<![CDATA[Achieving SDG 4 (Quality Education) in higher education depends on the sustainability and efficiency of institutional governance supporting academic staff. This study evaluates the implementation of the Academic Credit Assessment Information System (SIM-PAK) at Universitas Negeri Surabaya, describing the application, analysing lecturers' responses to its strengths and weaknesses, and testing the effect of implementation quality on administrative effectiveness, process efficiency, and user satisfaction. Grounded in the DeLone and McLean model, a quantitative explanatory design was complemented by descriptive analysis of open responses. Data from 550 active SIM-PAK users were collected via an online five-point Likert questionnaire; all constructs showed Cronbach's alpha above 0.90, analysed using descriptive statistics, Pearson correlation, and simple linear regression. Implementation quality had a positive, significant effect on all three outcomes (p < 0.001), strongest on satisfaction, supporting more sustainable, higher-quality governance aligned with SDG 4.]]>
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