Jurnal Ilmiah METADATA
Vol. 8 No. 1 (2026): Edition January 2026

PERFORMANCE OF BUMDES MANAGERS IN UTILIZING DIGITAL TECHNOLOGY: A QUALITATIVE STUDY OF BUMDES GLOBAL BINTANG TIMUR, TEFA'O VILLAGE

Desman Gea (Universitas Nias)
Meiman Hidayat Waruwu (Universitas Nias, Indonesia)
Fatolosa Hulu (Universitas Nias, Indonesia)
Yamolala Zega (Universitas Nias, Indonesia)



Article Info

Publish Date
02 Feb 2026

Abstract

Improving the performance of Village-Owned Enterprise (BUMDes) managers is a crucial foundation for realizing independent and competitive villages amidst the increasingly rapid flow of global digitalization. BUMDes managers are expected to possess more than just technical skills in managing business units. However, reality shows that BUMDes managers still face challenges in managerial aspects and digital literacy, which impact low productivity. This study uses a qualitative approach with descriptive methods. The purpose of this study is to analyze the performance of Bumdes Global Bintang Timur managers in utilizing digital technology. The qualitative approach was chosen because it can provide an in-depth understanding of the phenomena occurring in the field, particularly related to how digital technology is utilized by these Bumdes managers. Interviews with BUMDes Global Bintang Timur managers revealed that the use of technology in business management is still limited and tends to be manual. The process of recording and reporting finances is still carried out conventionally using notebooks and simple spreadsheets such as Excel. Although familiar with several digital applications, managers have not actively integrated technology into all BUMDes operational processes. The performance of BUMDes Global Bintang Timur managers in utilizing digital technology is still suboptimal. The main obstacles include low digital literacy, minimal training, the absence of digital SOPs, and limited infrastructure. A strategy is needed to increase human resource capacity, technical assistance, and utilize technology to support the efficiency and transparency of BUMDes management.

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Religion Education Law, Crime, Criminology & Criminal Justice Social Sciences

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for aims to serve as a medium of information and exchange of scientific articles between teaching staff, alumni, students, practitioners and observers of science in education, Sains, Social, Technology and Humaniora. Focus ans Scope : Education, Management, Law, Sains, Social, Technology and ...