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Linking Human Capital, Information Technology and Material Handling Equipment to Warehouse Operations Performance Azahari Ramli; Muhammad Shukri Bakar; Buba Musa Pulka; Najafi Auwalu Ibrahim
International Journal of Supply Chain Management Vol 6, No 4 (2017): International Journal of Supply Chain Management (IJSCM)
Publisher : International Journal of Supply Chain Management

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Abstract

Human capital, information technology and material handling equipment are considered as the vital resources needed by organization in operating warehouse effectively and efficiently. However, there are very few previous studies that have proved conclusively the relationships between these resources and warehouse operation performance. Hence, this study is conducted to determine these relationships in order to explain better how these resources should be given priority. A set of questionnaires were developed for a population of 1,589 licensed manufacturing warehouses in Peninsular Malaysia. A total of 800 warehouse managers participated in the study. The data were collected via mail and 102 valid responses were analysed. The study found that all these resources had positive and significant relationship with warehouse operations performance. The study concluded that human capital should be given high priority in the warehouse operations to enable firms achieve high performance.
Determinants of E-Logistic Customer Satisfaction: A Mediating Role of Information and Communication Technology (ICT) Waseem-Ul- Hameed; Shahid Nadeem; Muhammad Azeem; Ahmad Ibrahim Aljumah; Raji Abdulwasiu Adeyemi
International Journal of Supply Chain Management Vol 7, No 1 (2018): International Journal of Supply Chain Management (IJSCM)
Publisher : International Journal of Supply Chain Management

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Abstract

In the recent decade, with the increase in e-logistic services, the problem of e-logistic customer satisfaction is raised. E-logistic services spread so rapidly worldwide which overlook the significant segment of customer satisfaction. Therefore, the prime objective of the current research study is to develop a comprehensive framework for e-logistics customer satisfaction. Various studies highlighted the area of e-logistic customer satisfaction, however, in a rare case, literature formally documented the problem of e-logistic customer satisfaction. Hence, less attention has been paid to the aspect of customer satisfaction in e-logistic. To address this gap, four hypotheses are proposed concerning the relationship of e-payment, e-traceability, website design with information communication technology (ICT) and e-logistic customer satisfaction. By using the convenience sampling technique, 500 questionnaires were distributed among the e-logistic users. The results of the current study found that e-payment, e-traceability, and website design has a significant positive relationship with ICT and ICT has a significant positive relationship with e-logistic customer satisfaction. This study is contributing to the body of knowledge by developing a comprehensive framework to solve various e-logistic problems. Hence, the current study is helpful for e-logistic companies to mitigate e-logistic customer satisfaction problems.
Information Innovation Management of E-Disclosure Laws Deeppa K; R. Ganapathi
International Journal of Supply Chain Management Vol 7, No 1 (2018): International Journal of Supply Chain Management (IJSCM)
Publisher : International Journal of Supply Chain Management

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Abstract

This paper shows a rundown of the laws identified with electronic disclosure as they apply to common case and the ramifications of these laws in the matter of how data resources should be overseen in an association. The paper talks about the outcomes of resistance and offers rules for information innovation administrators to deliver disclosure demands identified with electronicallystored information.
Problematic Information Technology Innovations and the Rate of Justice Investment: The Judicious Impact of CEO Inducement and Association Anxieties Ahmed, Sarfaraz; Kumaran, T. Senthil
International Journal of Supply Chain Management Vol 7, No 2 (2018): International Journal of Supply Chain Management (IJSCM)
Publisher : International Journal of Supply Chain Management

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Abstract

Problematic data innovation advancements display openings, as well as cause indeterminate effects on firm hazard that influences the value financing expense of a firm. This paper utilized longitudinal information from one-forty-six united states recorded firms that received radio recurrence ID (RFID), a problematic innovation that empowers inventory network prepare development. Results demonstrate that organizations that embraced RFID essentially diminished their cost of value capital, and the decrease was more grounded for firms with more noteworthy CEO motivating force based remuneration and coercive weight. The discoveries enable directors to make systems that expand the advantages of troublesome IT developments.
The Development of Management Information Systems Smithesh Smithesh; Shameem A.
International Journal of Supply Chain Management Vol 7, No 2 (2018): International Journal of Supply Chain Management (IJSCM)
Publisher : International Journal of Supply Chain Management

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Abstract

Each part of administration in the present day age depends intensely on data to flourish. Nothing moves without data and it is for the most part trusted that data is control and that he who has it has control. It is an imperative asset expected to create different assets. Changing conditions and situations have required the requirement for the best possible dispersal of data at different levels of administration. The advancement and utilization of data administration frameworks (MIS) is a cutting edge wonder worried about the utilization of proper data that will prompt better arranging, better basic leadership and better outcomes. In talking about this point, certain crucial ideas should be comprehended and acknowledged. Some of these are: the data idea; the data administration idea; the data framework idea and the administration data idea. These ideas must be completely gotten a handle on before the significance of MIS can be valued. In this paper, an endeavor will be made to inspect these ideas and relate them to authoritative procedures and structures. What's more, administration capacities and the distinctive levels of administration will likewise be highlighted. At long last, an endeavor will be made to relate the MIS to those capacities and levels in authoritative settings. This approach will help in clarifying the significance and impact of MIS in administration.
An Asset-Based Analysis of Supply Chain Quality Management to the Collision of Information Technology Arunkumar S
International Journal of Supply Chain Management Vol 7, No 2 (2018): International Journal of Supply Chain Management (IJSCM)
Publisher : International Journal of Supply Chain Management

