International Journal of Economics, Management, Business, and Social Science
Vol. 4 No. 2 (2024): May 2024

Projecting Tourism Development of Rural Area Based on Customer Satisfaction: SWOT Analysis Study

Solihin, Riadatus (Unknown)
Demolingo, Ramang H. (Unknown)
Pattaray, Anas (Unknown)
Bahtiar, M. Rifqi Subakti (Unknown)



Article Info

Publish Date
31 May 2024

Abstract

This paper aims to analyze and assess the strengths and weaknesses of Tete Batu tourism village to recommend its development strategy. It is a qualitative case study, and the sample of this study was four tourism actors and 25 visitors selected through the snowball sampling technique. The interview was the instrument used to collect the data. The data were analyzed through some steps: transcription, categorization, data coding, and data interpretation. The result shows four strengths of Tete Batu tourism village: diversity of destinations, amenities, tourism activities, and government sports. Secondly, accessibility, human resources, and ancillary services are the weaknesses of Tete Batu tourism village. Finally, there are several activities that Tete Batu can implement: extending the market share by targeting domestic customers, developing the four main attractiveness of the village based on customer preferences (destinations, amenities, tourism activities, and friendly local hospitality), developing sports tourism, cooperating with the government to provide some training and build up facilities, and applying an alliance management strategy with competitors.

Copyrights © 2024






Journal Info

Abbrev

ijembis

Publisher

Subject

Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Social Sciences

Description

International Journal of Economics, Management, Business, and Social Science (IJEMBIS) is a research journal in the discipline of economics, management, business and social science which is expected to contribute to a new or state-of-the-art for academic development or real-world applications, or ...