cover
Contact Name
Darwis Robinson Manalu
Contact Email
manaludarwis@gmail.com
Phone
+628126496001
Journal Mail Official
manaludarwis@gmail.com
Editorial Address
Jalan Hang Tuah No 8 Medan, Sumatera Utara Indonesia
Location
Kota medan,
Sumatera utara
INDONESIA
METHODIKA: Jurnal Teknik Informatika dan Sistem Informasi
ISSN : 24427861     EISSN : 26143143     DOI : https://doi.org/10.46880/mtk
Core Subject : Science,
JURNAL METHODIKA diterbitkan oleh Program Studi Teknik Informatika dan Program Studi Sistem Informasi Fakultas Ilmu Komputer Universitas Methodist Indonesia Medan sebagai media untuk mempublikasikan hasil penelitian dan pemikiran kalangan Akademisi, Peneliti dan Praktisi bidang Teknik Informatika dan Sistem Informasi. Jurnal ini mempublikasikan artikel yang berhubungan dengan bidang ilmu komputer, teknik informatika dan sistem informasi.
Articles 271 Documents
SISTEM INFORMASI CUSTOMER RELATIONSHIP MANAGEMENT (CRM) UNTUK PENINGKATAN LOYALITAS PELANGGAN DI CAHAYA MANDIRI AUDIO & ELEKTRONIK Wildan Setiawan; Aprilisa Arum Sari; Dwi Hartanti
METHODIKA: Jurnal Teknik Informatika dan Sistem Informasi Vol. 12 No. 1 (2026): Volume 12 Nomor 1 Tahun 2026
Publisher : Universitas Methodist Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46880/mtk.v12i1.5486

Abstract

Cahaya Mandiri Audio, an electronic service provider, is currently facing operational challenges due to its reliance on a manual record-keeping system, which has resulted in a data error rate of 15% and difficulties in maintaining customer loyalty. This study aims to design and build a web-based Customer Relationship Management (CRM) system capable of integrating customer data management, service history, and technician scheduling to optimize operations and improve customer retention. The development method used is the Prototype approach, utilizing the PHP programming language and the Laravel framework. The results of the study indicate that this system successfully unifies the roles of Admin and Technician within a single integrated platform, thereby minimizing human error and creating a more organized workflow compared to the previous manual system. The contribution and novelty of this system lie in the Scheduled Notification Module via WhatsApp, which facilitates the semi-automatic creation of message drafts through a redirect feature based on unit service history data to efficiently enhance customer loyalty.Keyword: CRM, Service, Laravel, Customer Loyalty, WhatsApp API.
SISTEM KONTROL SUHU AIR AQUARIUM UNTUK IKAN MENGGUNAKAN SENSOR SUHU BERBASIS ARDUINO UNO Nebokat Nezhar; Asep Wasid
METHODIKA: Jurnal Teknik Informatika dan Sistem Informasi Vol. 12 No. 1 (2026): Volume 12 Nomor 1 Tahun 2026
Publisher : Universitas Methodist Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

An aquarium serves as a container designed to house and display various aquatic organisms and elements. For aquascape enthusiasts, maintaining cleanliness and stable environmental conditions within the aquarium is essential to preserve the beauty and health of both fish and aquatic plants. However, using water cleaners alone is insufficient, as temperature is a crucial factor that affects the comfort and survival of aquatic organisms. Considering that Indonesia experiences two distinct seasons, which can cause fluctuations in water temperature, a system capable of automatically controlling the temperature is required. This research aims to design a Water Temperature Control System for Aquarium Fish Using a Temperature Sensor Based on Arduino Uno. The system is developed to help aquascape hobbyists maintain a stable water temperature without manual intervention, allowing the temperature to automatically adjust according to the needs of the fish. The Arduino UNO microcontroller serves as the main component, integrated with a DS18B20 temperature sensor, a mini fan, and a push button. The temperature data detected by the DS18B20 sensor are displayed on an OLED LCD screen, which is programmed using the Arduino IDE. This system enables efficient and accurate water temperature regulation, ensuring a stable environment that supports the well-being of fish and aquatic plants within the aquarium.
ANALISIS SENTIMEN PUBLIK TERHADAP KABINET MERAH PUTIH PADA APLIKASI X DENGAN METODE BIDIRECTIONAL ENCODER REPRESENTATION FROM TRANSFORMER Darwis Robinson Manalu; Jusup Sihotang; Edward Rajagukguk
METHODIKA: Jurnal Teknik Informatika dan Sistem Informasi Vol. 12 No. 2 (2026): Volume 12 Nomor 2 Tahun 2026
Publisher : Universitas Methodist Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46880/mtk.v12i2.5580

