the absence of standardized operating procedures (SOPs) for ED education. The study proposes a competency-based, continuous educational management strategy integrating planning, implementation, and evaluation (POAC), supported by coaching, supervision, and culturally responsive patient education practices. These findings contribute to educational management in healthcare by demonstrating how organizational systems and competence development can strengthen sensitive health education at the primary care level.
Model Development of Training Management for Maritime Transport Apparatus at Amurang Sea Port: A Qualitative Study on Planning, Implementation, Evaluation, and Career-Linked Improvement Moh. Qowi; Jeffry Sony Junus Lengkong; Joulanda A M Rawis; Henny Nikolin Tambingon; Ruth Umbase
International Journal of Information Technology and Education Vol. 4 No. 4 (2025): September 2025
Publisher : JR Education

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This study develops and analyzes a Training Management Model for maritime transport apparatus serving at Amurang Sea Port, focusing on how training is planned, implemented, evaluated, and redesigned into a more contextual and career-linked system. The research problem emerges from the persistent gap between training programs administered through BP2TL (Balai Pendidikan dan Pelatihan Transportasi Laut) and the real operational needs of small ports, where limited infrastructure, constrained budgets, and bureaucratic routines often reduce training relevance and post-training application. The study employs a qualitative descriptive approach, using in-depth interviews, observation, and document analysis to capture the practices and constraints across training management stages. Findings show that training planning has followed formal guidance and standards; however, it remains dominated by administrative routines and has not fully adopted a dynamic, field-driven training needs assessment. Key planning gaps include limited flexibility of training budgets, weak integration between training and career pathways, insufficient contextualization of training modules for small-port operations, and minimal utilization of evaluation outputs for subsequent planning cycles. Implementation is delivered through formal mechanisms but is not yet optimal: training methods are still heavily theoretical (lecture-based), simulation and case-based practice remain limited, and schedules often conflict with participants’ operational duties, restricting participation and learning transfer. Evaluation tends to emphasize administrative outputs (attendance and certification) rather than measuring competence, behavioral change, and work-unit performance impacts. Based on these findings, the study proposes a revised model that is contextual, decentralized, and unit-needs-based, integrating comprehensive evaluation frameworks (ADDIE, Kirkpatrick, and CIPP) to treat the port environment as a “real learning laboratory” and participants as change agents. The study concludes that shifting training management from annual compliance routines to an outcome-oriented human resource development strategy is essential for strengthening safety, service quality, and professionalism in maritime public services at small ports.
Transformational Leadership Construction of High School Principals in Raja Ampat Regency: A Grounded-Theory Case Study in an Archipelagic Context Stanly Fictor Metem Sauyai; Rolles N. Palilingan; Henny Nikolin Tambingon; Ruth Umbase
International Journal of Information Technology and Education Vol. 4 No. 4 (2025): September 2025
Publisher : JR Education

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This study describes and analyzes the construction of transformational leadership among high school (SMA) principals in Raja Ampat Regency and identifies determinant factors shaping that construction within an archipelagic and remote-area setting. The research employs a qualitative case study design and applies grounded-theory procedures to generate an empirically grounded leadership construction model. Data were gathered through in-depth interviews, observation, and document analysis, involving principals as main informants and teachers as supporting informants. Findings show that transformational leadership is constructed through eight interrelated dimensions manifested in daily leadership practices: (1) work direction, (2) communication of vision and mission, (3) trust building, (4) creativity development, (5) motivation provision, (6) role modeling, (7) optimism cultivation, and (8) instilling pride in the school. The construction of transformational leadership is influenced by two groups of determinant factors: internal factors (personal values, motivation, experience, competence, and self-reflection) and external factors (training, teacher support, professional interactions, educational policy, and the socio-cultural context of the archipelago). The study contributes a contextual leadership construction model relevant for remote and island-based education systems and offers implications for principal capacity development and policies to improve educational quality in geographically constrained regions.
Enhancing Quality Assurance in Teacher Education: Development of a PPEPP-Based Micro Teaching Assessment System Keith Francis Ratumbuisang; Herry Sumual; Orbanus Naharia; Mario Tulenan Parinsi; Hendry Tamboto; Ruth Umbase; Donal Ratu; Rolles N. Palilingan
International Journal of Information Technology and Education Vol. 4 No. 4 (2025): September 2025
Publisher : JR Education

