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All Journal Jurnal Manajemen Pendidikan Jurnal Ilmiah METADATA ProBisnis : Jurnal Manajemen Economics and Business Journal INTERNATIONAL JOURNAL OF FINANCIAL ECONOMICS (IJEFE)
Yamolala Zega
Universitas Nias, Indonesia
Religion Humanities Computer Science & IT Economics, Econometrics & Finance Education Industrial & Manufacturing Engineering Law, Crime, Criminology & Criminal Justice Social Sciences

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Analisis Implementasi Manajemen Logistik Dalam Meningkatkan Kualitas Pelayanan pada PT. JNE Express Cabang Gunungsitoli Nestar Nosama Zega; Serniati Zebua; Yamolala Zega; Heniwati Gulo
ProBisnis : Jurnal Manajemen Vol. 17 No. 1 (2026): February: Management Science
Publisher : Lembaga Riset, Publikasi dan Konsultasi JONHARIONO

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Abstract

Penelitian ini bertujuan untuk menganalisis implementasi manajemen logistik dalam meningkatkan kualitas pelayanan pada PT. JNE Express Cabang Gunungsitoli. Metode penelitian yang digunakan adalah kualitatif deskriptif dengan teknik pengumpulan data melalui wawancara mendalam terhadap lima informan yang terdiri dari Kepala Cabang, Admin Operasional, Admin, Driver, dan Kurir. Teknik analisis data menggunakan reduksi data, penyajian data, dan penarikan kesimpulan. Hasil penelitian menunjukkan bahwa implementasi manajemen logistik di JNE Cabang Gunungsitoli telah mencakup fungsi-fungsi utama logistik secara terintegrasi meliputi perencanaan dan pengelolaan persediaan berbasis forecasting, penanganan dan penyimpanan barang dengan prinsip FIFO, transportasi dan distribusi dengan perencanaan rute efisien, serta pemanfaatan sistem informasi untuk visibilitas dan pelacakan. Kendala yang dihadapi bersumber dari kondisi geografis dan infrastruktur yang kurang mendukung, fluktuasi volume paket ekstrem pada peak season, keterbatasan SDM terampil, dan celah komunikasi internal antar divisi. Dampak implementasi manajemen logistik sangat signifikan terhadap peningkatan kualitas pelayanan yang tercermin dari dimensi keandalan dengan tingkat keberhasilan pengiriman di atas 98%, kecepatan dengan estimasi waktu 3-4 hari dari Jawa ke Gunungsitoli, visibilitas melalui sistem tracking real-time, dan kondisi barang dengan tingkat kerusakan di bawah 0,5%, yang pada akhirnya berhasil membangun kepuasan dan loyalitas pelanggan di wilayah Gunungsitoli.
ASSESSING THE IMPACT OF TRADE LIBERALIZATION ON ECONOMIC GROWTH: A COMPARATIVE ANALYSIS OF DEVELOPING ECONOMIES IN THE CONTEXT OF GLOBALIZATION AND POLICY IMPLICATIONS Caroline Caroline; Siti Sumiati; Ahmad Rizani; Loso Judijanto; Yamolala Zega
INTERNATIONAL JOURNAL OF FINANCIAL ECONOMICS Vol. 1 No. 6 (2024): INTERNATIONAL JOURNAL OF FINANCIAL ECONOMICS (IJEFE)
Publisher : CV. Adiba Aisha Amira

