Jurnal Komunikasi
Vol. 20 No. 1 (2026): VOLUME 20 NO 1 APRIL 2026

“The boundaries spanning”: How public relations able to bridge between organization and community

Muchtar, Khoiruddin (Unknown)
Nurhidayat, Dedi (Unknown)
Suherdiana, Dadan (Unknown)
Rosyidi, Imron (Unknown)
Fitri, Susanti Ainul (Unknown)



Article Info

Publish Date
30 Apr 2026

Abstract

Public relations (PR) plays a crucial role in shaping a positive organizational image and fostering constructive relationships with the public. This study analyzes the PR strategy of the West Java Prosperous Justice Party Regional Leadership Council (DPW PKS) in establishing symmetrical two-way communication with the public. Employing a descriptive qualitative approach and a case study method, data were gathered through in-depth interviews, non-participatory observation, and documentation analysis, then examined thematically. Findings reveal that DPW PKS’s PR effectively bridges the party and the public by promoting transparency, inclusive dialogue, and participatory engagement. Proactive issue management and rapid responses to disinformation sustain the party’s reputation amid dynamic political contexts. Internally, cohesive communication and member welfare reinforce integrity, while externally, collaboration with media, government, and communities enhances credibility and long-term public trust in digital democracy. Keyword: Public Relations, PR strategy, political communication, party legitimacy, issue management.

Copyrights © 2026






Journal Info

Abbrev

jurnal-komunikasi

Publisher

Subject

Arts Humanities

Description

Journal Komunikasi is a peer-review journal published by Department of Communication Universitas Islam Indonesia, Yogyakarta. We welcome all contributions on the following topics: media, journalism, strategic communication and all field related to communication studies. The article ...