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Micro teaching assessment plays a strategic role in preparing prospective teachers to develop professional teaching competencies. However, in many teacher education institutions, the assessment process is still conducted manually, inconsistently, and without adequate integration into institutional quality assurance systems. These limitations reduce the effectiveness of assessment as a tool for educational management and continuous improvement. This study aims to develop and evaluate a Micro Teaching Assessment Information System based on the PPEPP cycle (Planning, Implementation, Evaluation, Control, and Improvement) to support more systematic, transparent, and accountable assessment management. The research employed a Research and Development (R&D) approach consisting of needs analysis, system design, prototype development, expert validation, field testing, and product revision. Data were collected through observations, interviews, questionnaires, and system usability testing, and were analyzed using descriptive and inferential statistics as well as thematic analysis. The results indicate that the developed system achieved high levels of feasibility and usability, improved assessment efficiency, standardized evaluation procedures, enhanced the quality of feedback, and enabled real-time monitoring of student performance. The study concludes that the PPEPP-based assessment information system provides an effective technological solution for strengthening micro teaching management, supporting data-driven decision-making, and promoting sustainable quality improvement in teacher education.
Human Resource Development in Minahasa Regency: Challenges and Policy Implementation in Education, Health, and Workforce Sectors Robby Dondokambey; Deitje A. Katuuk; Joulanda A M Rawis; Jeffry Sony Junus Lengkong; Ruth Umbase
International Journal of Information Technology and Education Vol. 4 No. 4 (2025): September 2025
Publisher : JR Education

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This study investigates the quality of Human Resource Development (HRD) in Minahasa Regency, Indonesia, focusing on the interrelated dimensions of education, health, and economic welfare within the context of local governance. A qualitative descriptive design was employed, with data collected through interviews, field observations, and document analysis across 25 districts. The findings reveal that despite the steady improvement of the Human Development Index (HDI), significant disparities remain in access to education, healthcare services, skilled labor distribution, and digital infrastructure. The study identifies key challenges, including fragmented inter-agency coordination, limited budgetary support, and a persistent mismatch between educational outcomes and labor market demands. In addition, weaknesses in existing monitoring and evaluation systems were found to constrain evidence-based policymaking and program effectiveness. This research proposes strategic measures to strengthen HRD governance, such as enhancing cross-sector collaboration, optimizing resource allocation, expanding vocational and technology-oriented training, and developing integrated monitoring mechanisms. The study contributes to the literature on regional HRD by offering an empirical and contextualized framework for improving human capital development in decentralized governance settings and emerging regions.
Evaluating the Effectiveness of E-Learning Implementation in the Professional Teacher Education Program through the CIPPO Model Wensi R. L. Paat; Deitje A. Katuuk; Joulanda A M Rawis; Jeffry Sony Junus Lengkong; Ruth Umbase
International Journal of Information Technology and Education Vol. 4 No. 4 (2025): September 2025
Publisher : JR Education