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In the context of globalization, this study assessed the impact of trade liberalization on economic growth in developing economies and provided essential policy implications. Utilizing a comparative analysis, historical perspectives, and quantitative measures, we examined case studies of developing nations to understand the dynamic relationship between trade liberalization and economic growth. The results demonstrated that trade liberalization has generally yielded positive outcomes, fostering economic growth and integration into the global economy. Developing countries that actively engaged in trade liberalization experienced increased foreign direct investment, expanded exports, and enhanced economic development. However, the study also identified various factors influencing this relationship, including institutional factors, human capital, investment in infrastructure, and political stability. In the context of globalization, the study highlighted the profound impact of international trade agreements and the need for responsive trade policy reforms. Lessons from the comparative analysis were used to provide practical recommendations for developing economies. These recommendations emphasize the importance of nurturing human capital, promoting sound governance, and investing in critical infrastructure. While acknowledging the potential challenges and risks, this research underlines the significance of carefully crafted trade policies to harness the benefits of trade liberalization and ensure sustainable economic growth.
PERFORMANCE OF BUMDES MANAGERS IN UTILIZING DIGITAL TECHNOLOGY: A QUALITATIVE STUDY OF BUMDES GLOBAL BINTANG TIMUR, TEFA'O VILLAGE Desman Gea; Meiman Hidayat Waruwu; Fatolosa Hulu; Yamolala Zega
Jurnal Ilmiah METADATA Vol. 8 No. 1 (2026): Edition January 2026
Publisher : LPPM YPITI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47652/metadata.v8i1.982

Abstract

Improving the performance of Village-Owned Enterprise (BUMDes) managers is a crucial foundation for realizing independent and competitive villages amidst the increasingly rapid flow of global digitalization. BUMDes managers are expected to possess more than just technical skills in managing business units. However, reality shows that BUMDes managers still face challenges in managerial aspects and digital literacy, which impact low productivity. This study uses a qualitative approach with descriptive methods. The purpose of this study is to analyze the performance of Bumdes Global Bintang Timur managers in utilizing digital technology. The qualitative approach was chosen because it can provide an in-depth understanding of the phenomena occurring in the field, particularly related to how digital technology is utilized by these Bumdes managers. Interviews with BUMDes Global Bintang Timur managers revealed that the use of technology in business management is still limited and tends to be manual. The process of recording and reporting finances is still carried out conventionally using notebooks and simple spreadsheets such as Excel. Although familiar with several digital applications, managers have not actively integrated technology into all BUMDes operational processes. The performance of BUMDes Global Bintang Timur managers in utilizing digital technology is still suboptimal. The main obstacles include low digital literacy, minimal training, the absence of digital SOPs, and limited infrastructure. A strategy is needed to increase human resource capacity, technical assistance, and utilize technology to support the efficiency and transparency of BUMDes management.
Analysis of Human Resource Planning in Facing Challenges in The Digital Era at State Vocational School 2 Gunungsitoli, Gunungsitoli City Jepi Masa Mendrofa; Yamolala Zega; Heniwati Gulo; Robin Markus Putra Waruwu
Economics and Business Journal (ECBIS) Vol. 4 No. 1 (2025): November
Publisher : PT. Maju Malaqbi Makkarana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47353/ecbis.v4i1.241

Abstract

This study aims to analyze human resource (HR) management planning, identify obstacles, and formulate efforts to support the digitalization of school management. The study used a qualitative descriptive approach with in-depth interviews, observation, and documentation techniques with the principal, vice principal, teachers, and administrative staff. The results showed that HR planning at SMK Negeri 2 Gunungsitoli was carried out through three main steps: (1) needs analysis and preparation of technology-based teacher formation, (2) competency mapping and identification of information and communication technology (ICT) training needs, and (3) empowerment of teachers and staff through workshops, mentoring, and discussion forums. Obstacles faced included limited digital literacy among teachers and staff, unequal network access, and resistance to changes in technology-based learning methods. Efforts made by the school included providing digital literacy training, optimizing available devices and networks, utilizing offline learning applications, and creating a work culture that is adaptive to innovation. This study concluded that targeted HR planning, infrastructure support, and continuous competency development are important factors in realizing effective digital transformation in schools. These findings are expected to be useful for SMK Negeri 2 Gunungsitoli, other educational institutions, and further researchers in developing digitalization strategies for school management.
Challenges in Implementing Digital-Based Employee Recruitment and Selection in the Personnel and Human Resource Development Agency (BKPSDM) of North Nias Regency Aditya Waruwu; Delipiter Lase; Meiman Hidayat Waruwu; Yamolala Zega
ProBisnis : Jurnal Manajemen Vol. 16 No. 06 (2025): December: Management Science
Publisher : Lembaga Riset, Publikasi dan Konsultasi JONHARIONO

