G-Couns: Jurnal Bimbingan dan Konseling
Vol. 10 No. 04 (2026): October 2026, G-Couns: Jurnal Bimbingan dan Konseling

Trust in Times of Turmoil: Unveiling Life Satisfaction in Post-COVID Indonesian Cities

Fatchiah E. Kertamuda (Universitas Paramadina)
Euis Nurhidayati (Universitas Paramadina)
Melina Lestari (Universitas Muhammadiyah Prof. DR. HAMKA)
Anna Ayu Herawati (Universitas Bengkulu)



Article Info

Publish Date
26 Sep 2026

Abstract

The COVID-19 pandemic has profoundly disrupted social and psychological well-being worldwide, yet the role of trust in shaping life satisfaction within collectivist post-pandemic societies remains underexplored. This study examines the relationship between social trust and life satisfaction in major Indonesian cities after the COVID-19 pandemic, employing a sequential explanatory mixed-methods design. A total of 150 adults from 14 cities participated, completing the General Trust Scale and Satisfaction with Life Scale, followed by thematic analysis of open-ended responses. Quantitative results showed that interpersonal trust significantly predicted life satisfaction (β = 0.31, p < 0.001) but accounted for only 9.4% of the variance (R² = 0.094), indicating that other factors explained 90.6% of life satisfaction. Thematic analysis revealed three psychological themes bridging trust and life satisfaction: honesty, positive attitudes, and meaning in life. A mediation model demonstrated that intrapersonal factors (positive attitudes and meaning in life; β = 0.512, p < 0.001) were substantially more dominant (52.3%) than interpersonal trust (24.1%) in explaining life satisfaction. This study concludes that in collectivist post-COVID Indonesia, interpersonal trust influences life satisfaction primarily through intrapersonal meaning-making and positive attitudes, rather than directly. Theoretically, it advances the subjective well-being literature by proposing an expanded trust-well-being model that integrates collectivist cultural elements and positive psychology. In practice, post-pandemic recovery programs should prioritize community-based interventions that strengthen meaning in life, positive attitudes, and interpersonal trust. Keywords: generalized trust, institutional trust, life satisfaction, post-pandemic recovery, Indonesia

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Journal Info

Abbrev

bk

Publisher

Subject

Education Physics Other

Description

Diterbitkan sebagai media publikasi hasil penelitian dan karya ilmiah dalam bidang ilmu Bimbingan dan Konseling sebagai upaya meningkatkan dan mengimplementasikan teori serta praktik layanan Bimbingan dan Konseling. G-COUNS: Jurnal Bimbingan dan Konseling merupakan rujukan media publikasi ini untuk ...