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E-Commerce and Digital Markets: A Literature Review on Opportunities and Challenges of Change Management in Information Technology Yurika Narulita Maulidya Yurika
Jurnal Ilmu Komputer dan Sistem Informasi |JIKSI| Vol. 4 No. 1 (2023): Jurnal Ilmu Komputer dan Sistem Informasi (JIKSI)
Publisher : Institute of Information Technology and Social Science (IITSS)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61346/jiksi.v4i1.187

Abstract

This article aims to empirically describe change management in the digital era from the perspective of organizational opportunities and challenges. The method employed is a literature study using a qualitative approach. The researcher collected relevant scientific articles from ScienceDirect and Google Scholar using the keywords change management, digital era, challenges, and opportunities to support the conceptual analysis. The findings indicate that factors influencing change include knowledge, skills, trust among organizational members, and the organizational environment. The challenges in implementing change generally stem from resistance, which can be categorized into individual and organizational resistance. Individual resistance includes habits, the need for security, economic factors, fear of the unknown, and perception. Overall, this study emphasizes that managing change in the digital era requires adaptability, strategic use of information technology, and leadership capable of aligning organizational transformation with digital opportunities.
Analysis of E-Government Service Quality Using the E-GovQual Method (A Case Study at the Department of Communication and Information of Muara Enim Regency) Meta Marta Lopa
Jurnal Ilmu Komputer dan Sistem Informasi |JIKSI| Vol. 6 No. 1 (2025): Jurnal Ilmu Komputer dan Sistem Informasi (JIKSI)
Publisher : Institute of Information Technology and Social Science (IITSS)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61346/jiksi.v6i1.192

Abstract

This study analyzes the quality of e-government services using the E-GovQual method at the Department of Communication and Information of Muara Enim Regency. Data collection was conducted through questionnaires, interviews, and observations with a total of 110 respondents. Validity test results indicated that all variable indicators exceeded the R-table value (R-count > 0.1562), confirming their validity. Reliability tests demonstrated consistent results for each variable: efficiency (0.581), trust (0.562), reliability (0.605), and citizen support (1.000). The findings reveal that the service quality of the Muara Enim Regency e-government website is generally satisfactory. However, several aspects, particularly user trust and citizen support, require improvement to enhance overall service effectiveness and user satisfaction.
Analysis and Design of the Archiving Information System for the Special Crime Unit Case Study: Criminal Investigation Unit (Satreskrim) of Palembang City Police Ismail Adam
Jurnal Ilmu Komputer dan Sistem Informasi |JIKSI| Vol. 6 No. 1 (2025): Jurnal Ilmu Komputer dan Sistem Informasi (JIKSI)
Publisher : Institute of Information Technology and Social Science (IITSS)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61346/jiksi.v6i1.193

Abstract

This study aims to design and develop an information system for digital archiving to optimize and streamline access to archival records using a centralized database. The final outcome is a fully functional archiving system constructed with PHP and MySQL, applying the Total Architecture Synthesis (TAS) method. Data collection involved interviews, literature reviews, observation, and system testing. The analysis identified several major constraints: the high volume of incoming case files, lack of documentation on file custodians, limited accessibility of data, and difficulty for leadership to monitor case files in the Special Crime Unit of the Palembang City Police. In addition, vulnerability to file loss and prolonged data searches were common. The proposed solution, designed using object-oriented methods and the TAS framework, produced a web-based information system capable of online operation. This system enhances performance within the Special Crime Unit by enabling secure, efficient, and accessible digital archiving.
Software Piracy: A Literature Study on Ethical Issues in Information Technology Muhammad Idzha Adhitya Ranius
Jurnal Ilmu Komputer dan Sistem Informasi |JIKSI| Vol. 6 No. 1 (2025): Jurnal Ilmu Komputer dan Sistem Informasi (JIKSI)
Publisher : Institute of Information Technology and Social Science (IITSS)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61346/jiksi.v6i1.194

