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INDONESIA
Jurnal Organisasi Dan Manajemen
Published by Universitas Terbuka
ISSN : 20859686     EISSN : 24429155     DOI : -
Merupakan media informasi dan komunikasi para praktisi, peneliti, dan akademisi yang berkecimpung dan menaruh minat serta perhatian pada pengembangan organisasi dan manajemen. Diterbitkan oleh Lembaga Penelitian dan Pengabdian kepada Masyarakat, Universitas Terbuka.
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Articles 389 Documents
DAMPAK KEBIJAKAN DESENTRALISASI FISKAL TERHADAP TRANSFORMASI EKONOMI DI PROVINSI JAWA BARAT Dirgantoro, Muhammad Arief; Mangkuprawira, S; Siregar, H; Sinaga, B.M
Jurnal Organisasi dan Manajemen Vol 5 No 1 (2009)
Publisher : LPPM Universitas Terbuka

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The objectives of this research are : (1) to analyze structural economic transformation in West Java Province, (2) to analyze linkage inter sector on economic transformation process inter farm, industry and other sectors, (3) to analyze impact of fiscal decentralization to economic growth and structure economic transformation in West Java Province.   In order to answer the above, a simultaneous equity model was established, consisting of 32 structural equities and 15 identity equities. Furthermore, this research used data pooling where data were analyzed with descriptive analysis, econometrics model, as well as predictions using a variety of policy scenario alternatives.  Model was then estimated by 2SLS method with SYSLIN procedures, while prediction simulation was performed by using SIMNLIN procedures.  In its development era, West Java province have done transformation of economy.  During this economy structure transformation process, the decrease on agricultural sector contribution was automatically increase contribution on industry, but it was not increase contribution on other sector.  The increase on local taxes receipt gave positive impact on output growth, and it gave economy structure transformation.  The increase personel current expenditure gave positive impact on agriculture output growth and economic ratio.  The increase development expenditure for agriculture gave positive impact on output growth agriculture and economic ratio, but it gave negative impact on total output growth.  The increase expenditure for infrastructure gave positive impact on output growth, ang it gave economy structure transformation.
PENGARUH KUALITAS LAYANAN, KUALITAS PRODUK DAN KEPUASAN NASABAH SEBAGAI PREDIKTOR DALAM MENINGKATKAN LOYALITAS NASABAH Ismail, Riswandhi
Jurnal Organisasi dan Manajemen Vol 10 No 2 (2014)
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The objective creation of new products and improvement of services is to retain existing customers and attract new customers. Customers are satisfied with the services received will foster customer loyalty so that will be a loyal customer. The purpose of this study is to analyze how much influence the quality of service, product quality and customer satisfaction as a predictor of customer loyalty on the PT. BPR Syarikat Madani. The data were processed using the statistical program for Windows version 20.0 Amos to test for normality, Confirmatory Factor Analysis (CFA) and test the effect of using Structural Equation Modeling (SEM). This study concludes that the quality of service and product quality significantly influence customer satisfaction. While the quality of service and quality of products have a significant effect on customer loyalty. Product quality significantly affect customer satisfaction and customer satisfaction on customer loyalty perpengaruh significant. Tujuan penciptaan berbagai produk dan peningkatan layanan tersebut adalah untuk mempertahankan nasabah lama dan menarik nasabah baru. Nasabah yang merasa puas terhadap pelayanan yang diterimanya akan menumbuhkan loyalitas nasabah sehingga akan menjadi nasabah yang setia. Tujuan penelitian ini adalah menganalisis seberapa jauh pengaruh kualitas layanan, kualitas produk dan kepuasan sebagai nasabah prediktor terhadap loyalitas nasabah pada PT. BPRS Syarikat Madani. Data diolah menggunakan program statistik Amos for Windows version 20.0 untuk menguji normalitas, Confirmatory Factor Analysis (CFA) serta uji pengaruh menggunakan Structural Equation Modelling (SEM). Penelitian ini menyimpulkan bahwa kualitas layanan dan kualitas produk berpengaruh signifikan terhadap kepuasan nasabah. Sementara kualitas layanan dan kualitas produk berpengaruh signifikan terhadap loyalitas nasabah. Kualitas produk berpengaruh secara signifikan terhadap kepuasan nasabah dan kepuasan nasabah perpengaruh signifikan terhadap loyalitas nasabah.