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Abstract

This study examines the challenges faced in the implementation of digital-based recruitment and selection for the State Civil Apparatus (ASN) at the Human Resources Development and Personnel Agency (BKPSDM) of North Nias Regency. The transition from manual procedures to the SSCASN digital platform aims to improve transparency, efficiency, and accuracy in public-sector recruitment. However, digital transformation in an island-based region presents several obstacles. This qualitative research adopts a descriptive approach, collecting data through in-depth interviews, observation, and documentation involving BKPSDM officials, system operators, and applicants. The findings reveal that digital recruitment has enhanced accountability, reduced administrative errors, and improved information accessibility. Nonetheless, major challenges persist, including unstable internet connectivity, limited technological infrastructure, inadequate digital competencies among staff and applicants, system errors during peak registration periods, and gaps in data validation between online and manual documents. These challenges affect the smoothness of the recruitment cycle and require strategic interventions. The study concludes that although digital recruitment strengthens governance and meritocracy, its success depends on improving infrastructure, enhancing human resource capacities, and strengthening technical support systems. Recommendations include capacity-building programs, system refinement, and multi-stakeholder collaboration to ensure sustainable digital transformation.
Pengaruh Efektivitas Terhadap Pelayanan Publik Pada Layanan Call Center Persampahan di Dinas Lingkungan Hidup Kota Gunungsitoli Ewodian Purnamasari Nazara; Yamolala Zega; Eliagus Telaumbanua; Dedi Irawan Zebua
ProBisnis : Jurnal Manajemen Vol. 17 No. 4 (2026): August: Management Science
Publisher : Lembaga Riset, Publikasi dan Konsultasi JONHARIONO

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Abstract

Penelitian ini dilatar belakangi oleh masih adanya permasalahan dalam pelayanan persampahan di Kota Gunungsitoli, sehingga diperlukan layanan call center yang efektif dalam menerima dan menindaklanjuti pengaduan masyarakat. Penelitian ini bertujuan untuk mengetahui pengaruh efektivitas terhadap pelayanan publik pada layanan call center persampahan di Dinas Lingkungan Hidup Kota Gunungsitoli serta mengetahui besarnya pengaruh tersebut. Penelitian ini menggunakan metode kuantitatif. Populasi penelitian berjumlah 4.897 orang, sedangkan sampel sebanyak 100 responden yang ditentukan menggunakan rumus Slovin dengan teknik Simple Random Sampling. Pengumpulan data dikumpulkan menggunakan kuesioner dengan Skala Likert dan dianalisis menggunakan regresi linear sederhana, uji t, koefisien korelasi, dan koefisien determinasi. Hasil penelitian menunjukkan bahwa efektivitas berpengaruh positif dan signifikan terhadap pelayanan publik, dengan nilai t hitung sebesar 27,457 dan signifikansi 0,000 < 0,05. Nilai koefisien korelasi sebesar 0,941 menunjukkan hubungan yang sangat kuat, sedangkan nilai R Square sebesar 0,885 menunjukkan bahwa efektivitas memberikan pengaruh sebesar 88,5% terhadap pelayanan publik dan 11,5% dipengaruhi oleh faktor lain. Dengan demikian, semakin efektif layanan call center persampahan, semakin baik pula pelayanan publik yang diberikan kepada masyarakat
ANALISIS ADAPTABILITAS KERJA GURU DALAM MENGHADAPI TREN HYBRID LEARNING SEBAGAI BAGIAN DARI FUTURE OF WORK DI SMA NEGERI 1 ULUGAWO Yani Trimawati Zai; Giovani Tania Zebua; Yamolala Zega; Syah Abadi Mondofa
Jurnal Manajemen Pendidikan Vol. 11 No. 5 (2026): Regular Issue (In Progress)
Publisher : STKIP Pesisir Selatan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34125/jmp.v11i5.3579