Abstract

The X application has become a platform for Indonesians to express their opinions, including those related to the Kabinet Merah Putih. This study aims to analyze public sentiment on the X application regarding the Kabinet Merah Putih using the IndoBERT method. A total of 1944 tweets were collected from the X platform using the keyword “Kabinet Merah Putih”, then processed through preprocessing stages including cleaning, normalization, case folding, and stopword removal, automatic labeling with TextBlob, and data division for model training and testing. The finetuned IndoBERT model was used to classify sentiment into positive, negative, and neutral. The results of the study show that public sentiment is dominated by positive and neutral sentiments, while IndoBERT's performance shows good accuracy in sentiment classification, with a model accuracy value of 85.96%, precision of 75%, recall of 74%, and F1-Score of 74%. This study provides an objective picture of public perception of the Kabinet Merah Putih on the X application and is expected to serve as evaluation material for the government.
SISTEM INFORMASI MANAJEMEN ASET DAN PERSEWAAN SOUND SYSTEM BERBASIS WEB MENGGUNAKAN METODE FIFO UNTUK OPTIMALISASI PEMANFAATAN ASET Abim Febri Hananto; Aprilisa Arum Sari; Agustina Purwatiningsih
METHODIKA: Jurnal Teknik Informatika dan Sistem Informasi Vol. 12 No. 2 (2026): Volume 12 Nomor 2 Tahun 2026
Publisher : Universitas Methodist Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46880/mtk.v12i2.5626

Abstract

KF Sound System faces operational challenges due to a manual asset management system, which leads to uneven equipment wear and tear and difficulties in monitoring inventory availability. This study aims to design a web-based Asset Management Information System that integrates customer orders, inventory management, and payment automation to enhance operational effectiveness. The system development applies the prototyping method using the PHP language and the Laravel framework. The main innovation in this study is the implementation of the First-In, First-Out (FIFO) algorithm for dynamic asset allocation, where the system automatically prioritizes equipment with the longest idle time to ensure that asset depreciation is distributed evenly. Test results indicate that this integrated platform successfully streamlines workflows, prevents 100% of double-booking cases, and accelerates the equipment allocation processing time by up to 80% compared to manual methods. However, this system still has limitations, namely the absence of automatic hardware damage detection (IoT), meaning that updating the physical eligibility status of equipment post-rental remains entirely dependent on manual input by the administrator.
PENGEMBANGAN SISTEM MONITORING DAN REKAPITULASI PROYEK BERBASIS WEB UNTUK OPTIMASI WORKFLOW DI DIGIMIZU DIGITAL MANAGEMENT DWI WAHYUNINGTYAS; HANIFAH PERMATASARI; AGUSTINA SRIRAHAYU
METHODIKA: Jurnal Teknik Informatika dan Sistem Informasi Vol. 12 No. 2 (2026): Volume 12 Nomor 2 Tahun 2026
Publisher : Universitas Methodist Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46880/mtk.v12i2.5628