ANALISIS EFISIENSI USAHATANI PADI DI JAWA TENGAH (PENERAPAN ANALISIS FRONTIER) Darwanto, Darwanto
Jurnal Organisasi dan Manajemen Vol 6 No 1 (2010)
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Agriculture development very supposed can to give larger ones contribution in order to increase citizen alive standard. Development opportunity of usahatani padi very depending from efeciency of usahatani. This research tries to see efeciency usahatani padi central java. Research use model frontier to know efeciency. Research result show usahatani padi that run at research region presents in condition increasing returrn to scale (IRS) so that can be said that this condition is proper to be developed. This research also show that usahatani padi inefficient if seen from price efficiency (eh) and economy efficiency (ee).
HUBUNGAN ANTARA PENDAPATAN NASIONAL DAN INVESTASI DI INDONESIA (Suatu Kajian Ekonomi Makro dengan Model VAR) Kholis, Muhammad; Astuti, Diah; Febrianti, Rini
Jurnal Organisasi dan Manajemen Vol 12 No 1 (2016)
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Some previous studies suggested pros and cons regarding the correlation between investment and economic growth. The study is to determined if investment in Indonesia has a positive influence on the economic growth in Indonesia. This study uses a Vector Auto Regression/ VAR. Variables used in this study include economic growth, investment growth, export growth and import growth. The calculations show that investment growth and export growth has a positive effect on economic growth, whereas import growth has a negative effect on economic growth in Indonesia. These results indicate that the driver of economic growth is investment and exports. Thus, the government must create a climate to increase the role of investment in economic growth. Beberapa kajian terdahulu menyatakan adanya pro dan kontra mengenai korelasi antara investasi dengan pertumbuhan ekonomi. Hipotesis yang ingin dibuktikan dalam kajian ini adalah investasi di Indonesia memiliki pengaruh yang positif dengan pertumbuhan ekonomi di Indonesia. Penelitian ini menggunakan metode Vector Auto Regression (VAR). Variabel yang digunakan dalam penelitian ini antara lain pertumbuhan ekonomi, pertumbuhan investasi, pertumbuhan ekspor dan pertumbuhan impor. Hasil perhitungan menunjukkan bahwa pertumbuhan investasi dan pertumbuhan ekspor memiliki pengaruh positif terhadap pertumbuhan ekonomi, sebaliknya pertumbuhan impor memiliki pengaruh negative terhadap pertumbuhan ekonomi di Indonesia. Hasil ini mengindikasikan bahwa pendorong pertumbuhan ekonomi adalah investasi dan ekspor. Dengan demikian pemerintah harus menciptakan iklim untuk meningkatkan peran investasi dalam pertumbuhan ekonomi.