Abstract

The development of technology and digital transformation has brought changes to the education system and the demands placed on teachers’ work. This condition requires teachers to possess adaptability in responding to changes in teaching methods, the use of technology, and increasingly dynamic learning needs. This study aims to analyze teachers’ work adaptability in facing the trend of Hybrid Learning as part of the Future of Work at SMA Negeri 1 Ulugawo, identify the challenges encountered, and describe the strategies employed by teachers to adapt to changes in technology-based learning. This study employed a qualitative approach with a descriptive method. The research informants consisted of the principal, subject teachers, educational staff, and school operators. Data were collected through interviews, observations, and documentation, and then analyzed through data condensation, data display, and conclusion drawing using thematic analysis. The results showed that teachers’ work adaptability was at a good level and developed gradually, although Hybrid Learning had not yet been fully implemented. This adaptability was reflected in four dimensions of Career Adaptability, namely concern, control, curiosity, and confidence. Teachers demonstrated awareness of change, the ability to manage their actions when facing challenges, willingness to learn about technology and learning media, and confidence in their own abilities
Analisis Penerapan Inovasi Pembayaran Online dalam Meningkatkan Efesiensi Kinerja Karyawan Perumdaair Minum Tirta Umbu Kabupaten Nias Rainel Fitriana Laoli; Robin Markus Putra Waruru; Yamolala Zega; Fatolosa Hulu
ProBisnis : Jurnal Manajemen Vol. 17 No. 5 (2026): October: Management Science
Publisher : Lembaga Riset, Publikasi dan Konsultasi JONHARIONO

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Penelitian ini bertujuan untuk menganalisis penerapan inovasi pembayaran online serta efisiensinya terhadap kinerja karyawan di Perumda Air Minum Tirta Umbu Kabupaten Nias. Penelitian menggunakan metode kualitatif dengan pendekatan deskriptif. Data diperoleh melalui wawancara, observasi, dan dokumentasi terhadap informan yang terlibat dalam penerapan sistem pembayaran online. Analisis data dilakukan melalui tahapan reduksi data, penyajian data, dan penarikan kesimpulan untuk memperoleh gambaran yang mendalam mengenai pelaksanaan inovasi tersebut. Hasil penelitian menunjukkan bahwa penerapan pembayaran online melalui vendor INTIPAM mampu meningkatkan efisiensi kinerja karyawan. Peningkatan tersebut terlihat dari kecepatan pelayanan pembayaran yang lebih baik, kemudahan dalam penyusunan laporan, berkurangnya beban kerja administratif, serta meningkatnya akurasi pencatatan transaksi. Namun, dalam pelaksanaannya masih terdapat beberapa kendala, seperti gangguan jaringan internet, keterbatasan kemampuan teknologi sebagian karyawan, serta perlunya pelatihan dan pendampingan yang berkelanjutan. Berdasarkan hasil penelitian, dapat disimpulkan bahwa inovasi pembayaran online melalui vendor INTIPAM berperan penting dalam meningkatkan efisiensi kinerja karyawan di Perumda Air Minum Tirta Umbu Kabupaten Nias. Oleh karena itu, diperlukan peningkatan infrastruktur teknologi dan pengembangan kompetensi sumber daya manusia guna mendukung optimalisasi sistem pembayaran online secara berkelanjutan.
Co-Authors Aditya Waruwu Ahmad Rizani Caroline Caroline Caroline Caroline Dedi Irawan Zebua Desman Gea Eliagus Telaumbanua Ewodian Purnamasari Nazara Giovani Tania Zebua Heniwati Gulo Hulu, Fatolosa Jepi Masa Mendrofa Lase, Delipiter Loso Judijanto Meiman Hidayat Waruwu Nestar Nosama Zega Rainel Fitriana Laoli Robin Markus Putra Waruru Robin Markus Putra Waruwu Serniati Zebua Siti Sumiati Syah Abadi Mondofa Yani Trimawati Zai