Abstract

This study aims to develop a web-based project monitoring and recapitulation system to support the monitoring and reporting processes at Digimizu Digital Management. The main problem addressed is that project management is still carried out manually through unstructured communication, making it difficult to track data and control work progress. The method used in this research is the Waterfall development model, which consists of requirements analysis, system design, implementation, and testing stages. The system was developed using the PHP programming language with the Laravel framework and MySQL as the database. System testing was conducted using the black-box testing method to ensure that all system functions operate as expected. The results indicate that the developed system is capable of integrating project management, task distribution, and progress monitoring into a centralized platform. In addition, features such as multiuser management, hierarchical validation, monitoring dashboards, and automated reporting contribute to improved efficiency, transparency, and data accuracy. Based on the testing results, all main system features function properly and meet user requirements. Therefore, this system can serve as an effective solution to enhance project management performance at Digimizu Digital Management.
RANCANG BANGUN SISTEM LEARNING HUB BERBASIS WEB UNTUK MENDUKUNG PROSES PEMBEKALAN PESERTA MAGANG DI DIGIMIZU DIGITAL MANAGEMENT Raihan Canggih Panilih; Marta Ardiyanto; Mira Erlinawati
METHODIKA: Jurnal Teknik Informatika dan Sistem Informasi Vol. 12 No. 2 (2026): Volume 12 Nomor 2 Tahun 2026
Publisher : Universitas Methodist Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46880/mtk.v12i2.5636

Abstract

The onboarding phase at Digimizu Digital Management plays a vital role in helping interns acclimate to the professional digital work environment. Currently, however, this phase encounters notable operational hurdles because it heavily depends on manual coordination via WhatsApp. This manual approach causes inconsistent material distribution, unorganized portfolio submissions, and makes it challenging for mentors to track intern development accurately. To address these issues, this study focuses on designing and implementing a centralized, web-based Learning Hub platform. The software development life cycle employed is the Waterfall model, powered by the Laravel framework and a MySQL database architecture. The platform incorporates several core functionalities: a sequential Learning Path to ensure structured knowledge absorption, a DG-XP Gamification and Leaderboard system to boost user engagement, and a Digital Portfolio module for objective performance assessment. Findings reveal that this Learning Hub effectively modernizes the onboarding workflow, reduces repetitive tasks for mentors, and establishes a clear, quantifiable record of intern achievements. Additionally, functionality validation through Black-Box Equivalence Partitioning across 10 fundamental test cases achieved a 100% success rate. This confirms that all essential mechanisms such as access gatekeepers, gamification point calculations, and automatic E-Certificate generationfunction flawlessly according to the initial system requirements.
SISTEM PREDIKSI LONJAKAN HARGA PANGAN BERBASIS RANDOM FOREST UNTUK EARLY WARNING SYSTEM Reihan Setya Banda Syah Putra; Sopingi; Aprilisa Arum Sari
METHODIKA: Jurnal Teknik Informatika dan Sistem Informasi Vol. 12 No. 2 (2026): Volume 12 Nomor 2 Tahun 2026
Publisher : Universitas Methodist Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46880/mtk.v12i2.5656

Abstract

Food prices are essential indicators of economic stability and public welfare. Uncontrolled fluctuations, particularly sudden spikes, lower purchasing power and drive inflation. Currently, food price information systems are largely descriptive and lack predictive capabilities for sudden anomalies. To address this gap, this research develops a web-based Early Warning System (EWS) featuring digital integration and automation to proactively detect price spikes. The study utilizes daily secondary time-series data from the Strategic Food Price Information Center (PIHPS) via Kaggle, spanning from 2022 to 2026. Feature engineering, including 7-day moving averages and percentage changes, was applied to enhance the Random Forest classification algorithm. To handle the extreme 95:5 data imbalance, a class-weight balancing technique was employed during modeling. The empirical findings demonstrate that the model achieved an overall accuracy of 74% and a recall of 56% for the minority 'spike' class, proving its capability to capture more than half of the actual market crises. Furthermore, feature importance analysis revealed that the 7-day moving average was the most dominant predictor, contributing 26.22% to the model's decisions, which indicates the system effectively recognizes historical market volatility rather than nominal values. This prediction engine was successfully integrated into an interactive Laravel-based dashboard equipped with automated alert notifications. However, the system's high sensitivity resulted in a low precision of 9%, generating frequent false positive alerts that require further architectural refinement to mitigate alert fatigue in future studies.
EVALUASI TATA KELOLA SISTEM INFORMASI KEUANGAN UNIVERSITAS ADVENT INDONESIA MENGGUNAKAN FRAMEWORK COBIT 2019 (DOMAIN MEA01) Grace Aritonang; Raymond Maulany
METHODIKA: Jurnal Teknik Informatika dan Sistem Informasi Vol. 12 No. 2 (2026): Volume 12 Nomor 2 Tahun 2026
Publisher : Universitas Methodist Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46880/mtk.v12i2.5664