PENGARUH KARAKTERISTIK MANAJER-PEMILIK USAHA, KARAKTERISTIK ORGANISASI DAN LINGKUNGAN EKSTERNAL TERHADAP KAPASITAS INOVASI DAN KINERJA USAHA Kurniati, Edy Dwi
Jurnal Organisasi dan Manajemen Vol 10 No 2 (2014)
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Dynamically changing environment gives challenges the company to always be responsive to change. One of the challenges facing the company is the change in the external environment that require competencies to achieve organizational effectiveness. The object of this study is to analyze the factors that influence the innovative capacity of company, then the next influence on company performance. The study was conducted by taking the data through interviews with 150 small business in the manufacturing sector of Semarang Regency. The sampling technique is done through stratified sampling (Multi-Stage Sampling) with the following steps:(1) The first stage by taking samples of the area. (2) The second stage by taking samples of the small business in manufacturing sector based on business location listed on Department of Trade and Industry in the Semarang Regency. A technique of data analysis in this study was conducted by Structural Equation Modeling (SEM). The results of this study generally found that characteristics factors of manager as the business owner, organizational and external environment has a positive influence on the innovative capacity of small entrepreneurship. The results of this study found that a management role of business owners have a dominant influence on the achievement of innovation capacity. Moreover, this study also found that the capacity of innovation in small entrepreneurship in the manufacturing industry in Semarang Regency is able to improve the achievement of business performance. Perubahan lingkungan yang dinamis memberikan tantangan bagi perusahaan untuk selalu responsive terhadap perubahan. Salah satu tantangan yang dihadapi perusahaan adalah perubahan lingkungan eksternal yang membutuhkan kompetensi untuk mencapai efektivitas organisasi. Penelitian ini bertujuan menganalisis faktor-faktor yang mempengaruhi kapasitas inovasi perusahaan, dan pengaruhnya terhadap kinerja perusahaan. Penelitian dilakukan dengan memberikan angket terhadap 150 usaha kecil di sektor industri pengolahan. Pengambilan sampel dilakukan melalui Multi Stage Sampling dengan tahapan sebagai berikut: (1). Tahap pertama pengambilan sampel berdasarkan wilayah dan (2). Tahap ke dua pengambilan sampel berdasarkan lokasi usaha. Wirausaha yang menjadi responden adalah yang terdaftar di Dinas Perdagangan dan Perindustrian Kabupaten Semarang. Teknik analisis data dalam penelitian ini menggunakan Structural Equation Modelling(SEM). Hasil penelitian secara umum menemukan bahwa faktor karakteristik manajer-pemilik usaha, karakteristik organisasi dan lingkungan eksternal berpengaruh positif terhadap kapasitas inovasi pada usaha kecil. Hasil penelitian ini berhasil membuktikan bahwa peranan manajemen pemilik usaha menjadi faktor terbesar (dominan) yang mempengaruhi pencapaian kapasitas inovasi. Selain itu, penelitian ini juga membuktikan bahwa kapasitas inovasi pada usaha kecil akan mampu meningkatkan pencapaian kinerja usaha.  
ANALISIS PENERAPAN STATISTICAL QUALITY CONTROL PADA BEBAN USAHA PT. PLN Ayuni, Devi
Jurnal Organisasi dan Manajemen Vol 8 No 1 (2012)
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PT. PLN (Persero) is fully responsible for the fulfillment of national electricity. The study was attempted to find out the difference of actual expenses compared to operating expenses in 2005-2006, 2006 -2007, and 2007-2008 at PT. PLN (Persero) and the application of Statistical Analysis Quality Control as one of cost control method. The study focused on the comparation of operating expenses and operating costs. This research used descriptive quantitative analysis. It was found that the plants of PLTGU were always greater than other plant. Based on the control chart, it could be seen that the UCL was Rp 14,292,399 (million) and the LCL was Rp 5,576,779 (million) permonth. It was suggested that PT PLN (Persero) control over its operating costs, so the leakage of operational costs can be avoided. For fiscal year 2010, PT PLN (Persero) should conduct an investigation towards its operational costs by using the Statistical Quality Control. PT. PLN (Persero) bertanggung jawab sepenuhnya atas pemenuhan kebutuhan listrik negara. Penelitian ini berusaha untuk mendapatkan informasi besarnya selisih pergerakan Realisasi Beban Usaha/Biaya Operasional tahun 2005-2006, 2006-2007, dan 2007-2008 pada PT. PLN (Persero) dan penerapan Statistical Quality Control terhadap beban usaha/biaya operasional PT PLN (Persero) sehingga dapat dijadikan sebagai salah satu cara pengendalian biaya. Studi ini berfokus pada perbandingan antara beban operasional dengan biaya operasional. Penelitian ini menggunakan analisis deskriptif kuantitatif. Penelitian ini menemukan bahwa pembangkit PLTGU selalu lebih besar dari jenis pembangkit lainnya. Berdasarkan peta kendali, dapat dilihat bahwa UCL adalah Rp 14.292.399 (juta) dan LCL adalah Rp 5.576.779 (juta) per-bulan. Disarankan agar PT PLN (Persero) dapat mengontrol biaya operasional sehingga kebocoran biaya operasional dapat dihindari. Untuk tahun fiskal 2010, PT PLN (Persero) harus melakukan investigasi terhadap biaya operasional dengan menggunakan metode Quality Control secara statistik