Abstract

Ethics constitute a set of principles, norms, and moral guidelines that direct human conduct. These ethical foundations play a vital role in technology, particularly software, which continues to evolve rapidly. The increasing demand for high-quality software has, however, encouraged unethical behavior such as software piracy. This study examines software piracy from an ethical perspective within information systems. A narrative literature review method was employed, synthesizing reputable national and international publications and established institutional practices especially scholarly journals recognized for upholding research ethics. The review identifies the major impacts, applicable legal frameworks, and potential solutions concerning the use of pirated software within Information Technology Ethics. The findings emphasize the importance of ethical awareness and the adoption of licensed software to mitigate piracy and enhance responsible technology use.
Knowledge Management: A Literature Study on Management Opportunities in Information Technology Puji Lestari
Jurnal Ilmu Komputer dan Sistem Informasi |JIKSI| Vol. 6 No. 1 (2025): Jurnal Ilmu Komputer dan Sistem Informasi (JIKSI)
Publisher : Institute of Information Technology and Social Science (IITSS)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61346/jiksi.v6i1.195

Abstract

Knowledge management has become a critical focus in the contemporary business landscape, particularly in the era of rapidly advancing information technology. It enables organizations to systematically collect, store, organize, and disseminate knowledge to enhance decision-making and performance. In the current digital environment, knowledge management plays an increasingly significant role in improving organizational performance, driving innovation, and strengthening competitive advantage. By implementing best practices and addressing potential challenges, information technology organizations can utilize knowledge management more effectively. Furthermore, the field continues to evolve alongside technological advancements, including the integration of artificial intelligence and advanced data analytics. Therefore, information technology companies must continuously update and refine their knowledge management practices to remain relevant and effective within the constantly changing technological landscape.
Library Information System Using QR Code Technology at Patra Mandiri 2 Junior High School, Palembang Rey Aprinaldo
Jurnal Ilmu Komputer dan Sistem Informasi |JIKSI| Vol. 6 No. 2 (2025): Jurnal Ilmu Komputer dan Sistem Informasi (JIKSI)
Publisher : Institute of Information Technology and Social Science (IITSS)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61346/jiksi.v6i2.201

Abstract

The library of Patra Mandiri 2 Junior High School in Palembang still employs manual data collection methods, where records such as book inventories and transactions are maintained using notebooks and paper-based systems. This approach is time-consuming and prone to human error, which negatively affects library management and service efficiency. To overcome these limitations, a computerized Library Information System (LIS) was developed by integrating QR Code (Quick Response Code) technology as the central component for data access and management. The QR Code serves as a primary key for retrieving book information, while a webcam functions as the QR Code scanner. The research was conducted at Patra Mandiri 2 Junior High School, located in the Pertamina Complex, Flamboyan Street, Sungai Gerong, Plaju District, Banyuasin Regency, South Sumatra 30763. The study applied a descriptive research method and utilized the Rapid Application Development (RAD) model for system development. The objective of this study is to build a web-based library information system that integrates QR Code technology to facilitate borrowing, returning, and reporting processes. The resulting system enables efficient, accurate, and accessible library operations for students and staff.
Illegal Downloading and Copyright Infringement: An Ethical Problem in Information Technology Desra Triyunsari
Jurnal Ilmu Komputer dan Sistem Informasi |JIKSI| Vol. 5 No. 1 (2024): Jurnal Ilmu Komputer dan Sistem Informasi (JIKSI)
Publisher : Institute of Information Technology and Social Science (IITSS)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61346/jiksi.v5i1.202

