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Jurnal Ilmiah Universitas Batanghari Jambi
ISSN : 14118939     EISSN : 25494236     DOI : -
Jurnal Ilmiah Universitas Batanghari Jambi adalah peer-review jurnal akses terbuka yang bertujuan untuk berbagi dan diskusi mengenai isu dan hasil penelitian yang lagi hangat pada saat ini. Jurnal ini diterbitkan oleh Lembaga Penelitian dan Pengabdian pada Masyarakat Universitas Batanghari Jambi, Jurnal ini mencakup multidisiplin ilmu, terbit sebanyak tiga kali dalam setahun yaitu pada bulan Februari, Juli dan Oktober.
Arjuna Subject : -
Articles 2,649 Documents
Efektivitas Model Riset Berdampak dalam Menyelesaikan Permasalahan Sosial Ekonomi di Provinsi Jambi Deka Veronica; Adi Putra; Candra Ovita Sari
Jurnal Ilmiah Universitas Batanghari Jambi Vol 26, No 2 (2026): Juli
Publisher : Universitas Batanghari Jambi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33087/jiubj.v26i2.6499

Abstract

This study aims to examine the effect of implementing an impact-oriented research model by lecturers at Universitas Muhammadiyah Jambi on the resolution of local issues in Jambi Province, with local stakeholder support acting as a mediating variable. Data were collected through questionnaires administered to 42 lecturers and analyzed using path analysis. The results indicate that the impact-oriented research model has a strong direct effect on resolving local issues, with a coefficient of 0.587. An indirect effect of 0.074 was also identified through local stakeholder support. The total effect of 0.661 suggests that stakeholder support functions as a partial mediator. These findings highlight the importance of strengthening impact-oriented research to enhance the relevance, usefulness, and sustainability of university research.
Web-Based IT Service Management (ITSM) Design and Implementation for Ticketing Documentation and Troubleshooting Rafin Simanjuntak; Mario Iskandar
Jurnal Ilmiah Universitas Batanghari Jambi Vol 26, No 2 (2026): Juli
Publisher : Universitas Batanghari Jambi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33087/jiubj.v26i2.6527

Abstract

The purpose of this research is to develop a Web-Based IT Service Management (ITSM) system that facilitates centralized ticket handling and troubleshooting documentation. The system is implemented using the Python Django framework with SQLite as its database. To improve fairness and efficiency in task allocation, a request-based assignment mechanism has been implemented, allowing technicians to select and manage their own tickets. The system offers several key features, including role-specific dashboards, a real-time performance monitoring dashboard for technicians, repair logs, notifications for every ticket status update, and articles collectively referred to as a knowledge base that serve as a guide for users. The implementation of this ITSM solution is expected to overcome existing limitations within the IT support unit, accelerate problem resolution in accordance with service level agreements (SLAs), and generate accurate performance data to support future evaluations and continuous improvement of IT services.
Evaluasi Kualitas Air Limbah pada Sistem Pengolahan Air Limbah Domestik Terpusat (Spald-T) Kota Jambi Virda Diah Agustina; Marhadi Marhadi; Peppy Herawati
Jurnal Ilmiah Universitas Batanghari Jambi Vol 26, No 2 (2026): Juli
Publisher : Universitas Batanghari Jambi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33087/jiubj.v26i2.6505

Abstract

The problem of household waste has become so significant that it requires human resources to overcome it. To reduce pollution and recycle household waste, wastewater treatment facilities are needed. One of them is the International Paper Industry (IPAL) in Jambi City which uses APSDT (Antimicrobial photo-sonodynamic therapy) technology to treat domestic wastewater using moving bed biofilm reactor (MBBR) technology. To evaluate the quality of incoming and outgoing wastewater at the Jambi City IPAL, a study was conducted to measure pH (potential of Hydrogen), BOD (Biological Oxygen Demand), COD (Chemical Oxygen Demand), TSS (Total Suspended Solid), Oil & Fat, Ammonia, and Total Coliform in accordance with Domestic Wastewater Quality Standards. Samples of the Jambi City IPAL were tested at the Jolli Lestari Internasional (JLI) Laboratory. The test results confirmed positive results for the TSS, Ammonia, and Total Coliform parameters, while the wastewater at the outlet also met the quality standards according to the Domestic Wastewater Quality Standards, except for the TSS parameter.
Pengaruh Financial experience dan Financial attitude terhadap Financial management behaviour melalui Locus of control pada Pegawai PT. Bank Pembangunan Daerah Jambi Cabang Bangko Marlina Putri Ayu; Arna Suryani; Sudirman Sudirman
Jurnal Ilmiah Universitas Batanghari Jambi Vol 26, No 2 (2026): Juli
Publisher : Universitas Batanghari Jambi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33087/jiubj.v26i2.6553