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Abstract

The target of this paper expands upon earlier research, to give some new points of view in clarifying how Information Technology (IT) can make a maintained competitive advantage (MCA) and supply chain quality management (SCQM) capacities for the firm. The outcome demonstrates that the vast majority of IT assets are emphatically related with SCQM capacities and firm execution. Particularly, the outside-in and crossing assets will probably accomplish better supply chain quality capacities and give a MCA to firm execution.Keywords-Asset-Based analysis, Information Technology (IT), maintained competitive advantage (MCA), supply chain quality management (SCQM).Keywords-Asset-Based analysis, Information Technology (IT), maintained competitive advantage (MCA), supply chain quality management (SCQM).
Development and Reserve Responsive Information System C, Devi; Rajasekar, D.
International Journal of Supply Chain Management Vol 7, No 2 (2018): International Journal of Supply Chain Management (IJSCM)
Publisher : International Journal of Supply Chain Management

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Abstract

-Business forms include a few points of view that have an impact in every one of the periods of the business procedure administration lifecycle. The authoritative point of view addresses the path in which HR partake in process exercises. HR is of most extreme significance as they are in charge of the right execution of procedures. In any case, the authoritative viewpoint has gotten less consideration than others and the current support is restricted. With the point of facilitating the improvement of advances in human asset administration in business forms, in this paper we display a novel structure that gathers a few angles to be considered alongside the current support.
A New Disaster Aid Information System Model for Indonesia Red Cross: A Case Study in East Java Province Gede A WIDYADANA; Djoni H Setiabudi; Vivi Harsono; Randy Christian Wongso
International Journal of Supply Chain Management Vol 7, No 3 (2018): International Journal of Supply Chain Management (IJSCM)
Publisher : International Journal of Supply Chain Management

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Abstract

Humanitarian logistics is a complex system since there are many individuals and institutions should collaborate when a disaster happen. Therefore a good information system will be developed in this research to make the funding and distribution process efficient and effective. The model is developed based on a survey to 101 individuals in Surabaya, East Java, Indonesia to know their perception about humanitarian aids. The information model is developed for Indonesia Red Cross since this institution is the most trustworthy institution but only few respondents have donated their donation through this organisation. The model is developed by incorporating convenience store chain since they are good in distribution channel and networking. The system model result in more efficient and effective distribution process.
Housing Decision Making Technical Information: An Approach for Improving Quality Housing Delivery during the Initiation Development Phase Process Rozlin Zainal; Sulzakimin Mohamed; Norliana Sarpin; Seow Ta Wee; Zarina Shamsudin; Indera Syahrul Mat Radzuan
International Journal of Supply Chain Management Vol 7, No 3 (2018): International Journal of Supply Chain Management (IJSCM)
Publisher : International Journal of Supply Chain Management

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Abstract

Incomplete communication between decision maker, proposer, and secretariat happened due to time constraint and distance's factor among them in the decision-making process for housing development project. Consequently, the convenience of information becomes limited due to the restricted amount of data given by the developer. The problem is to make the best decision in construction; it must come from various information sources and specialists, especially in housing where the sector is near to the public (social) objective. Due to these decision-making problems, the developer faces a late delivery and sick housing project conflict. This paper aims to identify the technical decision making information for housing development at the initiation phase in Malaysia. Delphi method is employed by using questionnaire survey which involved 50 private developers for the first round of data collection. However, only 34 developers contributed to the second round of the data collection process. At the last round, only 12 developers were finalized as the main contributor in the final process. As a result, the findings are work schedule, location and size of project are most necessary information in technical information part which are required for decision making for housing development among Malaysian developers. Moreover, the advancement of skill must be improved and developers should not be easily pleased with their achievement as the information technology advances at a pace we can hardly keep up with.
Emergency Management Information Frameworks for Spatial-alert Iterative Integration C, Devi; D. Rajasekar, D. Rajasekar
International Journal of Supply Chain Management Vol 7, No 3 (2018): International Journal of Supply Chain Management (IJSCM)
Publisher : International Journal of Supply Chain Management

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Abstract

Information frameworks are assuming progressively more imperative part in current emergency administration handle. A coordinated framework with abilities like foreknowledge, forecast and choice bolster capacities can give considerable included an incentive to leaders both strategic and arrangement making levels. It is however a testing errand to consistently incorporate different frameworks with devoted functionalities on useful and specialized angles, particularly when these frameworks are produced autonomously from each other with considerably extraordinary plan method of reasoning and programming innovation. In this paper, an iterative framework coordination approach is proposed by fitting administration situated, show driven and nimble framework improvement. A few outline standards and best practices from the product building group are received to encourage the incorporation undertaking. Furthermore, additional consideration is paid to give upgraded support to incorporating spatial information into the emergency administration work process. This approach means to give a commonsense framework reconciliation philosophy to incorporate emergency management information frameworks in a more compelling and proficient form.

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