Kasta: Jurnal Ilmu Sosial, Agama, Budaya dan Terapan
Vol. 6 No. 3 (2026): August

Implementation of the Motor Vehicle Tax Elimination Program in the Perspective of Public Service Transformation in the Revenue Technical Implementation Unit of Region V of Banggai Regency

Rian Agustian (Universitas Tadulako)
Nawawi Natsir (Universitas Tadulako)
Sasterio (Universitas Tadulako)
Mustainah (Universitas Tadulako)
Muhammad Arief (Universitas Tadulako)
Muh Nawawi (Universitas Tadulako)



Article Info

Publish Date
18 Aug 2026

Abstract

This study aims to analyze the Implementation of the Motor Vehicle Tax Administrative Sanction Elimination Policy in the Perspective of Public Service Transformation in the Banggai Region V Revenue Technical Implementation Unit. The regulation is regulated in the Governor of Central Sulawesi Province Regulation Number 51 of 2022 concerning the procedures for the motor vehicle tax administrative sanction elimination program. The research method is qualitative with a descriptive approach. A total of 9 informants were determined purposively. Data analysis includes data collection, condensation, data presentation, and drawing conclusions. The results of the study indicate that the Motor Vehicle Tax Administrative Sanction Elimination Policy in the Perspective of Public Service Transformation in the Banggai Region V Revenue Technical Implementation Unit according to the Van Meter and Van Horn (1975) implementation model has not been running effectively. Marked by the main problems that lie in the suboptimal achievement of policy goals and objectives, limited socialization related to the elimination program, limited resources and infrastructure, characteristics of implementing organizations that are not yet adaptive, communication between organizations that is not running well, attitudes of implementers that are not fully supportive, and the influence of the social, economic, and political environment that causes the transformation of public services to not be realized optimally.

Copyrights © 2026






Journal Info

Abbrev

kasta

Publisher

Subject

Education

Description

KASTA adalah Jurnal Ilmu Sosial, Agama, Budaya dan Terapan dibawah lembaga Bale Literasi . Jurnal ini terbit tiga kali setahun, yaitu bulan April,Agustus dan Desember, ini memuat tentang ilmu-ilmu sosial, keagamaan, baik dalam pemikiran Islam,dan kajian Islam lainnya, kajian tetang budaya serta ilmu ...