Abstract

This study aims to determine and describe the picture of financial experience, financial attitude, locus of control and financial management behavior in employees of PT. Bank Pembangunan Daerah Jambi Bangko Branch and to determine and analyze the influence of financial experience and financial attitude on financial management behavior through locus of control in employees of PT. Bank Pembangunan Daerah Jambi Bangko Branch. This type of research uses descriptive verification research. This study uses the PLS analysis method. Based on the results of the study, it shows that financial experience and locus of control have a positive and significant effect on financial management behavior, while financial attitude does not have a significant effect on financial management behavior. However, financial attitude is still able to influence financial management behavior through locus of control as a mediating variable. The results of this study indicate that financial experience and self-control ability have an important role in shaping the financial management behavior of employees at PT. Bank Pembangunan Daerah Jambi Bangko Branch.
Analisis Konsentrasi Karbondioksida (CO₂) di Tempat Pemrosesan Akhir Sampah (TPA) Talang Gilo Kota Jambi Putri Hana Fauzyah; Guntar Marolop Saragih; Hadrah Hadrah
Jurnal Ilmiah Universitas Batanghari Jambi Vol 26, No 2 (2026): Juli
Publisher : Universitas Batanghari Jambi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33087/jiubj.v26i2.6475

Abstract

This study aims to analyze CO₂ concentration levels at TPA Talang Gulo and examine the relationship between CO₂ concentration and environmental factors, including air temperature, humidity, wind speed, and rainfall. The research employed a quantitative descriptive method with field measurements conducted over seven consecutive days at three observation periods each day (morning, afternoon, and evening). CO₂ concentration, air temperature, and humidity were measured using a digital CO₂ meter equipped with temperature and humidity sensors, while wind speed was measured using an anemometer. The collected data were analyzed using descriptive statistics and Pearson correlation analysis to determine the direction and strength of the relationships between variables. The results showed that CO₂ concentrations ranged from 470 to 796 ppm, with higher concentrations generally observed in the morning and lower concentrations in the afternoon and evening. Correlation analysis indicated a strong negative relationship between air temperature and CO₂ concentration, a weak negative relationship between wind speed and CO₂ concentration, and a strong positive relationship between humidity and CO₂ concentration, while rainfall showed a very weak relationship. This study provides quantitative insight into the dynamics of CO₂ concentration in the active landfill zone and serves as a basis for efforts to control greenhouse gas emissions from the municipal solid waste sector in Jambi City.
Pengaruh Pemanfaatan E-Channel dan Literasi Digital terhadap Tingkat Kepuasan Nasabah Bank Jatim Cabang Kraksaan Dini Fitriani Ali; Rizki Febri Eka Pradani
Jurnal Ilmiah Universitas Batanghari Jambi Vol 26, No 2 (2026): Juli
Publisher : Universitas Batanghari Jambi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33087/jiubj.v26i2.6564

Abstract

Digital transformation in the banking sector is driving banks to develop technology-based services to improve service quality and customer satisfaction. The success of implementing digital services is influenced not only by the quality of e-channels but also by customers’ level of digital literacy in effectively utilizing technology. This study aims to analyze the influence of e-channel usage and digital literacy on customer satisfaction levels at Bank Jatim’s Kraksaan Branch, both partially and simultaneously. The study employs a quantitative approach using an associative-causal research design. The study population consisted of 5,200 active JConnect users, with a sample of 371 respondents determined using the Slovin formula through simple random sampling. Data were collected via a questionnaire and analyzed using multiple linear regression with IBM SPSS Statistics. The results indicate that the use of e-channels has a positive and significant effect on customer satisfaction. Digital literacy also has a positive and significant impact on customer satisfaction. Furthermore, the simultaneous use of e-channels and digital literacy has been shown to have a positive and significant impact on customer satisfaction at Bank Jatim’s Kraksaan Branch. These findings indicate that improvements in the quality of digital services must be balanced with improvements in customer digital literacy so that the implementation of digital banking transformation can deliver an optimal service experience and enhance customer satisfaction.
Pengaruh Komitmen Organisasi dan Kepuasan Kerja melalui Motivasi terhadap Kinerja Karyawan pada PT. Bank Pembangunan Daerah Jambi Kantor Cabang Sutomo Muhammad Iqbal Wendry; Arna Suryani; Sudirman Sudirman
Jurnal Ilmiah Universitas Batanghari Jambi Vol 26, No 2 (2026): Juli
Publisher : Universitas Batanghari Jambi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33087/jiubj.v26i2.6556