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This study aims to evaluate the implementation of e-learning in the Professional Teacher Education Program (PPG) at Manado State University using the CIPPO evaluation model, which consists of Context, Input, Process, Product, and Outcome components. The rapid transition to digital learning environments in higher education requires systematic evaluation to ensure the effectiveness and sustainability of e-learning practices, particularly in teacher professional development programs. A mixed-method approach was employed, involving quantitative surveys and qualitative interviews with PPG students, lecturers, and program administrators. Data were collected through structured questionnaires, observation, and document analysis. The findings indicate that the context component demonstrates strong institutional support and policy alignment, while the input component reveals adequate infrastructure but limited digital pedagogical competencies among some instructors. The process evaluation highlights the need for more interactive instructional strategies and consistent learning management system utilization. Product evaluation shows positive student performance and engagement, although variations exist across courses. Outcome analysis suggests that e-learning contributes to improved professional competence, digital literacy, and learning flexibility. The study concludes that the CIPPO model provides a comprehensive framework for assessing e-learning implementation and identifying areas for continuous improvement. Recommendations include strengthening lecturer training, enhancing technological infrastructure, and developing standardized e-learning guidelines to optimize the quality of PPG e-learning programs.
The Disconnect between Financial Compliance and Pedagogical Utility in School Management: A Phenomenological Study on “Sleeping Assets” and Bureaucratic Rituals Novie Noldy Johanes Rompis; Henny Nikolin Tambingon; Rolles N. Palilingan; Ruth Umbase
International Journal of Information Technology and Education Vol. 5 No. 2 (2026): March 2026
Publisher : JR Education

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In the landscape of decentralized school-based management, principals hold a complex dual autonomy: as accountable fiscal managers and as visionary instructional leaders. However, the pressure of bureaucratic isomorphism often creates an extreme disparity in focus. This phenomenological study investigates how principals in Public Junior High Schools (SMP) in Tomohon City, Indonesia, navigate the existential tension between the demands for state financial reporting compliance and the effectiveness of asset utilization for learning. Through in-depth interviews, document analysis, and physical observation of schools, this study uncovers a chronic phenomenon of “Loose Coupling.” The findings indicate that: (1) An Asymmetry of Accountability occurs, where leadership energy is exhausted pursuing an administrative “clean audit” status, while the evaluation of pedagogical impact is neglected; (2) The emergence of the “Sleeping Assets” phenomenon, where teaching aids and learning technologies undergo an ontological death—purchased as symbols of modernity but unused in classroom practice; and (3) External evaluation tends to be blunt and normative, failing to diagnose the gap between budget expenditure and learning quality. This study concludes that without reforming accountability mechanisms to balance fiscal and pedagogical indicators, educational decentralization will only produce symbolic compliance without substantial quality improvement.
Competitive Advantage Strategy Management of Private Schools in Southeast Maluku Regency: A Case Study of Schooling at the Johanis Ars College in the Kei Kecil Region Yohanis Paulus Namsa; Jeffry Sony Junus Lengkong; Ruth Umbase; Parabelem Tinno Dolf Rompas
International Journal of Information Technology and Education Vol. 5 No. 2 (2026): March 2026
Publisher : JR Education

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The strategic management of competitive advantage in private schools is the main focus of this study to address the dynamics of competition in educational institutions in Southeast Maluku Regency. The main objective of the study is to formulate an adaptive school management model under the auspices of Kolose Johanis Ars to address fluctuating student numbers and limited resources in the archipelago. A descriptive qualitative approach was used as a method to explore the management phenomenon in depth through interviews, observations, and documentation studies at the research site in the Kei Kecil region. The research subjects included the principal, teachers, and relevant stakeholders directly involved in the strategic decision-making process. The research findings indicate that a differentiation strategy based on spiritual values ​​and social capital is a significant internal strength for the school, but there are still weaknesses in aspects of technological innovation and digitalization of learning. The analysis results identified a gap in contextual curriculum adaptation where the local maritime potential of the Kei region has not been optimally integrated into the school curriculum. The research conclusions emphasize the need for dynamic capability reconfiguration through strengthening the management information system and synchronizing the college's long-term vision with operational plans at the school unit level. The proposed management model integrates resource-based theory with spiritual leadership to ensure the sustainability of educational institutions in the outermost regions. Implementing a systematic marketing strategy and improving the digital literacy of educators are practical recommendations for strengthening schools' bargaining power in the eyes of the public. Synergy between foundations, local governments, and local communities is essential for sustainably improving the quality standards of educational services.