ANALISA PENGARUH SELF IMAGE CONGRUITY, RETAIL SERVICE QUALITY, DAN CUSTOMER PERCEIVED SERVICE QUALITY TERHADAP CUSTOMER LOYALTY YANG DIMEDIASI CUSTOMER SATISFACTION URBAN SURF/DISTRO DI JAYAPURA Tammubua, Milcha Handayani
Jurnal Organisasi dan Manajemen Vol 13 No 2 (2017)
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This study aims to examine whether self image congruity, retail service quality, perceived service quality influence customer satisfaction and test the role of customer satisfaction mediation variable at customer loyalty distro Urban Surf and Planet Surf in Jayapura. data analysis in this research used multiple regression analysis and hierarical regression to measure independent variable in dependent variable with mediation variable. The results show that customer satisfaction fully mediates the relationship of self image congruity and retail service quality to customer loyalty. Meanwhile customer satisfaction also mediates partially customer relationship perceived service quality to customer loyalty. Penelitian ini bertujuan untuk mengkaji apakah self image congruity, retail service quality, perceived service quality berpengaruh pada customer satisfaction dan menguji peran mediasi variable customer satisfaction pada customer loyalty distro Urban Surf dan Planet Surf di Jayapura. Analisis data dalam penelitian ini digunakan analisis multiple regression dan hierarical regression untuk mengukur variable independen pada variable dependen dengan variable mediasi. Hasil penelitian menunjukkan bahwa customer satisfaction memediasi secara penuh hubungan self image congruity dan retail service quality terhadap customer loyalty. Sementara itu customer satisfaction juga memediasi secara parsial hubungan customer perceived service quality terhadap customer loyalty.
KAJIAN LEARNING ORGANIZATION PADA ORGANISASI PUBLIK Purwanto, Agus Joko
Jurnal Organisasi dan Manajemen Vol 3 No 1 (2007)
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Learning organization can be defined as the ability of organization to advance its capacity creating its future. The concept of learning organization which is common in private sector is also applicable to the public factor. Organization can not learn, only individual that learns. For being a learning organization, organization must facilitate individual with effective structure. At Universitas Terbuka, the Indonesia Open Learning University, individual learning is not related with organizational structure. In some occasion, organizational structure restricted individual learning. At the level of group, organizational structure has been affecting the group abilility for learning. To ovesrcome the inhibition of the formal structure, team usually informal communication channel.
EFEKTIFITAS STRUKTUR ORGANISASI UPBJJ UT KUPANG Beliu, Junus J; Fina, Yusinta N
Jurnal Organisasi dan Manajemen Vol 11 No 2 (2015)
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This study was made to illustrate the effectiveness of UPBJJ UT Kupang’s organizational, with the aim of reviewing the UPBJJ UT Kupang’s organizational structure which include reporting relationships, allocating of tasks and responsibilities and grouping by function. Results of research conducted qualitatively show that the UPBJJ UT Kupang’s organizational structure was not reflect the reporting relationship, allocating of tasks and responsibilities, and grouping by function. Work unevenly among staff UPBJJ UT Kupang caused not reflect the organizational structure for equity and provide space for stacking work on certain staff. Therefore, the evaluation needs to be done so that there harmony in work. Penelitian ini dibuat untuk menggambarkan efektifitas struktur organisasi UPBJJ  UT Kupang, dengan tujuan untuk  mengkaji struktur organisasi UPBJJ UT Kupang yang meliputi hubungan pelaporan, alokasi tugas dan tanggung jawab dan pengelompokan menurut fungsi. Hasil penelitian yang dilakukan secara kualitatif menunjukkan bahwa struktur organisasi UPBJJ UT Kupang belum mencerminkan adanya hubungan pelaporan, alokasi tugas dan tanggung jawab, dan  pengelompokkan menurut fungsi. Pekerjaan belum merata diantara staf UPBJJ UT Kupang yang disebabkan struktur organisasi yang belum mencerminkan adanya pemerataan dan memberikan ruang terhadap menumpuknya pekerjaan pada staf tertentu.  Oleh karena itu evaluasi perlu dilakukan sehingga terjadi keselarasan dalam bekerja.