Abstract

This study aims to describe and analyze the influence of organizational commitment and job satisfaction on employee performance—both directly and indirectly through motivation—among employees at the Sutomo Branch of Bank Jambi (Regional Development Bank of Jambi). The research variables include organizational commitment, job satisfaction, motivation, and employee performance. The study population consists of all 55 permanent employees at the Bank Jambi Sutomo Branch; consequently, a census sampling technique was employed. Data analysis was conducted using the Partial Least Squares–Structural Equation Modeling (PLS-SEM) method. The results indicate that organizational commitment and job satisfaction have a positive and significant effect on work motivation. Organizational commitment has a positive and significant effect on employee performance, whereas job satisfaction does not have a significant direct effect on employee performance. Furthermore, motivation has a positive and significant effect on employee performance. This implies that motivation mediates the influence of organizational commitment and job satisfaction on employee performance. Thus, motivation serves as a crucial factor in enhancing employee performance at the Bank Jambi Sutomo Branch.
Pengaruh Kompetensi dan Fasilitas Kerja terhadap Kinerja Pegawai melalui Keterlibatan Kerja pada Dinas Kependudukan dan Pencatatan Sipil Kabupaten Bungo Hermanto Hermanto; Fakhrul Rozi Yamali; Mufidah Mufidah
Jurnal Ilmiah Universitas Batanghari Jambi Vol 26, No 2 (2026): Juli
Publisher : Universitas Batanghari Jambi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33087/jiubj.v26i2.6562

Abstract

This study aims to examine the effect of competence and work facilities on employee engagement and their implications for employee performance at the Population and Civil Registration Office of Bungo Regency. The study employed a quantitative explanatory research design. Data were collected through questionnaires distributed to employees and analyzed using Partial Least Squares–Structural Equation Modeling (PLS-SEM) with SmartPLS software. The findings indicate that competence and work facilities have a positive effect on employee engagement. Furthermore, competence, work facilities, and employee engagement positively influence employee performance. Employee engagement also acts as a mediating variable in the relationship between competence and work facilities and employee performance. These findings suggest that improving employee competence supported by adequate work facilities can strengthen employee engagement, which ultimately enhances employee performance. This study contributes to the development of human resource management literature in the public sector and provides practical recommendations for improving the quality of public services through competency development, adequate work facilities, and stronger employee engagement.
Pengaruh Pertumbuhan Ekonomi, Inflasi, Angkatan Kerja dan Kemiskinan terhadap Upah Minimum Regional di Provinsi Jawa Barat Velin Aulia Febrianti; Sodik Dwi Purnomo; Anisa Fatmawati
Jurnal Ilmiah Universitas Batanghari Jambi Vol 26, No 2 (2026): Juli
Publisher : Universitas Batanghari Jambi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33087/jiubj.v26i2.6569

Abstract

The determination of Regional Minimum Wage (UMK) serves as a strategic policy instrument to maintain workers' purchasing power and regional economic stability. This study aims to analyze the effects of Economic Growth, Inflation Rate, Labor Force Participation Rate, and Poverty Rate on UMK in West Java Province. A descriptive quantitative approach was employed using panel data regression across 27 regencies/cities from 2010 to 2025, yielding a total of 432 observations. The findings reveal that Economic Growth and Inflation Rate have a negative and significant effect on UMK, indicating that GRDP expansion and price increases have not been optimally converted into drivers for wage increases. Conversely, the Labor Force Participation Rate shows a positive and significant effect, suggesting that higher labor participation provides a tangible push toward wage adjustments. Meanwhile, the Poverty Rate exerts a negative and significant influence, demonstrating that high poverty levels tend to hold back the pace of UMK adjustments. Policy implications require the Regional Wage Council to revise the wage-setting formulation so that it does not rely rigidly on economic growth alone, but rather adapts more flexibly to price stability, labor force quality enhancement, and integrated regional poverty alleviation.
Preferensi Investor terhadap Instrumen Pendapatan Tetap Syariah di Tengah Ketidakpastian Ekonomi Heru Setyowiyono; M. Nashrullah; Gayuh Kawedar; Muhamad Aqim Adlan; Dede Nurohman
Jurnal Ilmiah Universitas Batanghari Jambi Vol 26, No 2 (2026): Juli
Publisher : Universitas Batanghari Jambi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33087/jiubj.v26i2.6533

Abstract

Macroeconomic uncertainty that triggers volatility in equity markets has encouraged investors to rebalance their portfolios toward Sharia-compliant hedging instruments. This shift is evidenced by data from the Financial Services Authority (OJK), which recorded significant growth in the outstanding value of Sukuk instruments between 2020 and 2024. This study employs a descriptive qualitative approach based on documentary analysis of secondary data to examine the transformation of investor preferences toward Islamic fixed-income instruments in the Indonesian capital market. The findings reveal that investment allocation decisions are no longer driven solely by return maximization but are increasingly influenced by risk mitigation awareness and adherence to an Islamic worldview. Furthermore, the structural characteristics of Sukuk, which require underlying tangible assets, have proven effective in minimizing speculative practices while simultaneously supporting the growing trend of Environmental, Social, and Governance (ESG)-oriented sustainable investment. Therefore, adaptive policy formulation and continuous innovation in Islamic financial products are essential for regulators to maintain domestic market liquidity and enhance resilience against future economic contractions.