Asia Pacific Journal of Management and Education
Vol 4, No 1 (2021): March 2021

The effect of Starbucks Marketing Campaigns on Consumer Buying Behaviour

Nair, Rajesh Kumar (Unknown)
Sinha, Rupesh (Unknown)
Crasto, Sheryl George (Unknown)
Kian, Khor Wee (Unknown)
Kee, Daisy Mui Hung (Unknown)
Binti Abdullah, Shamin Athirah (Unknown)
Zaidi, Siti Nuraliah Ninti (Unknown)
En, Tan Shiaw (Unknown)
Jain, Arun Kumar (Unknown)
Valecha, Pallavi M (Unknown)
Ganatra, Varsha (Unknown)



Article Info

Publish Date
20 Mar 2021

Abstract

Starbucks is the global coffee and snack brand which is headquartered in America. Starbucks is a disciplined innovator, and good management of its innovation timeline is one of the primary reasons behind the company’s success. This is also the main reason why Starbucks has been able to improve its store sales. Excellent employee training management and excellent service attitude also attracted a lot of customers and improved customer satisfaction effectively. Over the years, Starbucks has adopted various innovative marketing campaigns globally to attract its potential customers, increasing the sales and impacting the customer buying behaviour. The aim of this research is to understand the effect and impact of Starbucks Marketing campaigns through various channels on its customers. The research will be conducted across the regions of India and Malaysia through survey and observational method.

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Journal Info

Abbrev

APJME

Publisher

Subject

Education Languange, Linguistic, Communication & Media Other

Description

APJME aims to feature narrative, theoretical, and empirically-based research articles relevant to management and education area. We also strive to develop a better understanding on education as well as management fields. APJME has a mission to be carried out which is to bring up the latest topic ...