Advances in Community Services Research
Vol. 4 No. 2 (2026): March - August

Empowering MSME Entrepreneurs Through Digital Marketing Mentoring and Digital Financial Literacy in Tinambung Subdistrict, Indonesia

Fitriani Latief (Institut Teknologi dan Bisnis Nobel Indonesia, Makassar, Indonesia)
Ahmad Firman (Institut Teknologi dan Bisnis Nobel Indonesia)
Hardianty Askar (Institut Teknologi dan Bisnis Nobel Indonesia)
Indrawan Azis (Institut Teknologi dan Bisnis Nobel Indonesia)
Andi Ircham Hidayat (Institut Teknologi dan Bisnis Nobel Indonesia)
Shandra Bahasoan (Institut Teknologi dan Bisnis Nobel Indonesia)
Dara Ayu Nianty (Institut Teknologi dan Bisnis Nobel Indonesia)
Asniwati Asniwati (Institut Teknologi dan Bisnis Nobel Indonesia)
Dirwan Dirwan (Institut Teknologi dan Bisnis Nobel Indonesia)
Eka Aussie Hadiningtyas (Institut Teknologi dan Bisnis Nobel Indonesia)
Mutiasari Mubyl Handaling (Institut Teknologi dan Bisnis Nobel Indonesia)
Anita Anita (Institut Teknologi dan Bisnis Nobel Indonesia)



Article Info

Publish Date
05 May 2026

Abstract

Purpose: This program was initiated in response to low adoption of digital marketing and financial literacy among MSMEs in Tinambung Subdistrict, resulting in limited market reach and poor business management. The initiative aims to enhance MSMEs’ capabilities in digital marketing and financial literacy and to promote business self-reliance. Research Method: The activity was conducted in February 2026 in the Tinambung Subdistrict, Polewali Mandar Regency, and involved 30 MSME operators across the retail, food service, and service sectors. The method used was a participatory approach through outreach, technical training, and hands-on coaching, with observations, interviews, and questionnaires serving as evaluation tools. Results and Discussion: Before the intervention, only 23% of partners had a digital business account, and 26% kept financial records. The activities were implemented in phases, ranging from outreach to monitoring. The results showed significant improvements: digital account ownership rose to 83%, understanding of promotional content to 78%, financial record-keeping to 80%, and financial segregation to 76%. Implications: This program promotes digital adoption and financial management among SMEs. Ongoing support is recommended to ensure the sustainability of SMEs’ digital transformation.

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Journal Info

Abbrev

ACSR

Publisher

Subject

Other

Description

Founded in 2023, Advances in Community Services Research publishes original research that promises to advance our understanding of Community Services over diverse topics and research methods. This Journal welcomes research of significance across a wide range of primary and applied research methods, ...