ANALISIS KEMAMPUAN KEUANGAN DAERAH PEMERINTAH PROPINSI NUSA TENGGARA BARAT Susanto, Hery
Jurnal Organisasi dan Manajemen Vol 10 No 1 (2014)
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This research aims to analyze the regional finance capability in West Nusa Tenggara province. This research uses secondary data of primary source. The data are obtained from the government of West Nusa Tenggara Province in the form of data that has been processed and published and become a legitimate document such as calculation data of APBD in Budgetary Year of 2003-2007. The instruments are used in collecting the data is the analysis of the regional finance capability through Calculation and Work Analysis of PAD, which is the measurement of share and growth, thus classified the result with mapping the financial region capability based on quadrant method. This research draws some conclusions namely: (1) generally, contribution of PAD (share) to the total region income of NTB Province TA 2003- 2007 was low, in spite of the growth of PAD was high; (2) based on the measurement of Index Financial Capability (IKK), NTB Province was in the scale index of 0,541. Furthermore, the classification based on the criteria level of regional finance capability, the regional finance capability in NTB Province in 2003 -2007 was a province with high financial capability. There are some suggestions that could be offered to the Government of NTB Province; first, improving PAD share in NTB Province through the excavation of PAD potential sources. Second, concerning with the region cost efficiency, considering that the proportion of PAD achievement was fairly small comparing to the allocation of Region Cost. Penelitian ini bertujuan untuk menganalisis kemampuan keuangan daerah di Propinsi Nusa Tenggara Barat . Penelitian ini menggunakan data sekunder dari sumber utama. Data diperoleh dari pemerintah Propinsi Nusa Tenggara dalam bentuk data yang telah diolah dan dipublikasikan dan menjadi dokumen yang sah seperti data perhitungan APBD Tahun Anggaran 2003-2007. Instrumen yang digunakan dalam pengumpulan data adalah analisis kemampuan keuangan daerah melalui Perhitungan dan Analisis Kerja PAD, yang merupakan pengukuran saham dan pertumbuhan, sehingga diklasifikasikan hasilnya dengan pemetaan kemampuan keuangan daerah berdasarkan metode kuadran. Penelitian ini menarik beberapa kesimpulan yaitu: (1) secara umum, kontribusi PAD (share) terhadap total pendapatan daerah Propinsi NTB TA 2003-2007 rendah, meskipun pertumbuhan PAD yang tinggi; (2) didasarkan pada pengukuran Kemampuan Index Keuangan (IKK), Propinsi NTB berada di indeks skala 0541. Selain itu, klasifikasi berdasarkan tingkat kriteria kemampuan keuangan daerah, kemampuan keuangan daerah di Propinsi NTB pada 2003-2007 adalah propinsi dengan kemampuan finansial yang tinggi. Ada beberapa saran yang dapat ditawarkan kepada Pemerintah Propinsi NTB; pertama, meningkatkan pangsa PAD di Propinsi NTB melalui penggalian potensi sumber PAD. Kedua, menyangkut dengan efisiensi biaya daerah, mengingat proporsi pencapaian PAD ini cukup kecil dibandingkan dengan alokasi biaya daerah

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