Abstract

The Financial Information System (FIS) plays an important role in managing financial data and supporting decision-making within organizations. This study aims to evaluate the governance of FIS at Universitas Advent Indonesia (UNAI). The assessment was conducted using the COBIT 2019 framework in the MEA01 area (Managed Performance and Conformance Monitoring). Questionnaires were distributed to 8 staff members working in UNAI’s finance department. The collected data were analyzed by calculating the capability level and performing a gap analysis. The results show that the governance of UNAI’s FIS is at level 3 (Established). This indicates that performance monitoring and evaluation processes are carried out regularly and are well-documented. Two practices, namely MEA01.03 and MEA01.04, reached the Fully Achieved category. Three other practices, MEA01.01, MEA01.02, and MEA01.05, were categorized as Largely Achieved. However, shortcomings remain in setting performance targets and implementing corrective actions. Recommendations for improvement include strengthening the monitoring system, regularly updating performance targets, and enhancing corrective measures to ensure better FIS governance in the future.
PERANCANGAN PENJUALAN ONLINE AQIQAH DAN QURBAN BERBASIS WEB MENGGUNAKAN METODE DESIGN THINKING Muhammad Alvarel Diyandra Alfaya Varel; Zulhalim; Balthasar Lumbantobing
METHODIKA: Jurnal Teknik Informatika dan Sistem Informasi Vol. 12 No. 2 (2026): Volume 12 Nomor 2 Tahun 2026
Publisher : Universitas Methodist Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46880/mtk.v12i2.5711

Abstract

Advances in information technology have encouraged businesses to utilize digital media to support marketing and sales activities, including those in the aqiqah and qurban sector. This study aims to design a web-based online sales system for Kambing Bang Muksin, located in East Jakarta, to improve promotional effectiveness and facilitate information delivery to customers. The research employed the Design Thinking method, which consists of five stages: Empathize, Define, Ideate, Prototype, and Test. Data were collected through observation, interviews with the business owner and five customers, literature review, and documentation to identify user requirements and problems encountered in the existing sales process. A website prototype was developed using HTML and CSS, featuring product catalogs, service information, and customer reviews. The prototype testing stage involved one business owner and five customers to evaluate usability, interface appearance, and feature suitability according to user needs. The test results showed that five out of six respondents (83.3%) considered the system very easy to use, while one respondent (16.7%) considered it easy to use. Furthermore, all respondents (100%) stated that the product information and available features met their needs. The results indicate that the developed website provides clearer product information, facilitates data management, expands promotional reach, and supports the digitalization process of Kambing Bang Muksin's business more effectively.
PENGEMBANGAN SISTEM PEMESANAN KUE KERING BERBASIS WEB PADA UMKM DAPOER TABI Luna Falya Iskandar; Zafira A’idah Gunawan; Syahna Aulia Putri; Hanin Putri Sholiha; Aditya Wicaksono; Muhammad Nasir
METHODIKA: Jurnal Teknik Informatika dan Sistem Informasi Vol. 12 No. 2 (2026): Volume 12 Nomor 2 Tahun 2026
Publisher : Universitas Methodist Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46880/mtk.v12i2.5714

Abstract

The current development of digital technology encourages Micro, Small, and Medium Enterprises (MSMEs) to transform their entire business processes, including Dapoer Tabi, a culinary pastry business that still records orders conventionally via WhatsApp and logbooks, making it prone to data recapitulation errors during high order volumes, complicating real-time stock monitoring, and lacking integrated sales reporting. This study aims to design and develop a web-based pastry ordering system to digitalize the business processes at MSME Dapoer Tabi through the implementation of the Prototyping methodology, which includes the stages of requirements gathering, quick design, prototype development, prototype testing, and refinement. Based on the testing results using the black box testing method on 9 main test scenarios, all features on the platform functioned properly without any issues and achieved a 100% functional system success rate. The implementation of this online ordering system provides significant practical benefits for Dapoer Tabi in simplifying the customer ordering process, making administrative transaction recording more efficient, and digitally expanding its marketing reach.