Jurnal Pengabdian Kepada Masyarakat Kalam
Vol. 3 No. 2 (2024): Literasi Informasi dan Dunia Peradaban Digital Manusia

Optimalisasi Komunikasi Digital UMKM di Bojonggede: Strategi Chat Konsumen, Katalog Produk dan Presentasi Efektif

Bachtiar, Alfan (Unknown)
Barizki, Rezzi Nanda (Unknown)
Alamsyah, Alamsyah (Unknown)
Awaludin, Dipa Teruna (Unknown)
Sitinah, Sitinah (Unknown)



Article Info

Publish Date
30 Apr 2024

Abstract

This community service program aims to enhance the capacity of Micro, Small, and Medium Enterprises (MSMEs) in Bojonggede, Bogor Regency, in strategically utilizing digital communication tools. The core training activities focused on three key areas: customer communication through chat platforms, the development of visually appealing product catalogs, and effective product presentation techniques. Employing a participatory approach, the participants were introduced to theoretical concepts and hands-on practices to refine their digital communication skills aligned with current market dynamics. The evaluation results indicate that the training significantly impacted the participants’ ability to engage with customers professionally and promote their products in a more structured and compelling manner. This program is expected to serve as a replicable model for digital communication empowerment among other MSME communities in surrounding regions

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Journal Info

Abbrev

kalam

Publisher

Subject

Economics, Econometrics & Finance Education Languange, Linguistic, Communication & Media Social Sciences Other

Description

Jurnal Pengabdian Kepada Masyarakat KALAM bertujuan menyediakan wadah bagi peneliti untuk mempublikasikan artikel dari kegiatan pengabdian kepada masyarakat. Jurnal Pengabdian Kepada Masyarakat KALAM menerima artikel Pengabdian pada Masyarakat yang dilakukan oleh dosen, Program Kreativitas Mahasiswa ...