Abstract

Copyright is an exclusive right automatically granted to creators upon the realization of their work in a tangible form, in accordance with declarative legal principles and within the scope of existing legislation. Copyright infringement causes significant harm to creators, particularly through economic loss. Therefore, legal protection of copyright must be enforced effectively. Cinematographic works, such as films, are among the creative works protected by copyright law. However, in practice, digital piracy is prevalent, with many individuals illegally downloading or reproducing original films. The development of information technology has brought substantial benefits but also harmful effects, including the widespread occurrence of digital piracy. The lack of public awareness and understanding regarding copyright law enforcement contributes to persistent violations, including illegal film downloading. This study examines the legal and ethical implications of digital piracy and explores the enforcement of copyright law to address the issue of illegal downloading in Indonesia.
A Literature Study: Ethical Problems in Information Technology in Identity Theft Cases M. Yonandio Lazuardi
Jurnal Ilmu Komputer dan Sistem Informasi |JIKSI| Vol. 5 No. 1 (2024): Jurnal Ilmu Komputer dan Sistem Informasi (JIKSI)
Publisher : Institute of Information Technology and Social Science (IITSS)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61346/jiksi.v5i1.203

Abstract

Identity theft has become a major ethical and security issue in the digital era. The widespread use of information technology has enabled offenders to exploit personal information with increasing sophistication. Identity theft occurs when an individual’s personal data such as name, address, date of birth, or bank information is stolen and used without consent, often resulting in financial and reputational damage. This study identifies and analyzes ethical concerns arising from identity theft, emphasizing privacy violations and misuse of customer data. Using a literature study method, this paper reviews prior research on the causes, impacts, and mitigation of identity theft within the context of information ethics. The findings highlight that identity theft stems not only from technical vulnerabilities but also from moral negligence and weak regulatory enforcement. Strengthening data-protection policies, promoting digital ethics, and raising public awareness are essential steps toward reducing such crimes and preserving trust in information systems.
Hacking Techniques in Data Theft: A Literature Study on Ethical Problems in Information Technology Rahman Rulli Arjiansa
Jurnal Ilmu Komputer dan Sistem Informasi |JIKSI| Vol. 5 No. 1 (2024): Jurnal Ilmu Komputer dan Sistem Informasi (JIKSI)
Publisher : Institute of Information Technology and Social Science (IITSS)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61346/jiksi.v5i1.204

Abstract

The advancement of information technology (IT), particularly in computing and internet-based communication, has significantly influenced modern human life. However, rapid digital development has also increased vulnerabilities, especially in data security. One of the most prominent ethical issues in today’s IT landscape is data theft, encompassing a wide range of cybercrimes such as hacking, spyware, and phishing. These attacks employ sophisticated techniques including pharming, spoofing, and identity fraud that lead to serious consequences such as financial loss, privacy invasion, reputational damage, and compromised national security. This study explores the phenomenon of data theft, identifies various hacking techniques used to obtain information illegally, and discusses the ethical dimensions of IT practices. Using a literature-based descriptive qualitative approach, this study reviews prior research to synthesize preventive ethical strategies in information management. The findings reveal that enhancing ethical awareness, strengthening data protection measures, and fostering collaboration among IT stakeholders are crucial to mitigating data-theft risks and maintaining integrity in digital ecosystems.
Ethical and Social Issues: A Literature Study on Management Problems in Information Technology Rosidah
Jurnal Ilmu Komputer dan Sistem Informasi |JIKSI| Vol. 5 No. 1 (2024): Jurnal Ilmu Komputer dan Sistem Informasi (JIKSI)
Publisher : Institute of Information Technology and Social Science (IITSS)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61346/jiksi.v5i1.205

Abstract

The rapid advancement of information technology, particularly in the field of computer science, has significantly influenced ethical awareness in modern society. Ethical concerns in computer use are increasingly discussed due to growing public anxiety about privacy, data ownership, and access rights. While technological innovation provides substantial benefits, unethical practices such as software piracy, data manipulation, and privacy violations pose serious challenges. Computer ethics extends beyond technical issues it involves understanding how individuals and organizations apply moral principles when utilizing technology. This study investigates ethical and social problems in the management of information technology and examines the role of moral and social values in shaping ethical information system management. The findings emphasize the importance of ethical comprehension and awareness among technology users to promote responsible, transparent, and socially beneficial IT practices that align with both moral and legal standards.

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