Abdimas Indonesian Journal
Vol. 6 No. 2 (2026)

Inovasi Sistem Pembayaran Parkir Berbasis QRIS dalam Mendukung Digitalisasi Pelayanan: Studi Kasus Dinas Perhubungan Palangka Raya

Anggia Rahma Aulia (Universitas Islam Negeri Palangka Raya)
Patimah Patimah (Universitas Islam Negeri Palangka Raya)
Dani Supriyani (Universitas Islam Negeri Palangka Raya)
Emi Novita (Universitas Islam Negeri Palangka Raya)
Khairunisa Khairunisa (Universitas Islam Negeri Palangka Raya)
Hairi Dipaio (Universitas Islam Negeri Palangka Raya)
Muhammad Ramadhan (Universitas Islam Negeri Palangka Raya)
Almadani Almadani (Universitas Islam Negeri Palangka Raya)
Fauzan Reza Fahlevi (Universitas Islam Negeri Palangka Raya)
Hadma Yuliani (Universitas Islam Negeri Palangka Raya)



Article Info

Publish Date
26 Aug 2026

Abstract

The digitalization of public services is driving changes in parking payment systems from cash transactions to technology-based payments. This community service activity aims to support the digitalization of services through socialization and guidance in implementing the Quick Response Code Indonesian Standard (QRIS) based parking payment system in parking services within the Palangka Raya City Transportation Department. The activity uses a participatory approach with socialization and guidance methods carried out in five stages: identifying conditions and needs, preparation, socialization, guidance, and evaluation. The results show that socialization helps improve the participants' understanding of the benefits and usage procedures of QRIS, while guidance provides the opportunity to practice transactions directly. The implementation of QRIS provides a more practical payment alternative for people and supports more organized and documented transaction records. However, its implementation still faces challenges such as differences in user understanding, availability of devices, internet network, and cash payment habits. Therefore, implementing QRIS can be one step in supporting the digitalization of parking services, while still requiring readiness of staff, infrastructure, network, and ongoing socialization.

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Journal Info

Abbrev

aij

Publisher

Subject

Religion Economics, Econometrics & Finance Education Industrial & Manufacturing Engineering Social Sciences

Description

Abdimas Indonesian Journal is a biannual journal that published in June and Desember by Civiliza Publishing. The journal is focus on the result of community services and activities by empowering the society through a participatory approach to reach the sustainable ...